ANNUAL PASSES ARE BACK!!!

[john7994]

Got through on chat
they said they cannot help
have to call MS at 9am

I think likely it will be the case for everyone - it will be manual purchases until they fix the systems

 

[evcole]

i got through, they said call dvc member services at 9 or keep trying. there is a glitch they are trying to resolve.

 

[Stitchescape]

At this rate I’m wondering if it would just be quicker to go to guest services at a park and purchase these elusive passes in person? We’re here onsite and have been up for hours anyway lol!

 

[AfricanLodger]

I called (407) 939-7679 and got the "your call cannot be completed as dialed" for about 5 minutes, and after calling repeatedly, it connected. The cast member located my cart ID and was able to order the two Sorcerer Passes. Got the confirmation email a moment ago. Good luck to everyone calling in!

What did you hit on the menu? It said hit 1 if you're a DVC member then it said offices are closes.

 

[Little E]

I'm on hold and my wait is 167 minutes. I also heard "DVC Sorcerer passes are not available at this time" message while on hold. What the heck??

FWIW I called 407-939-7702. I have no idea if this is the right number. It will be awful if I get a CM and they say they can't help me because I've called the wrong number.

 

[SabresFan]

I'm still getting the dwarves - cleared my cache too

 

[stevevm]

Very frustrating, Disney please fix your systems

 

[tjslat]

What did you hit on the menu? It said hit 1 if you're a DVC member then it said offices are closes.

When I called, there was no menu. There was the pre-recorded Disney speech at the beginning, then it just said they were experiencing higher than normal call volume (shocking) and then it put me through to a CM right away.

 

[princesscinderella]

At this rate I’m wondering if it would just be quicker to go to guest services at a park and purchase these elusive passes in person? We’re here onsite and have been up for hours anyway lol!

I would definitely do this if I was on-site

 

[tjslat]

When I called, there was no menu. There was the pre-recorded Disney speech at the beginning, then it just said they were experiencing higher than normal call volume (shocking) and then it put me through to a CM right away.

And I got my email confirmation and linked the passes to MDE, so I know it went through.

 

[AfricanLodger]

When I called, there was no menu. There was the pre-recorded Disney speech at the beginning, then it just said they were experiencing higher than normal call volume (shocking) and then it put me through to a CM right away.

I guess they closed that venue up quick

 

[CastawayDonald]

What a tease! My screen has been like this for 7 minutes. So close yet so far. Do I dare refresh? Woody sez no.

 

[john7994]

What a tease! My screen has been like this for 7 minutes. So close yet so far. Do I dare refresh? Woody sez no.

View attachment 752970

been on that screen for 25 minutes

 

[crazycatlady]

Just to be sure, MS opens at 9 am Eastern time?

 

[Girouard7]

What a tease! My screen has been like this for 7 minutes. So close yet so far. Do I dare refresh? Woody sez no.

View attachment 752970

I have been on that screen also since 6:00am

 

[princesscinderella]

Well...that was the first time I got as far as the blank white page of express checkout...such a tease...

What a tease! My screen has been like this for 7 minutes. So close yet so far. Do I dare refresh? Woody sez no.

View attachment 752970

I was on that for a while and it timed out on me too

 

[mulanmommy]

That's funny! I emailed DVC Member Services and was told to call Ticket Services!!! Which is it, Disney????

 

[DisneyaholicRaquel]

On the phone now I called 407-939-7702 said if you want new passes call member service but, I Wanted to upgrade an existing ticket. They said this is different so, they may be able to issue the passes. Will provide an update shortly as I am on hold.

 

[stevevm]

Did anyone notice the website went back to WalDisneyWorld50

 

[holden]

I'm going to try later today. I'm sure they won't sell out in one day.