AP Only Info Thread Reservation System /Extensions / Refunds

[Arym]

I've skimmed through and didn't see anything on this but I'm sorry if I missed it. Has anyone gotten an answer as to how the "October" extension will work for those whose APs expire earlier than October? I asked on chat last night but he had no idea.

 

[Eastern]

Do you think they consider the 7 days of use as an actual 7 days park hopper pass which is over $500 and reduce that from what we paid which was about $1200? That would be about $700 each. Or count the number of days from March 16 until our expiration date of November 12, 2020? That would be about $840 each.

I don't see how they could do that. What about people who used their APs for many 1 day visits? They could possibly owe Disney money.

Anyway that would be my argument if they try that.

 

[marsh0013]

Have any of you called? Asking because I’m in a similar situation and I don’t trust the info I was given. Our Plat Plus APs were extended to Aug 8. We are trying to go Aug 20-30, already have Dolphin booked and would switch that to DVC if we actually have tickets. But that extra month won’t be added until October. So I asked what does this mean for me? And I was told that in October, we will get a month. I said that makes no sense how will our passes that expire Aug 8 now magically get 1 month in October. He just said he doesn’t know the exact date but yes that’s what would happen.

He put me on hold a few times to see if there was any way to get the extra month applied right away so we could use the passes when we have a trip planned. No go.

I made it clear we had no intention of renewing because I’m not giving Disney any more money. I just want to figure out a way to use up as many of my DVC points as possible while using these APs. He said we’ll have more information in early July. Which I told him doesn’t help if I’m trying on Monday to make park reservations for Aug 20-30. And if we actually do get a month in October, I’m going to have no luck finding something DVC at that point.

So honestly I have no idea how this is going to work for those of us with expiration dates between July 11 and whatever date in October. If we didn’t have DVC points I’d say screw it and just take the refund.

And yes I know technically we could try to go before Aug 8. However, this will be replacing a a Disneyland trip we are cancelling and for which we already have our PTO requests in. And we live in NJ so worried about the quarantine issue.

One more thing since we’re Plat Plus I asked if there was any compensation for the closed water parks and was told not at this time. Nice. Really frustrated with Disney. I get it you don’t want us to come. But having DVC points really messes with that.

I've skimmed through and didn't see anything on this but I'm sorry if I missed it. Has anyone gotten an answer as to how the "October" extension will work for those whose APs expire earlier than October? I asked on chat last night but he had no idea.

I quoted my response from earlier today. I haven’t seen anyone else with any info. I don’t trust what I was told honestly.

 

[TigrLvsPooh]

I assume you will not be able to make park reservations if your tickets are still expired in their system come Monday morning. When we rebooked our May trip for June a castmember assured me we’d have no trouble making new fastpasses with one expired ticket because “Disney magic” would fix it before our 60 day mark. Well, when 7am arrived on our 60 day mark my son’s ticket was still expired and he didn’t get fastpasses. I called later that day and they immediately fixed his expiration date and I made his fastpasses to match ours. So they definitely have the capability to fix the expiration date if you can get the right person on the phone. I recommend calling now and trying to get that fixed before Monday.

 

[Gehrig1B]

I honestly don't think people will have a problem getting park reservations 60 days in advance, heck I don't think there will be a problem 30 days in advance.

We are arriving on 30 December. I hope you are right but I imagine NYE and the days before may be a tough reservation to make? I guess I will find out on Monday morning.

 

[PrincessV]

A random passing thought as I wait for someone at WDW to respond to my email... info on AP options, including how to cancel, they say is coming in early July. But park reservations open next week. I feel like that could be strategic: let APs see that there’s plenty of availability and maybe they’ll decide to keep their APs, or, transversely, let them see how hard it will be to get into a park and more will opt to cancel, which will help meet limited capacity.

Or, it’s all, you know, just unintended and poorly conceived. #Iwantmymoneyback

 

[yulilin3]

I leave for one morning...
Thanks to those who reported, post was deleted and points were given
In the future just reporting a post is enough, the constant quoting and replying to the post just creates more work for me cause i have to delete each one
Please remain on topic and under DIS guidelines

 

[Welsh_Dragon]

I leave for one morning...
Thanks to those who reported, post was deleted and points were given
In the future just reporting a post is enough, the constant quoting and replying to the post just creates more work for me cause i have to delete each one
Please remain on topic and under DIS guidelines

Sorry .

 

[twinklebug]

I have an AP but my daughter does not have any ticket as of yet. I'm curious if I pass off my unactivated platinum AP to her if it will allow her to make park reservations and then I can transfer it back to me to hold after she buys and adds a park pass.

In theory it should work.

 

[Eastern]

I have an AP but my daughter does not have any ticket as of yet. I'm curious if I pass off my unactivated platinum AP to her if it will allow her to make park reservations and then I can transfer it back to me to hold after she buys and adds a park pass.

In theory it should work.

That's what I'm doing.

 

[Takket]

Have any of you called? Asking because I’m in a similar situation and I don’t trust the info I was given. Our Plat Plus APs were extended to Aug 8. We are trying to go Aug 20-30, already have Dolphin booked and would switch that to DVC if we actually have tickets. But that extra month won’t be added until October. So I asked what does this mean for me? And I was told that in October, we will get a month. I said that makes no sense how will our passes that expire Aug 8 now magically get 1 month in October. He just said he doesn’t know the exact date but yes that’s what would happen.

He put me on hold a few times to see if there was any way to get the extra month applied right away so we could use the passes when we have a trip planned. No go.

I made it clear we had no intention of renewing because I’m not giving Disney any more money. I just want to figure out a way to use up as many of my DVC points as possible while using these APs. He said we’ll have more information in early July. Which I told him doesn’t help if I’m trying on Monday to make park reservations for Aug 20-30. And if we actually do get a month in October, I’m going to have no luck finding something DVC at that point.

So honestly I have no idea how this is going to work for those of us with expiration dates between July 11 and whatever date in October. If we didn’t have DVC points I’d say screw it and just take the refund.

And yes I know technically we could try to go before Aug 8. However, this will be replacing a a Disneyland trip we are cancelling and for which we already have our PTO requests in. And we live in NJ so worried about the quarantine issue.

One more thing since we’re Plat Plus I asked if there was any compensation for the closed water parks and was told not at this time. Nice. Really frustrated with Disney. I get it you don’t want us to come. But having DVC points really messes with that.

Yes, called a few days ago. Was basically just told that we could not renew right now and the system would populate at a later date. You can't even get to the AP page on disney's website right now. It redirects you to an "updated experiences" page. So I have no way to check and even see if my revised pass it up. Very frustrating.

 

[CanucksRock]

So, my friend and I have an AP, another couple without a ticket is going to join us in September. I have 2 no-expiry 4 day park tickets on my account; could I reassign the tickets to them to make reservations; then reassign back after they connect there own tickets once they can purchase? (They can't actually use my 4 day tickets as they are CDN only ones)

 

[gottalovepluto]

I've skimmed through and didn't see anything on this but I'm sorry if I missed it. Has anyone gotten an answer as to how the "October" extension will work for those whose APs expire earlier than October? I asked on chat last night but he had no idea.

Same boat. My extended pass expires 7/25. Thing is- I’d be very happy to get the one month extension in Oct so I could do an Oct/Nov trip to make up for my lost last AP trip in March. But I can’t even plan that without knowing when/how of the AP extension...

 

[tbssenterprises]

Have been on hold for close to an hour. Same thing this morning before I gave up. My expiration is still the end of August. I want to make ressies next week for September. This really rots.

 

[Eastern]

So, my friend and I have an AP, another couple without a ticket is going to join us in September. I have 2 no-expiry 4 day park tickets on my account; could I reassign the tickets to them to make reservations; then reassign back after they connect there own tickets once they can purchase? (They can't actually use my 4 day tickets as they are CDN only ones)

You can reassign the tickets to them but they have to reassign them back to you.

 

[marsh0013]

Same boat. My extended pass expires 7/25. Thing is- I’d be very happy to get the one month extension in Oct so I could do an Oct/Nov trip to make up for my lost last AP trip in March. But I can’t even plan that without knowing when/how of the AP extension...

Same here, ours is Aug 8 currently, we lost a Mar/Apr trip but I’d take the month right away (husbands bday is aug 22 and trying to do a trip for that) or the Oct/Nov but need to know so we can plan DVC around it. I was told we’ll have more details in early July. Which isn’t super helpful with park reservations opening Monday. And DVC in Oct is already pretty booked. If we don’t get the days added until Oct and have to use starting then, I’d imagine getting park reservations would be difficult.

 

[Anne Ritchey]

Might I safely assume that all the recent queries re AP refunds, extensions only apply to those who did NOT choose the "default" choice (don't call=no extension) of the initial choices given back I'm March/early April? WDW has posted twice that choices are still available as if that initial choice could be moot.

 

[TigrLvsPooh]

Just got off the phone with VIPassholder (407) 560-7277 and confirmed that APs with room-only reservations can make park reservations Monday morning at 7:00am eastern. You can book as many park days as you have hotel days. The 3-day limit is only for passholders who don't have Disney resort reservations. They also confirmed that people holding new, unused APs can request a full refund. ((used APs can get a partial refund based on the number of days used and when the pass was originally supposed to expire))

Also they said passholders can make new room-only resort reservations beginning June 26th for stays January 1, 2021 through December 26, 2021 (those dates are as of today but she predicts will be changed to 12/31/21 before next weekend when we call)

 

[Sandisw]

Can I ask what TA company is your TA associated with? Where is she getting here info? No other TAs are seeing this from those I've talked to.

I was given the same info from a few TA friends yesterday as well

 

[Eastern]

Just got off the phone with VIPassholder (407) 560-7277 and confirmed that APs with room-only reservations can make park reservations Monday morning at 7:00am eastern. You can book as many park days as you have hotel days.

Is it hotel days or length of stay? (arrival day through departure day)