Anyone else read this TRIPADVISOR review of Aulani...

Discussion in 'Disney Resorts' started by pharmlivin, Dec 26, 2012.

  1. pharmlivin

    pharmlivin Mouseketeer

    Jun 8, 2000
    I know you have to take all reviews with a grain but I have found TRIPADVISOR to be among the better sites for resort evaluations.
    I cut and pasted it but you can see it in its original at TRIPADVISOR:

    “Dangerous resort”
    Reviewed December 24, 2012 NEW
    My daughter and husband, along with their 31/2 year old son visited the Aulani in early December.
    The day before they were to come home they were lounging by the pool with their son at 4:00 in the afternoon.. Unprovoked, 5 local Hawaiians, 2 males and 3 females attacked them at poolside.. My daughter experienced multiple lacerations,sprains,bruises and chipped teeth, her husband beatin unconscious all while their son was screaming.. Arrests were made and an apology came from the staff.. Needless to say none of us will return..

    Stayed December 2012, traveled with family
  2. Tikihula

    Tikihula DIS Veteran

    Jun 4, 2006
    I can see this happening on a local beach that isn't frequented by lots of tourists, but hard to believe it was at Aulani around the pool. Aren't there lifeguards at the pool who would call security immediately? If it really happened, I wonder if it was a gang initiation or something like a dare among teenagers or young adults to see if they could get away with invading a resort and create havoc.
    Anybody have any more information on this incident?
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  4. dansdad

    dansdad DIS Veteran

    Sep 21, 2011
    The Kapolei, Oahu Newspaper had nothing on it. I googled Aulani assault and nothing. Looked up recent crime reports for that area and nothing.:confused3
  5. Robbi

    Robbi DIS Veteran

    Oct 21, 2012
    Doesn't mean it didn't happen.. Not everything that happens at Disney World is reported either.
    Trip advisor though is not known for its honest reviews because anyone can post anything for any reason about a resort.
  6. brucerob62

    brucerob62 Mouseketeer

    Aug 5, 2010
    sorry to hear this..I grew up believing just because of one bad experience no matter where it happened..I will never say i will never return..cause if i beleived that way . i would be staying at home and never leaving the house..cause i have bad experiences at restaurants..airports..driving in cars..retail stores..gas stations.. but i still go back..hopefully time will heal..aulani is beautiful im sure this is an isolated incident.
  7. TDC Nala

    TDC Nala 1937, what a year that was

    Jun 22, 2001
    With no corroboration at all I would not let one post on a travel site bother me.
  8. CanadianGuy

    CanadianGuy <font color=green><br><br><font color=blue>Me and

    Apr 24, 2006
    Either Disney paid them off REAL good.. or it didn't happen.

    Cause you better believe if it showed up in a police report, there would be reporters all over it given the prominence of Disney ... etc.
  9. princessallegra

    princessallegra They call me Mrs. Disney

    Sep 7, 2007
    I refuse to listen to tripadvisor reviews. I hope this isn't true because it's a horrible thing for any family to go through.
  10. angelmom27

    angelmom27 DIS Veteran

    Jul 5, 2011
    Totally agree. The report said arrest were made so there has to be a report some where.

    I find this very hard to believe that some gang of people are going to attack another couple for no reason. There would be more to the story. Or at least why it was done.
  11. maggiew

    maggiew DIS Veteran

    Feb 19, 2003
    I can't comment specifically on this review. However, I will say that Aulani is accessible by outsiders because it opens up onto the beach with a public walkway around it. BUT, when we were there it didn't seem like there were many "locals" around. Everyone looked like tourists to me. (I know that is a generalization and I had no way to know that. However everyone I talked to was a visitor.) The resort is in a fairly secluded area. Not much around except the few resorts there. Plus the Paradise Cove luau thing, I guess.

  12. gwynne

    gwynne Ad astra per aspera

    Jan 1, 2012
    I read the Tripadvisor story several times. I am not for certain that the reviewer was even staying at the hotel. It doesn't appear to me that the writer was present during the "attack". Nothing seems to be written from a first person point of view.

    The author states their daughter and family were at the hotel. The writer proceeds to give their take on an alleged crime.
    The thing that really sticks out to me the part that alleges a family member being "beaten unconscious." There is no mention of an ambulance, ER transport, hospital stay, or other general details one would expect with something so medically serious. I would think these at least some of these details would be mentioned, but they are not.
    On the other hand, there is a specific reference about the supposed ethnicity of the alleged perpetrators.

    I'm finding it hard to see credibility in this apparent second hand story. Links to local media with verified story details would be most helpful.
  13. Carrie in AZ

    Carrie in AZ DIS Veteran

    Mar 18, 2003
    Read it and find it so hard to believe. At least at the pool area. When we were there in July, there were LOTS of cast members around. It seems like they would been on the scene pronto. However, my opinion of Aulani is that it is VERY open. You can just walk in there. In fact, I thought to myself at the time, anyone could just walk in here, hop in this lazy river, bring a mug and fill up undetected at the drink station near the pool restrooms.....there was no one manning it. I truly believe you could come there and spend the day if you really wanted to. Maybe you couldn't use the slide or get a towel but you could def hang out. And, it appears people do this. But beating someone unconscience without intervention seems unlikely.

    We LOVEDDDDDD our stay at Aulani and cannot wait to return!
  14. TDC Nala

    TDC Nala 1937, what a year that was

    Jun 22, 2001
    when I was in Hawaii (not at Aulani) it was noted that Hawaii doesn't have private beaches. The beaches are entirely open to the public. But it was stated that this attack did not take place on the beach, but poolside at the resort in the middle of the afternoon. I'm sure it's open to allow access for guests to the beach, and they can't restrict the beach.

    Sure it could have happened. I'd be interested in seeing the police report though. Attacking a family sitting around a resort pool for no reason (no robbery was alleged as far as the post goes) doesn't make a great deal of sense. Sounds almost like a gang thing...would also want to know if Oahu has gangs.
  15. Carriemel

    Carriemel Emma Clare's Mommy

    Jun 9, 2008
  16. spiceycat

    spiceycat dvc-blt

    Oct 26, 2000
    went to find it and it seems like it is gone.

    when one review is this bad - would definitely look at the other reviews from this person.
  17. AuroraRora

    AuroraRora Princess

    Sep 5, 2012
    I too find this impossible to believe. A gang of people just walked onto Aulani property and attacked a couple, beating one of them unconcious, and no guests/CMs/security came to help? And it somehow stayed out of the press and entirely off the internet? Alrighty then :rolleyes1

    I wouldn't be surprised if the review-poster actually did go to Aulani, had some kind of bad experience that was likely their own fault, and wanted to lash out at Disney.
  18. DebbieB

    DebbieB DIS Veteran

    Aug 24, 1999
    I posted a link on the duplicate DVC resorts thread:

    This is the only review by this person and his profile is blank. I noticed there is a "pending review" tag on it.
  19. Tonka's Skipper

    Tonka's Skipper DIS Veteran

    Jul 14, 2010

    Trip adviser has a reputation for anty anything disney reviews.So your right take a grain of salt.

    As for this very strange, off the wall and no support link post, (like a newspaper or police report), this is likely a *troll*. :confused3

    If this had really happened the News nationwide would have been all over it!

  20. padawans

    padawans DIS Veteran

    Jun 23, 2010
    My dh used to surf there 20 years ago. He said it was a really bad area full of gangs and homeless people. This was before all the resorts. It's been cleaned up a lot. I have had a hard time convincing him Aulani it's a safe place to visit. I hope the story is not true. Oahu is full of gangs, prostitutes, and crime. It's no different than anywhere else. It just looks like paradise.
  21. erinsmom03

    erinsmom03 Mouseketeer

    Feb 18, 2010
    I also like to check Tripadvisor when planning a trip...I found an awesome family resort in Oregon that way a couple years ago. However, I quickly learned that I had to disregard or not take as seriously any reviews that were over the top praise or critical...especially if they were that much different from other reviews...

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