A few disappointments on our BCV stay last week.

[ErinC]

This is the point she is not getting.............youre penalizing your kids over points..............buy more, borrow more and complain less.............this is not a limitation of DVC...........it is a problem in planning and a failure to recognize the needs of a growing family. That is as tactful as i can put it.

So Sorry, but if this is as tactful as you can be than maybe you should not reply! She came to this forum to share, not be judged as a "poor" mother for not listening to her children!

Even if she were to get a 2 bedroom, she's only probably going to get two beds and two sofa sleepers, so somebody would still get a sofa bed, unless the 2 boys sleep together. The sofa bed that we had at BCV was awful too. Both our girls complained about it and they are young. It turns out that after looking, that the matress was upside down and the springs were poking right into them. After flipping the matress over they didn't complain too much. The new sleepers at SSR were much better, so hopefully DVC will replace all of them with this type. If not, you could try a blow up type matress or, sometimes DVC will provide an egg crate for the sofa sleeper. Hope your next stay is better. Thanks for sharing despite some of the rudeness on this thread. Hopefully you'll be able to just ignore who's posts are less than helpful!

 

[ErinC]

Tigger, just asking, not being judgemental... did you ask housekeeping about possibly bringing a new mattress? The comment about the stain, makes me think even more that your mattress was probably flipped to the wrong side by someone trying to hide the stain. It seems like there was very small writing on the tag on the sofa that listed one side as the front(this side up) something like that. I had read a story from another Dis'er saying that this happened to them. It was the only reason I thought about it when my children started to complain about it. When I checked, sure enough, the mattress was upside down. If this ever happens again, I would call for housekeeping to bring a replacement. Again, not being judgmental, just a suggestion.

Your are completely within your rights to stay in a studio with your family. A studio at Disney is nicer than most regular hotel rooms. I'm not sure why so many think that a family of 4 will just not be able to make it. We just did a surprise trip over Memorial Day and stayed at Pop Century. We even had DD #3(age 2) in the pack n play and we thought it was just fine. I know its not for everyone, but we had NO complaints.

 

[DebbieB]

I'll have to pass this info on to our friends in California. They make us sleep on the pullout sofa when we visit. Those cheap so and so's should spring for the room addition to their house and stock it with beds so we can be comfortable when we visit. And I wouldn't mind if they added an additional bathroom for our comfort as well.

Did you pay to stay in your friend's home on their sleeper sofa?

 

[Deep-Thots]

Your are completely within your rights to stay in a studio with your family. A studio at Disney is nicer than most regular hotel rooms. I'm not sure why so many think that a family of 4 will just not be able to make it. We just did a surprise trip over Memorial Day and stayed at Pop Century. We even had DD #3(age 2) in the pack n play and we thought it was just fine. I know its not for everyone, but we had NO complaints.

Even if they had been staying in a 1BR, they still would have had a sleeper sofa to contend with in the living room.

And unless the 2BR is guaranteed dedicated, there is the possibility of having to contend with at least one sleeper sofa there, as well (since the second bedroom would just be a studio).

The problem, really, is the cruddy old sleeper sofa mattresses.

 

[nydisney14]

We just got back from BCV and i forgot to mention in my report about the beds. I guess the only complaint i would have about the room was how uncomfortable the queen bed was. DW and I were thinking about pulling out the sleeper/sofa to see if they would be better.

 

[Wish I lived in Fl]

I'll have to pass this info on to our friends in California. They make us sleep on the pullout sofa when we visit. Those cheap so and so's should spring for the room addition to their house and stock it with beds so we can be comfortable when we visit. And I wouldn't mind if they added an additional bathroom for our comfort as well.

Our guests have to sleep on pull outs also.

I think DVC made the studios slightly too small and uncomfortable after OKW so more people would be forced to the 1 Bedroom.

 

[Dean]

Regardless of the sleep 4 issue, studios are only designed to sleep 2 adults comfortably, DVC or otherwise, no matter what one was told. Everyone knows the set ups of the studios prior to buying, if they don't, they deserve not to even have beds. Complaining that a pull out is uncomfortable for an adult size person seems like duh. While the new pull outs may be a step up, they will still be pull outs. Most people in this situation would be better served with a 2 BR or possibly two studios but those are the choices. One makes a decision then you're stuck with the consequences one way or another. Either more points costs or the issues of two adults in a pull out. Once you've made YOUR choice, there's no more reason to complain. Same can be said for a 1 BR and a 2 BR for certain size groups of people.

The costs are the costs. IF one sacrifices on the number of points to do the job right, there will be consequences. DVC is a luxury choice and it takes a certain number of points to do certain things. It's not DVC's responsibility, or even their right, to alter that equation to make it "affordable" for those that have less points.

 

[NMW]

I agree that if the room sleeps 4, than ALL 4 should be able to sleep. I think it's crazy to suggest that queen sleepers are just for young kids, or that the bedding is allowed to be of poor quality. If the bedding is stained, has springs sticking out, etc, it should be replaced. I have read many posts where people said that young children were uncomfortable on the sleeper sofas and could not sleep. It's not just adults. Should a family of 3 (2 adults and 1 child) have to get a 2 bedroom every time so the kid has a bed? And what if a family has 2 kids and the 2nd bedroom is a studio? It would have a sleeper sofa. Should they get a grand villa? And yes, I know they could stay at OKW and get 2 beds in the 2nd bedroom.

If Disney designates that a studio or a 1 bdr sleep 4, than they should provide comfortable, quality bedding for those 4 people. I can't believe that this has turned into a debate and some people disagree with this!!! There are many debates on this board I can see both sides of. This is just not one of them.

 

[LIFERBABE]

I really think it is unfair to tell others they need to get a 2 bedroom if they want their older children to sleep comfortably when that should be a basic amenity just like a bathtub.

If I can get a decent bed and tub at Super 8, why not from DVC?

 

[momoftwins]

I think it is DVC responsibility to make sure the mattresses are comfortable and usable. Since when are springs sticking out of a mattress acceptable? Would this have been any different if this was on the queen bed? My kids are light weights and they could not sleep on the sleeper bed because of the springs.

We asked for egg crates twice and both times did not receive them. After the third time, they brought us several blankets for us to wrap the mattress.

So one may argue that the studio's are not made for 4 adults, but they should certainly be adequate for 2 adults and 2 50 lb kids. JMO.

 

[ErinC]

Regardless of the sleep 4 issue, studios are only designed to sleep 2 adults comfortably, DVC or otherwise, no matter what one was told. Everyone knows the set ups of the studios prior to buying, if they don't, they deserve not to even have beds. Complaining that a pull out is uncomfortable for an adult size person seems like duh. While the new pull outs may be a step up, they will still be pull outs. Most people in this situation would be better served with a 2 BR or possibly two studios but those are the choices. One makes a decision then you're stuck with the consequences one way or another. Either more points costs or the issues of two adults in a pull out. Once you've made YOUR choice, there's no more reason to complain. Same can be said for a 1 BR and a 2 BR for certain size groups of people.

The costs are the costs. IF one sacrifices on the number of points to do the job right, there will be consequences. DVC is a luxury choice and it takes a certain number of points to do certain things. It's not DVC's responsibility, or even their right, to alter that equation to make it "affordable" for those that have less points.

I'm sorry, but if DVC says that a room sleeps a certain # of people, than in my opinion, the bedding should at least be available for that many people. You can think what you want about how many "should" be in a certain room, but DVC sets the policy, and there policy is 4 in a studio. It is DVC's responsibility to make sure that the furnishings in each unit are not worn out. That's what our dues are paying for. If a mattress is stained and really uncomfortable, it is DVC's responsibility to replace and maintain.

Dean, your missing the whole point with the "spend the points and do the job right" statement. Even if they do the 2 bedroom or 1 bedroom, they still have to content with a sleeper sofa. Nobody is claiming that they didn't know what they were getting when they bought. But DVC sure isn't selling the rooms with a disclaimer that the sofa sleepers will not be able to be slept on because they are so uncomfortable, or they are only for children,so don't plan on using them! That's ridiculous!

 

[ErinC]

Even if they had been staying in a 1BR, they still would have had a sleeper sofa to contend with in the living room.

And unless the 2BR is guaranteed dedicated, there is the possibility of having to contend with at least one sleeper sofa there, as well (since the second bedroom would just be a studio).

The problem, really, is the cruddy old sleeper sofa mattresses.

Thanks Kim, that was the point I was trying to make, maybe I just wasn't clear. The whole issue is seems crystal clear to me, I'm just not sure how others can't see that!

 

[treehugger]

This is the point she is not getting.............youre penalizing your kids over points..............buy more, borrow more and complain less.............this is not a limitation of DVC...........it is a problem in planning and a failure to recognize the needs of a growing family. That is as tactful as i can put it.

Sorry, couldn't read your post, all those dots are making me dizzy, were you trying to insert this ?

 

[Dean]

I'm sorry, but if DVC says that a room sleeps a certain # of people, than in my opinion, the bedding should at least be available for that many people. You can think what you want about how many "should" be in a certain room, but DVC sets the policy, and there policy is 4 in a studio. It is DVC's responsibility to make sure that the furnishings in each unit are not worn out. That's what our dues are paying for. If a mattress is stained and really uncomfortable, it is DVC's responsibility to replace and maintain.

Dean, your missing the whole point with the "spend the points and do the job right" statement. Even if they do the 2 bedroom or 1 bedroom, they still have to content with a sleeper sofa. Nobody is claiming that they didn't know what they were getting when they bought. But DVC sure isn't selling the rooms with a disclaimer that the sofa sleepers will not be able to be slept on because they are so uncomfortable, or they are only for children,so don't plan on using them! That's ridiculous!

I disagree to a degree, LOL. I guess it depends on where you put the emphasis. IMO, DVC sold studios for X, 1 BR for Y, 2 BR for Z, etc; I'd put the emphasis on the unit SIZE and bedding. Much of the literature says a max of 4/4/8 not a guarantee that that number will be comfortable. It is my opinion that more than 6 in a 2 BR is a stretch in most cases and even 6 can be a stretch for the right circumstance. DVC is in the process of replacing the pullouts for better ones. OKW and VB Inn rooms have 2 queens so it's possible to get those type of accommodations, which should be better. If anyone is suggesting DVC totally change the whole set up to based on this issue, I think they are way off base not to mention destined for disappointment. There is NO way one will be able to make a studio with a full size pull out comfortable for a family with two older teens. Do I feel they should provide a good quality pull out, sure. But there's no way to make that full size pull out truly comfortable for two older male teens, just on size alone if nothing else. DVC NEVER promised that one could max out the occupancy and be comfortable in every situation, PERIOD. ASAMOF, I don't think there is any situation where one can max out the stated occupancy (4/4/8/12)and truly be comfortable.

I don't think I'm missing any point. DVC provided a studio with a queen and pull out full, that's what they promised. Now if the individual components are truly sub par, you have my vote to complain. Otherwise, you got what you paid for.

 

[goofy4tink]

We just got back from a week at BCV also. Since it was 'supposed' to be a girls' only trip, I booked a studio for my dd, 11, and myself. It's a big treat for her to sleep with me, so a studio was perfect. Then my dh asked if he could come for 4 days. How do you tell your dh no?? You don't. But, since he snores, he always takes the sofabed. He did on our first stay at BWV in August, again in our one-bedroom at BWV. So he figured it would be fine this time also. Well, after 4 nights on that sofa bed, his back is in spasm. I don't think it is entirely the fault of the sofa bed. I'm sure that when he got home he overdid around the house/yard and his back was on the 'edge' from the sleep sofa at BCV. We have decided to go with one-bedroom units in the future when the 3 of us go together. But, at 92 pds., dd is considered an adult, size wise. So, someone is getting that sofa bed. And it will most likely be dh, since he feels badly about his snoring.

Now, as to whether or not DVC intends for there to be 4 adults or 2 adults and 2 children in a studio....if you stay in a moderate you have two double beds that are for 4...no stipulation as to the 'age' of the sleepers. If they are going to say 'sleeps 4' then it should sleep 4 comfortably. Here's hoping they will be getting those new sofa beds in all the villas soon!!! I just can't justify getting a 2 bedroom unit for 3 people.

 

[twotoohappy]

I'll throw in my 2cents...

4 of us stayed at BCV and myself and my dd slept on the couch , no problem. I guess after a tiring day I could sleep anywhere. I'm just happy to stay at WDW.

As for the stain. Yuck Did you call the front desk/housekeeping to complain? If there's something unsanitary, or unsafe then I hope all members would report it so it could be taken care of. Otherwise the next DVC'er will have the same problem.

 

[Stephres]

The last time we stayed at BCV (May) I noticed a definite decline in the comfort of the mattresses. We had a one bedroom and put the kids on the sleeper. Our king bed was very hard and my back hurt every morning. A couple of nights when DH started to snore I bunked with the kids on the sleeper and it was very uncomfortable as well (although they never complained). I hope they are redoing all the mattresses!

 

[DVCLiz]

Yikes - didn't realize my response about needing a 2BR would lead to fightin' words!!!!! I just thought of my DD16's male friends, who are that age, and there is no way I could see any of them sharing a bed with each other, whether it's a sleeper or a regular. I do think the new sleeper sofas sound much more comfortable and, as always, I'm sorry someone had a bad experience, but I don't think it's unreasonable to assume that a family with two teen boys might not always be able to make a studio work, regardless of the stated capacity of the unit.

 

[Beca]

I really think it is unfair to tell others they need to get a 2 bedroom if they want their older children to sleep comfortably when that should be a basic amenity just like a bathtub.

Ooohh...don't even get me started on this one. A bathtub SHOULD be a guaranteed amenity. Too bad DVC doesn't agree with us on this one.



Beca

 

[sssteele]

I may forward this entire thread to him. He has a three bedroom home, with two children, our darling grandson (13), and our granddaughter (7). We sleep on an airbed. (Better than a sleep-sofa?) Of course we don't pay for the accomodations, but maybe he should consider an addition to his home to accomodate us, even if he can't yet afford it. This is "tongue-in-cheek", but I have always suspected that some posters attitudes smack of elitism. "If you can't afford appropriate accomodations, why did you purchase" seemes to be the unerlying message.