We are one of the cancelled sailings (over the winter holiday period) and extremely frustrated at how Disney has handled it. I’m skeptical they went from “everything is fine” to “actually we have to postpone for 3 months” in a few days…yet they took our final payment and opened up activity booking just a couple weeks ago.
Now they know they have cancelled it, but we can’t expect any formal cancellation or refund for as long as a month (?), and we have flights to Singapore (a city I love, but was already planning to spend 4 nights in) that can’t easily be modified or changed…we have about 1 year of already released sailings (best rooms already gone) that we need to reuse the discount during, AND others are reporting that Disney is telling them there are blackout days for the discount credit. This, of course, is all after seeing my kids’ crushed faces that they won’t be getting to try the new ship on our winter trip to Asia.
Going to try to call directly tomorrow, wish me luck.