It was our first stay at BCV and we were very excited but did have a few disappointments. I normally don't complain but it has become a real problem for my two boys, 15 and 17, and not just at BCV but BWV. They sleep on the fold out and the last couple of years complain the beds are really bad and they just can not sleep. The one son barely slept the whole 8 days. He actual slept on the bare floor the last night because he was so tired of not sleeping. Also the mattress on the fold out was flipped over but had a large stain on it. We were also spoiled by our stay at the Hard Rock Hotel. Yes the boys did get a queen bed at Hard Rock but I have to say my bed was so much better as the comforter/sheets (not to mention a much larger room) at Hard Rock. We do pay a lot of money for our timeshare and it does seem like Disney is cutting some corners since we became members in 1998. We paid $179 at Hard Rock and if paying I could not have gotten into BCV any where near this price so one would think the quality should be the same or better. I know DCV is not a hotel and we do pay maint fees to cover the mattresses, etc. and I don't want to see large increases in the fees but it does seem like our beds/pillows have been of low quality for a few years now. I am a little concerned about the next trip as my one son said just could not sleep like that again (I know we could go to OKW with two beds and may have too but the kids like BVW/BCV.)
We asked for maid service twice this trip for extra blanket, blender, and the first time it took over 4 hours to get the items (which really did not bother me as we did not need them right away) and the second time they never did come and had to call again the next day. The first maid did seem to be over worked and trying her best.
Over all, the trip was great, BCV was clean and the grounds well kept, pool was great and not crowded as expected.
We asked for maid service twice this trip for extra blanket, blender, and the first time it took over 4 hours to get the items (which really did not bother me as we did not need them right away) and the second time they never did come and had to call again the next day. The first maid did seem to be over worked and trying her best.
Over all, the trip was great, BCV was clean and the grounds well kept, pool was great and not crowded as expected.