Anyone there now that can comment on FP enforcement

[Jennasis]

Posts like this are the absolute worst. The people who say, "I don't do it the way you do it, and never have...but that doesn't mean I don't know more than you do about how it will affect your trip."

You have no idea if I "will be fine" and your condescending attitude is obnoxious. Having to choose between disappointing my children - by telling them we can't ride the things they want to ride - or putting my disabled husband in constant pain - by making him criss cross the park repeatedly to make our expiring FP windows - is an actual problem for us. I'm so happy to hear it isn't one for you.

I'm sorry you chose to read my post that way. I was posting in regard to the poster who had asked how savvy DIS'ers could not have known about the past policy. I was also trying to sympathize with those of you who are up in arms over the change. If something happened with Disney policy that would cause me to have to do a major overhaul of how I tour, I'd be upset/disappointed/angry etc too. I was only trying to offer the glimmer of hope to you (the general you) that it is still possible to have a great, stress free trip under the new guidelines. It has been suggested to me right here on the DIS that because I wasn't using FP after the window that I wasn't maximizing my fun and couldn't possibly have been having the bestest vacation ever or at least not as awesome as those who were using FP late (not by you, but by others on other threads).

Sorry you took it otherwise.

 

[dskib]

Posts like this are the absolute worst. The people who say, "I don't do it the way you do it, and never have...but that doesn't mean I don't know more than you do about how it will affect your trip."

You have no idea if I "will be fine" and your condescending attitude is obnoxious. Having to choose between disappointing my children - by telling them we can't ride the things they want to ride - or putting my disabled husband in constant pain - by making him criss cross the park repeatedly to make our expiring FP windows - is an actual problem for us. I'm so happy to hear it isn't one for you.

Wow! I didn't get "condescending" from that post at all. Looks like you're a little touchy and reading into things that don't appear to be there. I have no idea who you are or what your situation is - not my business - but not everyone is out to dismiss your opinions. Also - wouldnt a GAC card be more useful for your disabled husband thereby making the whole FP problem a moot point?

 

[ladeedeb]

I am here now... and NO - they are not letting us in past the FP time at all.

I actually had a FP for ToT on the day we were at DHS, I had returned to the FP line as soon as my window opened, got to the end of the actual FP line - realizing that I wouldn't make it to my ADR on time if I chose to ride - nor would I make it back in time for my window, I asked the CM what to do - and she said I had to get another set of FP, because they wouldn't honor my FPs at all. I was quite annoyed and upset, because the FP landed at a time that it would be acceptable, normally, to get in the FP line and ride, but the FP lines have been so huge this week.

I will also say, because there is no leway in the return times, it is very difficult to plan your day. It would be better, if Disney was going to enforce this, to make the window a bit longer (like 2 hours) - then you could actually leave the area and come back - plus a 2 hour time window would at least allow someone with a valid reason for being late, an opportunity to make it back to the ride on time.

Then, because of the return times, these areas where people normally get a FP and leave - can't leave, they must stay in that area - so top attractions are way more congested than normal. IMO.

D~ <--- who has not read a single thing on this thread except the very last page, so please forgive me if I am repeating.

Thanks. This is the kind of response I am looking for, and I believe it is the type of response the OP was looking for. Any more out there?

 

[Luvmepluto]

I was just hoping to hear from someone there, not another discussion of the changes.No disrespect, but please don't respond to find out more information. I just want to know the response.

My concern is- how they handle the what if's of life in a themepark- breakdowns, stuck in a long line, ADR took too long- those type of things....

I just got back and they are completely enforcing it! You have a grace period of 15 minutes but will be turned away after that. A lot of people are upset because Disney has in the past allowed patrons to come back after the time. We have been spoiled.......Hope this helps!

 

[jackieae]

Posts like this are the absolute worst. The people who say, "I don't do it the way you do it, and never have...but that doesn't mean I don't know more than you do about how it will affect your trip."

You have no idea if I "will be fine" and your condescending attitude is obnoxious. Having to choose between disappointing my children - by telling them we can't ride the things they want to ride - or putting my disabled husband in constant pain - by making him criss cross the park repeatedly to make our expiring FP windows - is an actual problem for us. I'm so happy to hear it isn't one for you.

OMG, call the whambulance NOW!

Anyone who has a problem with my post needs to check out the posting history for this user. LOL!!!

 

[texasteacher35]

We just got back yesterday and I only had fastpass enforcement @ Star Tours...The dude said, "See these numbers here on the fast pass", that's when you are supposed to be back to ride. After that window, you cannot ride. I guess I will let you go this time, but you need to stick to the window." LMAO...He talked to me like I didn't understand English or something...and I have a master's degree in Math...I think I can read the fastpass...I didn't know it was SUPER being enforced...It was pretty hilarious! However, the rest of the trip, we made sure we arrived during our "window"...So FUNNY!!!!!

 

[magicbob]

I didn't know it was SUPER being enforced.

The difference being just enforcing the policy and SUPER enforcing the policy is that with super-enforcement they put you in that mysterious box out front if you show up late.

EDIT: BREAKING NEWS: Just received reports that the mystery box has vanished. No clue yet as to the whereabouts of the late FP user inside!

 

[Luvmepluto]

We just got back yesterday and I only had fastpass enforcement @ Star Tours...The dude said, "See these numbers here on the fast pass", that's when you are supposed to be back to ride. After that window, you cannot ride. I guess I will let you go this time, but you need to stick to the window." LMAO...He talked to me like I didn't understand English or something...and I have a master's degree in Math...I think I can read the fastpass...I didn't know it was SUPER being enforced...It was pretty hilarious! However, the rest of the trip, we made sure we arrived during our "window"...So FUNNY!!!!!

I know how you feel! We had the rudest CM in Fantasyland. She literally put her hands up and told my brother to stop talking. I was furious and found a supervisor. I never complain.....but, I will not stop there. It was insulting and embarrassing. We go there to have fun and not be treated like we are stupid.

 

[origin62]

Not trying to derail this thread, honestly... I'm not.

I think the park entry analogy is valid in comparing that using a FP late was not "abusing the system" because Disney offered this option to us even though the "published policy" was different, just as they allow you to enter earlier than the published park opening time. That's the comparison I was attempting to draw. Just trying to show that not every action that is counter to "published policy" is neccessarily "wrong" to do. The reason for I made this anaolgy in the first place is that the linchpin of some people's arguments was essentially to state that it was not the official policy as published on the website, etc. and not known by the masses, therefore it must be wrong to do.

If someone else reads my analogy and thinks I'm trying to apply it as evidence of something other than that, then I can see how the logic of the analogy COULD fall apart, thus making it invalid in that case. It IS apples to oranges if you're applying it to a different argument than the case being presented.

In conclusion, the analogy in question is both valid and invalid simultaneously (refer to Schroedinger's Cat experiment discussed in the "Large Mystery Box" thread).



I agree. The casual visitor did NOT know they could use them late. Heck... many of them still don't realize FP is FREE.

Some people see this as an issue of "fairness." Late FP users MUST have been doing something wrong because others didn't know better and "followed the rules." Was late FP use an "insider secret?" That's debatable. Does that make it wrong? No.

To expand on the Schroedinger's Cat reference, many people here maintain that only a select few "in the know" people took advantage of late FP use. Yet, at the same time, it was SO rampant that it greatly affected their wait in the standby line and this rampant abuse is the sole reason Disney started enforcing the time window. The cat is both alive AND dead.

Now, back to our regularly scheduled programming...

Ok, I have not mastered the edit/quote feature on this site, so please forgive my fragmented responses.

I see where you are going with the early park opening comparison. In both cases, Disney makes an operational decision that benefits some guests. Early arrivers get to go in prior to the published 9:00 opening, and guests who *know* can (could) use FPs beyond their window. Guest aren't doing anything wrong in either example (my opinion.) I guess for me, that's where the similarities end.

I think the difficulty in comparing anything to FP is that there really is nothing like it at Disney. No other theme park feature/process/product matches it in terms of interpretation, practice, and expectations. Again, just my opinion.

Lol, you are right. I am always amazed when I see/hear guests ask about how much FP costs, or even what it is.

 

[origin62]

I know how you feel! We had the rudest CM in Fantasyland. She literally put her hands up and told my brother to stop talking. I was furious and found a supervisor. I never complain.....but, I will not stop there. It was insulting and embarrassing. We go there to have fun and not be treated like we are stupid.

Wow. What lead to that conversation?!

 

[origin62]

I was just hoping to hear from someone there, not another discussion of the changes.No disrespect, but please don't respond to find out more information. I just want to know the response.

My concern is- how they handle the what if's of life in a themepark- breakdowns, stuck in a long line, ADR took too long- those type of things....

Sometimes I think I am visiting different parks than everyone else. I have been going to WDW since 1974. I have never been on an attraction that stopped ("broke down") for more than a minute or two. I have never waited more than 15 minutes beyond my seating time at a FS restaurant.

I guess I have been very, very lucky. For 38 years.

 

[Luvmepluto]

Wow. What lead to that conversation?!

The FP's! We truly had not idea that they were starting this (I have no idea how I missed this chatter on the DIS)....anywho......we decided to use our FP's for Peter Pan (an hour overdue) and the CM told us that we could not use them. We were a little stunned because we have never had this problem. My brother was telling her he was shocked and she put her hand up and would not let him finish (she actually did that three times). She rudely told us it was all over the internet and their website. She was quite rude! The family behind us were in complete shock!!! I hope that no one here knows Tammy from Williamsport, PA. I just do not expect that kind of service from anyone especially in a place where you go to enjoy a fun time with family and friends. Disney pride themselves in great customer service. She needs to go back into training. Other than that!! It was an awesome trip. We did not let it sour our good time.

 

[Wadecool]

Posts like this are the absolute worst. The people who say, "I don't do it the way you do it, and never have...but that doesn't mean I don't know more than you do about how it will affect your trip."

You have no idea if I "will be fine" and your condescending attitude is obnoxious. Having to choose between disappointing my children - by telling them we can't ride the things they want to ride - or putting my disabled husband in constant pain - by making him criss cross the park repeatedly to make our expiring FP windows - is an actual problem for us. I'm so happy to hear it isn't one for you.

Have you looked into obtaining a GAC?

 

[origin62]

The FP's! We truly had not idea that they were starting this (I have no idea how I missed this chatter on the DIS)....anywho......we decided to use our FP's for Peter Pan (an hour overdue) and the CM told us that we could not use them. We were a little stunned because we have never had this problem. My brother was telling her he was shocked and she put her hand up and would not let him finish (she actually did that three times). She rudely told us it was all over the internet and their website. She was quite rude! The family behind us were in complete shock!!! I hope that no one here knows Tammy from Williamsport, PA. I just do not expect that kind of service from anyone especially in a place where you go to enjoy a fun time with family and friends. Disney pride themselves in great customer service. She needs to go back into training. Other than that!! It was an awesome trip. We did not let it sour our good time.

Wow! I would not expect a "Talk to the Hand" gesture from a Disney CM. I guess they're hard core in NeverLand.

 

[Luvmepluto]

Wow! I would not expect a "Talk to the Hand" gesture from a Disney CM. I guess they're hard core in NeverLand.

LOL!!! So true! We were SHOCKED! Again....it did not spoil our vacation and we are planning a return in the fall. But I have decided to write Disney about her.

 

[Sammie]

The FP's! We truly had not idea that they were starting this (I have no idea how I missed this chatter on the DIS)....anywho......we decided to use our FP's for Peter Pan (an hour overdue) and the CM told us that we could not use them. We were a little stunned because we have never had this problem. My brother was telling her he was shocked and she put her hand up and would not let him finish (she actually did that three times). She rudely told us it was all over the internet and their website. She was quite rude! The family behind us were in complete shock!!! I hope that no one here knows Tammy from Williamsport, PA. I just do not expect that kind of service from anyone especially in a place where you go to enjoy a fun time with family and friends. Disney pride themselves in great customer service. She needs to go back into training. Other than that!! It was an awesome trip. We did not let it sour our good time.

Considering none of us were there to witness what happened I think it is unfair to this CM to name her and present one side of the situation. You could have simply stated what happened with out personally calling her out.

If she put her hand up 3 times was your brother continuing to argue with her about this after he found out he was not allowed to use the pass.

 

[Missyrose]

Just back from Disney last night, I figured I'd give my account on what I saw and experienced this week. First, let me out myself as a proud late-fastpass user. For the past several years DBF and I made our entire touring plans based on the idea of collecting FPs early and using them throughout the day when it was most convenient and/or crowded.

We were at Disney from March 6-10 and I was impressed with the signage and communication used to communicate the policy change. Like PPs have said, there are signs at FP distribution that say you must use the FP in the allotted window. There were CMs reminding people there, as well. And the FPs themselves said no late FPs would be allowed and even printed the grace period time limit in the bottom corner.

Having said all that, I personally think the new way blows. I'm not going to get into the he said/she said over whether you think we were immoral people for using FPs late. But I do want to explain why I dislike the change. For the first time since I started going back to Disney World as an adult, I felt like I wasted a lot of time on this trip because I was paralyzed by fear of missing my FP window. Anyone who goes to Disney more than every few years knows how often rides stop for no good reason, or a 15-minute posted wait can turn into 35 minutes in the blink of an eye. And because of the uncertainty, I chose to be conservative in my touring so as not to miss my FP windows.

Maybe the cynical side of me thinks Disney intended it this way. Because if you're on attractions, you're not in the stores shopping or getting snacks. So now, if you're unsure about getting in another ride before using your FP, your options are basically shopping, eating or sitting and waiting.

I know with a little practice, this way of touring will become easier and feel more natural. But for this trip, it just felt like a complete hindrance and we ended up not using or giving away far more FPs than we ever had before.

I also want to remind people to think hard about a touring plan for DHS. It's extremely difficult to time the FPs between all the shows.

208 days until we get to try it again.

 

[Luvmepluto]

Considering none of us were there to witness what happened I think it is unfair to this CM to name her and present one side of the situation. You could have simply stated what happened with out personally calling her out.

If she put her hand up 3 times was your brother continuing to argue with her about this after he found out he was not allowed to use the pass.

You are correct.....you were not there.....well, if she is on her than she is more than welcome to chime in. I am only stating a fact. My brother was not arguing only merely trying to finish a sentence she would not let him finish. As an attorney....I feel I am always fair! Sorry, if my naming here offended you. Disney is our happy place and I am the first one that will defend a CM that is treated unfairly. But, I will not defend one that was wrong in her actions. She can state something in a more professional way.

 

[Sammie]

You are correct.....you were not there.....well, if she is on her than she is more than welcome to chime in. I am only stating a fact. My brother was not arguing only merely trying to finish a sentence she would not let him finish. As an attorney....I feel I am always fair! Sorry, if my naming here offended you. Disney is our happy place and I am the first one that will defend a CM that is treated unfairly. But, I will not defend one that was wrong in her actions. She can state something in a more professional way.

As part of her job she would never be allowed to do that and usually the DISboards remove all names of those that would not be allowed to give the other side of the story.

Based on others that are there now and the post by Missyrose

We were at Disney from March 6-10 and I was impressed with the signage and communication used to communicate the policy change. Like PPs have said, there are signs at FP distribution that say you must use the FP in the allotted window. There were CMs reminding people there, as well. And the FPs themselves said no late FPs would be allowed and even printed the grace period time limit in the bottom corner.

How could you possibly not have known you could not use them late.

 

[Luvmepluto]

Just back from Disney last night, I figured I'd give my account on what I saw and experienced this week. First, let me out myself as a proud late-fastpass user. For the past several years DBF and I made our entire touring plans based on the idea of collecting FPs early and using them throughout the day when it was most convenient and/or crowded.

We were at Disney from March 6-10 and I was impressed with the signage and communication used to communicate the policy change. Like PPs have said, there are signs at FP distribution that say you must use the FP in the allotted window. There were CMs reminding people there, as well. And the FPs themselves said no late FPs would be allowed and even printed the grace period time limit in the bottom corner.

Having said all that, I personally think the new way blows. I'm not going to get into the he said/she said over whether you think we were immoral people for using FPs late. But I do want to explain why I dislike the change. For the first time since I started going back to Disney World as an adult, I felt like I wasted a lot of time on this trip because I was paralyzed by fear of missing my FP window. Anyone who goes to Disney more than every few years knows how often rides stop for no good reason, or a 15-minute posted wait can turn into 35 minutes in the blink of an eye. And because of the uncertainty, I chose to be conservative in my touring so as not to miss my FP windows.

Maybe the cynical side of me thinks Disney intended it this way. Because if you're on attractions, you're not in the stores shopping or getting snacks. So now, if you're unsure about getting in another ride before using your FP, your options are basically shopping, eating or sitting and waiting.

I know with a little practice, this way of touring will become easier and feel more natural. But for this trip, it just felt like a complete hindrance and we ended up not using or giving away far more FPs than we ever had before.

I also want to remind people to think hard about a touring plan for DHS. It's extremely difficult to time the FPs between all the shows.

208 days until we get to try it again.

Were you at the MK on the 7th? Just curious..... We only saw one sign on the FP machines (or the ones we went to). We never once had a CM tell us about it prior to. At Space Mountain...there was some kind of drama......there were a lot of managers speaking to patrons.

I agree that it puts a kink on peoples day. I know that we had to skip some FP's because of other FP's and dinner plans. We still had an AWESOME time and we are going back in the Fall!