Yes we did call and they said there was really nothing tey could do about it because it was a "green resort". A/c could not go any lower. As for the view we liked it alot. It was of the pool and you could see the savahana in the distance. We would definately stay there again. I have pictures of the room and the view but I'm not sure how to post them but if you send me your email addy I wil send them to you. Again, we really liked the room it was smaller than the one bedroom at SSR but it was nice. The ambience says it all.
Wendy