a little "un-Magical"

[jann1033]

wonder why the OP never commented whether her BIl was fine after that???

i 'd guess not...i did a similar thing to my knee & was in a brace for 8 wks, it still goes out sometimes and may require surgery ( i have other medical conditions that make it difficult to have surgery so am putting it off). the pain was absolutely excrutiating which is why i am guessing he didn't whip out his cell phone and call 911 (it literally knocked me over and i almost passed out...much worse than when i broke a bone before)

the op stated the family was supposed to go further south for a week to work and that was why they needed time to see what was going to happen with him...should he go to work or did he need to go home immediately

everyone is not out to get something for nothing and this sure sounds like a case when all they wanted was common courtesy and help in an emergency situation...Disney should have done more

 

[BensMom]

Hmmm...I am not sure that information received off a White Supremicist website and a huge Disney bashing website filled with propaganda (verbatim I might add, like literally a cut and paste job) is considered gospel. I would discount this. I really don't want to read anything that comes from such crap as "This is what happens when Disney is run by Jews." OMG, what does this have to do with anything at all? Give me a break. Go ahead, do a Google search, and see what y'all come up with. Be careful about spreading rumors, Mariposa.

 

[Harmony]

I am sure I will be flamed for this but....if the ride jerked after it was stopped and while people were getting off the ride then there is liability involved on Disney's part. I am not sure who owns the ride, etc. but it was on Disney property, right? It is similiar to being on an escalator when the motor stalls and then starts and causes you to fall. The store is responsible for maintaining the equipment and its safe operation. As far as a "free" room...it is obvious that this was not your brother's demand or expectation but he and his family should have been assisted in finding low cost accomodations on such short notice.

You know, Disney is a first rate company to which I invest and spend my hard earned dollars, but they are not perfect. Your brother should request an incident report and speak to Disney about his expenses. (this is of course, assuming that my understanding of accident is correct)

What I find sad is that you believe that you will get flamed 'cause you believe that Disney is to blame.

I can't understand why/how so many people here give Disney the "it's not their fault, it's yours" line. Why are so many always willing to give Disney the benefit of the doubt? I love Disney as much as the next person but they aren't perfect! Oy!

If this had happened to my family...hell yeah I would've expected Disney to help me. After all, the ride gave a jerk after it had already stopped. It's obvious that the operator was at fault, in turn making it Disney's fault as well.

 

[shelby_36]

I'm so sorry to hear about your brother..but i've been saying since we got back in June..its all about the money. When we were there we didnt get any magical smiles or anything..it was..Keep the line moving..they got your money..they don't need to impress you now.

Again I hope our brother recovers soon, and if that ride jerked..send them the bill.

 

[homer424]

As someone said, it all comes down to liability. CM's are not allowed to even assist someone from their wheelchair onto a ride.

This is OT, but this was not our experience when we just went in August. Every CM we encountered helped my grandmother out of her chair, to the ride, off the ride and back to the chair. We did not encounter one that said they could not help her.

As for the OP, I hope your brother is ok! Injuries on the knees are terrible to have to deal with.

 

[DisneyWisher]

As someone said, it all comes down to liability. CM's are not allowed to even assist someone from their wheelchair onto a ride.

We watched this. We were in line for Space Mountain and a woman and young son maybe 10 or 11 was trying to get her paralyzed husband on the ride. There were 3 male CMs that we obviously strong enough to help but they told the woman they were not allowed. I can somewhat understand if by chance they dropped him, Disney doesn't want to be held liable. I felt sorry for the lady because she was trying her hardest. Her husband was a slim man but getting his legs to cooperate was difficult. I at least thought they had a different area to help him board. She seemed very embarrassed.

 

[jann1033]

i don't think the problems is the CMs have your money it's that they don't get a fair share of your money ( just mo) recently read a book about disney and itseems like lately the cms are as overworked and underpaid as anyone while the management is overpaid and does a stinko job to boot! like i said jmo, not trying to start a debate,,,just don't think it's totally fair to blame the cms

 

[srfrgrl07]

If the Ride jerked and caused him to fall, then Disney should give them a room for the time to evaluate the situation of his Knee. I would imagine Disney could be footing his medical bill.

I would think that Celebration Hospital would have been the best place to go to assess the situation. Also, I'm curious if anyone else that was on the ride stumbled/fell due to the ride jerk...or did anyone else that was at the ride call 911 for your BIL since the ride operator didn't? I can't imagine with all of the sympathetic responses here that no one that was actually there had the courtesy to call on his behalf. Especially since there has to have been at least one other DIS member at Disney at this time..I mean it is value season and a second home for most here

 

[xmelissax]

Hmmm...I am not sure that information received off a White Supremicist website and a huge Disney bashing website filled with propaganda (verbatim I might add, like literally a cut and paste job) is considered gospel. I would discount this. I really don't want to read anything that comes from such crap as "This is what happens when Disney is run by Jews." OMG, what does this have to do with anything at all? Give me a break. Go ahead, do a Google search, and see what y'all come up with. Be careful about spreading rumors, Mariposa.

Where did you see this website? I didn't see it posted here.

 

[Mariposa]

Hmmm...I am not sure that information received off a White Supremicist website and a huge Disney bashing website filled with propaganda (verbatim I might add, like literally a cut and paste job) is considered gospel. I would discount this. I really don't want to read anything that comes from such crap as "This is what happens when Disney is run by Jews." OMG, what does this have to do with anything at all? Give me a break. Go ahead, do a Google search, and see what y'all come up with. Be careful about spreading rumors, Mariposa.

Excuse me, in my post I referenced "Disney: The Mouse Betrayed," a book by known research journalist, Peter Schweizer (co-authored with his wife Rochelle)- and while Schweizer may be a bit conservative in his general political beliefs for my taste, he is in no way a White Supremecist. I gave a direct reference to a police case file that's cited in the book as well.. and as this author has covered multiple White House Administrations and foreign conflicts and been asked to comment on such by everyone from CNN to FOX NEWS, I sincerely doubt he doesn't know how to reference a police case or that he's just making stuff up.

Seriously, BensMom, maybe you need to watch it before YOU start slinging mud and rumors. You'll also note that the original post was NOT from me, and I just noted that the incident was reported on in a book (written by a reputable journalist) and told with the same general facts- and have NO idea where the original poster took the story from.

 

[SueM in MN]

This is OT, but this was not our experience when we just went in August. Every CM we encountered helped my grandmother out of her chair, to the ride, off the ride and back to the chair. We did not encounter one that said they could not help her.

As for the OP, I hope your brother is ok! Injuries on the knees are terrible to have to deal with.

Just for clarification.
The CMs are allowed (with the guest's permission) to move a wheelchair onto or off or a ride, steady the wheelchair while the guest gets in or out, move the wheelchair away from the ride car after the guest has gotten onto the ride car or move it back after the ride for the guest to get back in. They can also offer a steadying hand as someone gets off the ride car and walks to their wheelchair. I suspect that was the sort of thing they did for your grandmother.

They are not allowed to do more than that - in other words, they can't lift, transfer or support a guest getting in or out of a wheelchair. That's for the protection of the guest and the CM. Without knowing how that particular person transfers, the person helping them could hurt themself or the guest.

 

[shelby_36]

Oh, I agree with you completely. CM's are just glorified McDonalds workers. Some make them out to be kin of Mickey and they are just like you said underpaid, overworked victims of the Disney empire. Im sure occasionally you get someone that likes their job and enjoys seeing the kids laugh or smile. my comment was I just never saw any of them. they were very short and impatient with everyone.

 

[joannelee217]

Im sure occasionally you get someone that likes their job and enjoys seeing the kids laugh or smile. my comment was I just never saw any of them. they were very short and impatient with everyone.


THis is so true i was there in July,my child has an invisible disability.

It was 8 days of the rudest, insensitive cast members.

one or two were wonderful
but do the math
one or two in 8 days ...
sad

Disney needs to go back to sensitibvity training.
The management needs to participate.

I sent a letter to disney referencing 8 days of ignorance, and other valid real problems that happened while i was there.

I get a form letter thanking me for writing and they understand my concerns.
What I'd like to know is this --- if they understand the concerns,
could they please go over them with me!!!!!!!!

 

[VSL]

Just wish I'd seen the OP's OP ( ) before it was edited...

 

[UrsulasShadow]

We watched this. We were in line for Space Mountain and a woman and young son maybe 10 or 11 was trying to get her paralyzed husband on the ride. There were 3 male CMs that we obviously strong enough to help but they told the woman they were not allowed. I can somewhat understand if by chance they dropped him, Disney doesn't want to be held liable. I felt sorry for the lady because she was trying her hardest. Her husband was a slim man but getting his legs to cooperate was difficult. I at least thought they had a different area to help him board. She seemed very embarrassed.

What in god's name were they doing putting a paralyzed man onto a roller coaster???????

 

[BensMom]

If there was an accident resulting in death at Disneyworld, I can assure you that the media would take great pleasure in report such an incident. I searched Google and all I came up with about your story, which was allegedly gospel from a notable author (yeah), was verbatim from a White Supremicist website. I think you should try it yourself, Mariposa.

And to all those who think CM's are glorified McDonald's workers, they all thank you and wish that you would stay home.

 

[disneynewbee]

Ok mabe it is just me but I don't get the visciousness on this board. We are all Disney loving people and you would think that Disney loving people would appriciate kindness. It is ok to disagree without attacking each other. The great thing is everyone is entitled to there own opinions and should be able to express them without being verbally attacked. I personally think someone should have helped this poor man. It's not like the man tripped over his own two feet and fell the ride moving made him fall and even if he did fall over his own two feet common courtesy would say to help him. That's my opinion though and I'm entitled to it just like others are entitled to think they should have left him there screaming in pain.

 

[ElleBelle]

Ok mabe it is just me but I don't get the visciousness on this board. We are all Disney loving people and you would think that Disney loving people would appriciate kindness. It is ok to disagree without attacking each other. The great thing is everyone is entitled to there own opinions and should be able to express them without being verbally attacked. QUOTE]

I would definitely have to agree. Although a relatively new poster, I have received MOUNTAINS of information for our recent and upcoming vacations from Disboards. I however, am amazed at the number of posts that people get flamed for. I am in LOVE with all things Disney- but--- Disney- just like every person, company, corporation, etc- can make boo-boo's.

I guess what I'm trying to say is that I see posters that are very quick to jump on others as soon as they have a negative comment or opinion of Disney- regardless of the importance of the opinion in the grand scheme of things. We all love Disney- but- as my 7 y.o. niece would say- "don't get all freaky-deeky about it!"

 

[jann1033]

- but- as my 7 y.o. niece would say- "don't get all freaky-deeky about it!"

you want to see freaky deeky, start a "refillable mug topic" or rent an ecv..then stand back

 

[ElleBelle]

LOL. Believe me, I wouldn't even think of it!