All DVC owners need to contact member services to complain about the NBA

[Sandisw]

Hmmmm....what have they done to make DVC members cancel their reservations....oh that’s right, they won’t sell them 2020 tickets so they can come! The golden “goose“

Except they are doing it to cash guests who are booked at their hotels, So, what reason would they have for getting them to cancel?

 

[_auroraborealis_]

SAB is not opening for the NBA.

It is closed because DVC pay less than 1/3 its operating cost, and YC/BC are not open for guest use. BC/YC pay the other 2/3. It is based on guest occupancy averages.

 

[icc2515]

No... I really don't. There is a pandemic going on in case no one noticed. Although I am not a huge fan of the NBA, I am proud that Disney is able to offer this solution so that the season can be played out. That's important to many people (even if not to me). If Disney makes money off the deal, so much the better. I want Disney to be successful so there is a park for me to return to and this helps.

I only have a few caveats on that...
* They can not end up removing points from the system. If they remove points, besides being a violation of the contract, it would cause us to loose our points.
* Maintenance fees must be split properly. Or at least we can not be charged for damages which are caused by the use of our facilities.
* I would like the public to be respectful of our property and for the most part, I believe they generally are.

As long as those are adhered to, I'm good. So no, I do not NEED to call or write them at all. However, you NEED to not tell me what I need to do.

OK, I'll make an exception for you.

Looking at your response it seems that you may be mostly talking about Disney moving guests from a cash room to a DVC room, which they legally are allowed to do it the room is available after 60 days and believe it or not they can do it before 60 days as the way the contract is written Disney is allowed to anticipate what the breakage is going to be and rent those rooms for cash.

What I am talking about is Disney taking items that owners are paying maint fees on and blocking them off with a big fence and saying you're paying to maintain these things, but we are not going to allow you to use them. At the GF they are not taking them out of service due to maintenance or because of the pandemic. On July 7th the NBA will start reporting to WDW, at that time the GF hotel will be open for business. The areas that DVC owners pay maint fees that are open to the cash guests aka the NBA should be open to DVC guests. Disney should not be allowed to lock DVC out of areas that the maint fees have already been paid on just because they got a better deal someplace else. If Disney wants to stop having DVC pay maint fees on common areas next year then they can do what they want with the common areas next year. Remember Disney Parks and Resorts have several resorts with no DVC that are closed and they could use to house the NBA. They used the GF and Yacht club because they could charge them way more to stay there then say Port Orleans. It would also be much easier to bubble Port Orleans than GF or Yacht.

I know it sounds like I am being petty here. It's just a pool and some walkways...today. But if DVCM doesn't let Disney Parks and Resorts know that they are watching who knows what they might try to pull tomorrow.

 

[icc2515]

SAB is not opening for the NBA.

It is closed because DVC pay less than 1/3 its operating cost, and YC/BC are not open for guest use. BC/YC pay the other 2/3. It is based on guest occupancy averages.

OK, I will admit that I am wrong with regards to SAB. But I am sticking to it with GF.

 

[CarolMN]

All DVC owners need to call DVC and complain that common areas that owners are paying for are being used by a private party............ Well it looks like they are blue fencing off SAB for the NBA (hay that rhythms).

IMO, this is a pretty big assumption.

It is most definitely NOT in Members' best interests to call MS right now to complain about something based on an unproven assumption. Let MS take care of Members with real account & reservation issues!!!

 

[Sandisw]

OK, I'll make an exception for you.

Looking at your response it seems that you may be mostly talking about Disney moving guests from a cash room to a DVC room, which they legally are allowed to do it the room is available after 60 days and believe it or not they can do it before 60 days as the way the contract is written Disney is allowed to anticipate what the breakage is going to be and rent those rooms for cash.

What I am talking about is Disney taking items that owners are paying maint fees on and blocking them off with a big fence and saying you're paying to maintain these things, but we are not going to allow you to use them. At the GF they are not taking them out of service due to maintenance or because of the pandemic. On July 7th the NBA will start reporting to WDW, at that time the GF hotel will be open for business. The areas that DVC owners pay maint fees that are open to the cash guests aka the NBA should be open to DVC guests. Disney should not be allowed to lock DVC out of areas that the maint fees have already been paid on just because they got a better deal someplace else. If Disney wants to stop having DVC pay maint fees on common areas next year then they can do what they want with the common areas next year. Remember Disney Parks and Resorts have several resorts with no DVC that are closed and they could use to house the NBA. They used the GF and Yacht club because they could charge them way more to stay there then say Port Orleans. It would also be much easier to bubble Port Orleans than GF or Yacht.

I know it sounds like I am being petty here. It's just a pool and some walkways...today. But if DVCM doesn't let Disney Parks and Resorts know that they are watching who knows what they might try to pull tomorrow.

I think the first thing that someone needs to find out is exactly how it is set up in terms of the POS and the shared expenses.

The parts that are behind the wall at GF are not part of the land that the villas are on. It is part of the hotel owned by Disney.

Second, if DVC owners share in the expenses, which they do, one has to find out what and how.

Third, do DVC owners pay for use of the hotels amenities, or are they now part of the POS...I no longer have a VGF POS so I don’t know.

From my understanding of it all, DVCM can not stop Disney from doing whatever they want with their property..however, DVC owners would then not be expected to share in any expenses related to something not for use,

I am not sure there is a cost to the loss of a sidewalk for 2 months. Like I said, Disney is not running boats at all so that loss is not because of NBA. But again, Disney is in charge of transportation...owners contribute and if no boats are running, then no charges should be happening.

If Disney wants to shut their hotel down to private guests, Or put up an ugly blue wall on their property, I just dont see the connection, especially since they did not shut down the main amenities such as food and shopping in the main building.

The more I think about it, I am not sure that ground maintenance of the hotel property would be a shared expense...but again, that is a question for those concerned.

It really comes to the fact that while a DVC resort was built on Disney owned land that we leased from them, it doesn’t mean we now get a say in what they do with their own property.

 

[Donna M]

I respect your opinion on this. Maybe I am feeling too emotional on this subject as I was quite excited to score a studio at the VGF for July 10th-14th. It is one place that I have never stayed an I was looking forward to it. My understanding is that the studios can be difficult at 7 months. Now I find out about this fence it just kind of ticked me off. I really do feel that if we let Disney get away with this then it will not be the last time we see it. But like you said they can just take a pool or amenity that we are paying for out of service and refund us our .000001 cent per point.

I hear your frustration. I am wondering if when you made your reservation there was any indication of limited use due to the NBA being there too?

 

[Ms.Minnie]

Do we know for sure that the NBA won't be using SAB? I had read on another thread that they would only have access to the quiet pool at YC but I don't know for sure what they will or will not have access to.

Please supply source of information saying NBA will not have access to SAB...

Yes BW guests did get to use SAB when the clown pool was closed for maintenance. They used golf carts to transport guests between the resorts or you could walk.

 

[StitchesGr8Fan]

I’m not going to call and complain. I have no idea how much the NBA is paying Disney, but for all I know it. Oils be more than enough to cover all the operating costs, wear and tear, etc. I’m not going to assume the worst.

 

[Sandisw]

Do we know for sure that the NBA won't be using SAB? I had read on another thread that they would only have access to the quiet pool at YC but I don't know for sure what they will or will not have access to.

Please supply source of information saying NBA will not have access to SAB...

Yes BW guests did get to use SAB when the clown pool was closed for maintenance. They used golf carts to transport guests between the resorts or you could walk.

Honestly, I don’t think there has been anything regarding SAB and NBA. People have assumed they will use it and others have believed they won’t,

We do know it was announced closed before the NBA resorts were confirmed..and CMs are saying it should open with the hotels on August 24th.

 

[sethschroeder]

That is why SAB would not open...even if the NBA wasn’t there, because then DVCM would have had to agree to pay. 100% of the costs vs, the approximately 19% that I have seen reported. Not even sure they would have the ability to have told Disney that.

Except the resort is open just with restricted guests who are allowed. I would suspect the NBA is taking all the rooms in the hotel side. So not all the MFs should be paid by DVC since the rooms are booked.

 

[Sandisw]

Except the resort is open just with restricted guests who are allowed. I would suspect the NBA is taking all the rooms in the hotel side. So not all the MFs should be paid by DVC since the rooms are booked.

And until someone shows that DVC owners are being billed for SAB with it closed, it’s a moot point.

Again, SAB is owned by Disney, not DVC and I believe owners pay to use it...if Disney decides to keep it closed, that is their business, unless I am wrong and there is something in the POS that guarantees access to it.

If so, then people should complain. If not, then when the info comes out about credits for 2020, owners need to ensure there was not a charge for SAB when access was denied.

 

[sethschroeder]

Have to think some of the areas upkept by DVC MFs would be in the blocked off areas.

Can't imagine Disney splits up GF and GFV and puts a line in the map where GFV ground work starts and ends.

Seems way more logical they add up all the ground work for the whole area then split the costs accordingly. Which would be some areas upkept by MFs are not able to be accessed because they sold them off privately.

 

[Sandisw]

Have to think some of the areas upkept by DVC MFs would be in the blocked off areas.

Can't imagine Disney splits up GF and GFV and puts a line in the map where GFV ground work starts and ends.

Seems way more logical they add up all the ground work for the whole area then split the costs accordingly. Which would be some areas upkept by MFs are not able to be accessed because they sold them off privately.

Then those people who want to know if that is true should be contacting DVC and asking how that is being handled when there is two months loss of access to those areas.

But, yes, I can see them having costs for ground maintenance decided differently then how the shared things like pools and transportation work.

I said earlier, anyone who believes that the fence and loss of a walkway is a big deal, should reach out to get answers.

ETA: Another thing we don’t know is if Disney agreed to pick up it’s share to run the Beaches pool when obviously only DVC villas are open...which most certainly costs more to maintain than the courtyard pool.

Or even, keep paying their share of the monorail and buses, even though the guests they have won’t be using them with DVC Villa guests.

 

[sethschroeder]

Then those people who want to know if that is true should be contacting DVC and asking how that is being handled when there is two months loss of access to those areas.

But, yes, I can see them having costs for ground maintenance decided differently then how the shared things like pools and transportation work.

I said earlier, anyone who believes that the fence and loss of a walkway is a big deal, should reach out to get answers.

ETA: Another thing we don’t know is if Disney agreed to pick up it’s share to run the Beaches pool when obviously only DVC villas are open...which most certainly costs more to maintain than the courtyard pool.

Or even, keep paying their share of the monorail and buses, even though the guests they have won’t be using them with DVC Villa guests.

It's a fair point but I am opposite. Disney/DVC should be proactivly sharing the information. If not I should expect them to keep the mindset which is to find ways to make money with less input of money.

Disney doesn't share that information otherwise we would have answers to begin with. Maybe I missed it but those granular level of details are never shared.

Also if DVC was doing their job there would have been an active negotiation with a final result of how costs would be divided.

Do we even have a breakdown of monorail costs for 2019 or 18 or 17 or.....

I would suspect none of those breakdowns would ever be shared because it likely is very private information that Disney never wants fully public.

 

[TiggerBouncy]

OK, I'll make an exception for you.

Looking at your response it seems that you may be mostly talking about Disney moving guests from a cash room to a DVC room, which they legally are allowed to do it the room is available after 60 days and believe it or not they can do it before 60 days as the way the contract is written Disney is allowed to anticipate what the breakage is going to be and rent those rooms for cash.

What I am talking about is Disney taking items that owners are paying maint fees on and blocking them off with a big fence and saying you're paying to maintain these things, but we are not going to allow you to use them. At the GF they are not taking them out of service due to maintenance or because of the pandemic. On July 7th the NBA will start reporting to WDW, at that time the GF hotel will be open for business. The areas that DVC owners pay maint fees that are open to the cash guests aka the NBA should be open to DVC guests. Disney should not be allowed to lock DVC out of areas that the maint fees have already been paid on just because they got a better deal someplace else. If Disney wants to stop having DVC pay maint fees on common areas next year then they can do what they want with the common areas next year. Remember Disney Parks and Resorts have several resorts with no DVC that are closed and they could use to house the NBA. They used the GF and Yacht club because they could charge them way more to stay there then say Port Orleans. It would also be much easier to bubble Port Orleans than GF or Yacht.

I know it sounds like I am being petty here. It's just a pool and some walkways...today. But if DVCM doesn't let Disney Parks and Resorts know that they are watching who knows what they might try to pull tomorrow.

first, I am glad that Disney is blocking NBA off, not allowing them into the parks or co-mingling with guests since that is in the best interest of controlling the pandemic. The alternative of not having fencing and risking lives is worse in my opinion.

Second, I have no evidence or direct knowledge that any of what you say is accurate. I have not first hand seen any accounting of our maintenance fees for 2020. Until I see a statement from Disney that says we are being assessed for maintaining and repairs of common ground that was in use by Disney Parks and Rec and blocked off from DVC, or until we get a bill that includes these costs, I have absolutely no basis for a complaint.

 

[sethschroeder]

Until I see a statement from Disney that says we are being assessed for maintaining and repairs of common ground that was in use by Disney Parks and Rec and blocked off from DVC, or until we get a bill that includes these costs, I have absolutely no basis for a complaint.

And this is the beauty of them never actually giving you detailed information.

It's like a 180 from 18 months ago and how everyone was upset at how underhanded Disney was with lock off premiums (at which point they just acted dumb and repealed).

 

[Brett Wyman]

I agree we need to be more tolerant given the times. But I have one requirement(which will no doubt go unmet). Guests of GFV and BCV, who are staying at those properties while the NBA is as well, should be allowed to move to other DVC properties no questions asked.

 

[_auroraborealis_]

I agree we need to be more tolerant given the times. But I have one requirement(which will no doubt go unmet). Guests of GFV and BCV, who are staying at those properties while the NBA is as well, should be allowed to move to other DVC properties no questions asked.

They are, pending availability and willingness to pay point differences.
Disney can't create availability where it doesn't exist.

 

[Brett Wyman]

They are, pending availability and willingness to pay point differences.
Disney can't create availability where it doesn't exist.

Well you can do that anytime A little more consideration for the inconvenience should be made. I see a lot of 1 bedroom availability everywhere. How about free upgrades or not asking for those extra points? Its massive to book a stay at the BCV and not be able to use SAB. This wasn't a previously announced down for refurb situation. This was a business decision made to make money that affects guests who obviously had no way of knowing of these things prior to booking. SAB could be open and those resorts could not have blue fences right now. Again Im not against the business decision at all. But guests shouldn't be left holding the bill for a lesser resort stay when its avoidable.