$99 HP Touchpad

[A Mickeyfan]

I got this today from HP!!!!!! It actually has my name and order number on it.. my order will be filled!!!! and if you read this, It doesn't sound to me as if they are making anymore as some news sites have been claiming HP stated... unless they mean not at the discounted price..



Dear Mr/Mrs XXXXXX XXXXXX,



Thank you for your interest in webOS and the HP TouchPad order XXXXXXXX

The response to our price reduction has been overwhelming – both in terms of volume and in the energy and enthusiasm it has generated in our customers.

It has taken us longer than anticipated to work through the high volume of orders that were received. We apologize for any uncertainty this caused, but we are now in a position to understand our ability to fulfill your order.

Your order will be fulfilled at the discounted price. As we sold out of our existing stock very quickly, we are in the process of re-allocating stock to SMB customers. We should receive this stock within 2 weeks, at which time your order will then ship with free ground shipping. You will receive a shipping notification with a tracking number once your order has shipped. We apologize that these timelines are longer than indicated on the website at time of purchase.

At the significantly reduced price, the HP TouchPad does not qualify for our standard 30 day return policy and is not returnable.

If you used a credit card for your purchase: Please check the expiration date of the card used for your TouchPad purchase. If it is set to expire within the next 2 weeks, you will need to contact HP immediately to update the expiration or provide a new card number. You can call 1-800-888-0292, opt 3 to speak to an SMB representative or you can send an email to TouchPadCancel@hp.com with the subject line “CREDIT CARD CALL-BACK.” Please provide the name on the order, the HP order number and a phone number where you can be reached, and a Customer Service Representative will call you back to update the credit card information. Also note that the credit card used for the purchase will be charged at the time of shipment.

If this delay is not acceptable and you wish to cancel your order: Please send an email to TouchPadCancel@hp.com with your instructions for cancellation within a week. Be sure to include your HP order number and the name and ship-to address on the order. Also please indicate clearly if this is the only order requiring cancellation or if you wish all orders in your name to be canceled. You will receive an automated cancel notification when your order cancellation request has been processed. Please be aware, however, that cancellations cannot be reversed, and our US SMB store has sold out of HP TouchPad and will not make any further available for sale.

We are pleased that we will be able to fulfill your order and look forward to you joining the exciting community of webOS!

Sincerely,
Your HP Small and Medium Business Team



I just checked my credit card..and they still have the incorrect pending charges on there. I guess they are going to correct it when they actually ship out my order.. I hope! I also checked order status.. and it is the same as yesterday, but I do remember what was told to me on the phone... do not go by that date until I get the actual notice that it was shipped out.. The dates they have are ship out date 9/4 & expected delivery date 9/7, and that is very unlikely... since 9/4 is the Sunday before Labor Day....

 

[lovintennessee]

I got this today from HP!!!!!! It actually has my name and order number on it.. my order will be filled!!!! and if you read this, It doesn't sound to me as if they are making anymore as some news sites have been claiming HP stated... unless they mean not at the discounted price..


Dear Mr/Mrs XXXXXX XXXXXX,



Thank you for your interest in webOS and the HP TouchPad order XXXXXXXX

The response to our price reduction has been overwhelming – both in terms of volume and in the energy and enthusiasm it has generated in our customers.

It has taken us longer than anticipated to work through the high volume of orders that were received. We apologize for any uncertainty this caused, but we are now in a position to understand our ability to fulfill your order.

Your order will be fulfilled at the discounted price. As we sold out of our existing stock very quickly, we are in the process of re-allocating stock to SMB customers. We should receive this stock within 2 weeks, at which time your order will then ship with free ground shipping. You will receive a shipping notification with a tracking number once your order has shipped. We apologize that these timelines are longer than indicated on the website at time of purchase.

At the significantly reduced price, the HP TouchPad does not qualify for our standard 30 day return policy and is not returnable.

If you used a credit card for your purchase: Please check the expiration date of the card used for your TouchPad purchase. If it is set to expire within the next 2 weeks, you will need to contact HP immediately to update the expiration or provide a new card number. You can call 1-800-888-0292, opt 3 to speak to an SMB representative or you can send an email to TouchPadCancel@hp.com with the subject line “CREDIT CARD CALL-BACK.” Please provide the name on the order, the HP order number and a phone number where you can be reached, and a Customer Service Representative will call you back to update the credit card information. Also note that the credit card used for the purchase will be charged at the time of shipment.

If this delay is not acceptable and you wish to cancel your order: Please send an email to TouchPadCancel@hp.com with your instructions for cancellation within a week. Be sure to include your HP order number and the name and ship-to address on the order. Also please indicate clearly if this is the only order requiring cancellation or if you wish all orders in your name to be canceled. You will receive an automated cancel notification when your order cancellation request has been processed. Please be aware, however, that cancellations cannot be reversed, and our US SMB store has sold out of HP TouchPad and will not make any further available for sale.

We are pleased that we will be able to fulfill your order and look forward to you joining the exciting community of webOS!

Sincerely,
Your HP Small and Medium Business Team



I just checked my credit card..and they still have the incorrect pending charges on there. I guess they are going to correct it when they actually ship out my order.. I hope! I also checked order status.. and it is the same as yesterday, but I do remember what was told to me on the phone... do not go by that date until I get the actual notice that it was shipped out.. The dates they have are ship out date 9/4 & expected delivery date 9/7, and that is very unlikely... since 9/4 is the Sunday before Labor Day....

That is fantastic!! I hope to get an email soon.

 

[Monte Cristo]

I got this today from HP!!!!!! It actually has my name and order number on it.. my order will be filled!!!! and if you read this, It doesn't sound to me as if they are making anymore as some news sites have been claiming HP stated... unless they mean not at the discounted price..



Dear Mr/Mrs XXXXXX XXXXXX,



Thank you for your interest in webOS and the HP TouchPad order XXXXXXXX

The response to our price reduction has been overwhelming – both in terms of volume and in the energy and enthusiasm it has generated in our customers.

It has taken us longer than anticipated to work through the high volume of orders that were received. We apologize for any uncertainty this caused, but we are now in a position to understand our ability to fulfill your order.

Your order will be fulfilled at the discounted price. As we sold out of our existing stock very quickly, we are in the process of re-allocating stock to SMB customers. We should receive this stock within 2 weeks, at which time your order will then ship with free ground shipping. You will receive a shipping notification with a tracking number once your order has shipped. We apologize that these timelines are longer than indicated on the website at time of purchase.

At the significantly reduced price, the HP TouchPad does not qualify for our standard 30 day return policy and is not returnable.

If you used a credit card for your purchase: Please check the expiration date of the card used for your TouchPad purchase. If it is set to expire within the next 2 weeks, you will need to contact HP immediately to update the expiration or provide a new card number. You can call 1-800-888-0292, opt 3 to speak to an SMB representative or you can send an email to TouchPadCancel@hp.com with the subject line “CREDIT CARD CALL-BACK.” Please provide the name on the order, the HP order number and a phone number where you can be reached, and a Customer Service Representative will call you back to update the credit card information. Also note that the credit card used for the purchase will be charged at the time of shipment.

If this delay is not acceptable and you wish to cancel your order: Please send an email to TouchPadCancel@hp.com with your instructions for cancellation within a week. Be sure to include your HP order number and the name and ship-to address on the order. Also please indicate clearly if this is the only order requiring cancellation or if you wish all orders in your name to be canceled. You will receive an automated cancel notification when your order cancellation request has been processed. Please be aware, however, that cancellations cannot be reversed, and our US SMB store has sold out of HP TouchPad and will not make any further available for sale.

We are pleased that we will be able to fulfill your order and look forward to you joining the exciting community of webOS!

Sincerely,
Your HP Small and Medium Business Team



I just checked my credit card..and they still have the incorrect pending charges on there. I guess they are going to correct it when they actually ship out my order.. I hope! I also checked order status.. and it is the same as yesterday, but I do remember what was told to me on the phone... do not go by that date until I get the actual notice that it was shipped out.. The dates they have are ship out date 9/4 & expected delivery date 9/7, and that is very unlikely... since 9/4 is the Sunday before Labor Day....

From what I have heard, the Small Business store will NOT get any more stock...the HOME office store WILL....your email came from Small business.

The HOME store and the SMALL BUSINESS store are 2 different entities.

 

[DawnS]

Received a call from our local HHGregg store this afternoon that they had
16G for $99 and and 32G for $149 available so I got one of each.

 

[A Mickeyfan]

From what I have heard, the Small Business store will NOT get any more stock...the HOME office store WILL....your email came from Small business.

The HOME store and the SMALL BUSINESS store are 2 different entities.

I know how to read, and I am aware that they are 2 different entities.. no need to "yell".. I am not so sure on the fact of the Home store getting more in to "sell" per say. I would imagine those that do come in will be going to the customers who signed up to be notified if indeed HP were able to get more. They aren't going to be "selling" them to new customers per-say.. This is directly from the Home Store site...if they have any left overs once that is all done, then maybe.. but not until they completed with their email alerts...at least that is the way I am reading this....

http://h20435.www2.hp.com/t5/The-Next-Bench-Blog/More-TouchPads-on-the-Way/ba-p/68749


Updated TouchPad Availability & Pricing…

Q: When is HP getting more HP TouchPads? One week, two weeks, a month?
A limited supply are coming and it will be a few weeks before they are available. As we know more about how, when, and where TouchPads will be available, we will communicate that here and through email to those who requested notification. We can tell you that HP’s Small and Medium Business team has sold out of HP TouchPads and will not have more inventory.

Q: Can you comment on whether HP had to manufacture more to meet the recent demand?
HP will be manufacturing a limited quantity of TouchPads with webOS during our fourth fiscal quarter 2011, which ends October 31.

Q: Will HP continue to make more TouchPads with webOS to meet the demand?
HP is discontinuing the development of webOS devices and is winding down device operations within our fourth fiscal quarter 2011.

Q: Will the notification/alert emails go out all at once so everyone has a fair shot?
All those who requested notification have been notified today that more are coming in the future, and will be notified again when more specifics are known.

Q: How does HP plan to address disappointed customers?
All those who requested notification have received a one-time exclusive offer along with their email as our thanks for their patience and loyalty throughout this situation.

Q: What about retailers? Some retailers won’t price match or drop their price to $99.
Each retailer will manage their own policy and process regarding pricing and price matching. Please contact the local retailer of your choice to see what their current position is.

Q: Please limit stock to 1 per person: some people are getting 20 and then selling them on craigslist and eBay for a major profit.
If more inventory is available in the future, there will be an order limit.

Q: What if you already own a TouchPad but want to get $99 pricing?
Please contact the retailer or the specific HP store where you originally purchased for their policy on this question.

Q: What about other regions, such as hp.ca, etc.?
At this time, other regions have limited to no inventory available. Please check with your chosen retailer or your local hp.com web site for more information.

Q: Any news on discounted TouchPad accessories or Pre2 or Veer phones or accessories?
Limited inventory remains on TouchPad and smartphone accessories. Please visit HP Home & Home Office or your chosen retailer for current availability as this situation is changing rapidly.

Information about Online Orders…

Q: What does ‘your order has been captured’ mean?
If you received this message when placing an order, it means the order itself was captured. Because of the fast pace of orders being received, that order may not have been fulfilled once processed. If it was not you should have received a cancelation notice.

Q: The website had issues, so I couldn’t place an order. Can I still order a TouchPad?
More information will be available in the next few days about whether HP’s Home & Home Office Store will have more units available in the future or not. HP’s Small and Medium Business team has sold out of HP TouchPads.

Q: Does my TouchPad order qualify for free shipping?
No other discounts or promotions can be applied to the TouchPad promotion. However, because a Free Shipping offer was on the website for a portion of the promotional period and some customers received Free Shipping as a result, we are waiving ground shipping charges for all customers who ordered the TouchPad after the reduced promotional pricing was announced on Saturday August 20. Ground shipping charges are being manually removed from all orders that had ground shipping. However, for those orders that have already shipped and invoiced, a credit will be applied for the standard ground freight charges and a revised invoice sent.

Regretfully, expedited shipping is not available on the TouchPad promotion orders. If you requested and were charged for expedited shipping, you will receive a credit for those charges. If your order has already shipped and invoiced, a credit will be applied and a revised invoice sent.

Q: Can I use an eCoupon or HP corporate discount to my TouchPad order?
No other discounts or promotions can be applied with the TouchPad promotion.

Q: What if your order status says approved but you haven’t received an email yet?
You should have received either an email confirming your order, or an email canceling your order if we were unable to fulfill it. If you received no follow-up emails after placing your order online, please contact us at www.hpdirect.com/shop/liveassistance

Q: Can I return my HP TouchPad?
No. Any HP TouchPad purchased at the price promotion of $99 and $149 is not eligible for a return.

If you are having technical difficulties with your product or it was damaged during deliver, please contact HP Technical Support at 1-800-474-6836.

Q: What is the process for withdrawing my cancel request?
Unfortunately, if you requested to have your TouchPad order canceled, it is already in process and cannot be stopped. We are not able to reprocess the order due to lack of TouchPad inventory.

More Information about Online Orders from HP’s Home & Home Office store…

Q: I placed my order online with HP’s Home & Home Office Store. How can I check the status of my order from HP?
For Home & Home Office customers you can check your order status here. Once you follow the steps to either enter order number and phone number or sign into the site, you will be shown your order status:

If it shows Shipped, then your order has already shipped.
If it shows Item being processed, then your order is in queue to be shipped and all shipments should be complete by Wednesday August 24, 2011.
If it shows Order Pending, then your order is in review and we ask you to please check your order status again the next business day.
For all other order statuses, please contact our call center at 1-888-476-3988.

Q: Why was my order canceled from HP Home & Home Office Store?
Because of the fast pace of order volume over the weekend, some customers placed orders which we were unable to fulfill. Those customers received cancelation emails informing them that we were unable to fulfill their order and that their credit would appear on their bank statements within 3-5 business days. If you have not received an email notification and are still uncertain, please visit www.hpdirect.com/shop/liveassistance for more details.

More Information about Online Orders from HP’s Small & Medium Business store…

Q: I ordered from the HP SMB Store during the promotion but the discounted price was not reflected in my cart/order confirmation page/invoice. Is HP honoring the discount price?
Yes, some of our SMB customers may have experienced a pricing error while purchasing on August 20th and 21st. We are in the process of ensuring every order is honored at the discounted price. Most orders are being manually updated to reflect accurate pricing, prior to invoicing being sent. However, for those orders that have already shipped and invoiced, a credit will be applied for the difference and a revised invoice sent.

Q: I placed my order online with HP’s SMB Store. How do I confirm that it was received?
For orders placed after 4am CT on Monday 22nd August, US SMB had already sold out of HP TouchPad. We are unable to fulfill these orders and they have been cancelled. If you saw a reserve hold for the amount of your order on your credit card, no actual charges have been made and this reserve hold will be released now that the order has been cancelled.

If you placed an order prior to 4am CT Monday, August 22, we are working through the large volume of orders, verifying payment details and seeking to source inventory for fulfillment. This process is taking longer than first anticipated. At this time, we cannot guarantee supply to all these orders but are working to supply as many orders as possible. If you saw a reserve hold for the amount of your order on your credit card and your order cannot be fulfilled, no actual charges have been made, and this reserve hold will be released if the order is cancelled.

You can check your order status here. If your order is not recognized, please check your order status again the next business day. When inventory has been allocated the status will change to “shipped.” Please note that planned ship and delivery dates on the order status page are not accurate for TouchPad orders. You can only be certain that we have identified a unit to fulfill your order once the order status shows a shipment tracking number.

Q: Why was my order canceled from HP Small & Medium Business Store?
If you placed an order for a HP TouchPad on Monday, August 22nd – Wednesday, August 24th this was after a Sold Out message was posted on our webstore. All of these orders are being cancelled. If you saw a reserve hold for the amount of your order on your credit card, no actual charges have been made and this reserve hold will be released as soon as the order is canceled.

There are several reasons that your order would have been canceled if you placed it on Saturday, August 20th or Sunday, August 21st, such as a duplicate order found or billing issues on the account. If you believe your order was canceled in error, please contact an HP Customer Service Representative at 1-866-625-0242 (Dial option #3) or via Email Customer Service option who will be happy to assist you. Please be aware that we are experiencing significant call volumes with extended wait times, so we ask for your patience.

 

[dodukes]

I know how to read, and I am aware that they are 2 different entities.. no need to "yell".. I am not so sure on the fact of the Home store getting more in to "sell" per say. I would imagine those that do come in will be going to the customers who signed up to be notified if indeed HP were able to get more. They aren't going to be "selling" them to new customers per-say.. This is directly from the Home Store site...if they have any left overs once that is all done, then maybe.. but not until they completed with their email alerts...at least that is the way I am reading this....

http://h20435.www2.hp.com/t5/The-Next-Bench-Blog/More-TouchPads-on-the-Way/ba-p/68749


Updated TouchPad Availability & Pricing…

Q: When is HP getting more HP TouchPads? One week, two weeks, a month?
A limited supply are coming and it will be a few weeks before they are available. As we know more about how, when, and where TouchPads will be available, we will communicate that here and through email to those who requested notification. We can tell you that HP’s Small and Medium Business team has sold out of HP TouchPads and will not have more inventory.

Q: Can you comment on whether HP had to manufacture more to meet the recent demand?
HP will be manufacturing a limited quantity of TouchPads with webOS during our fourth fiscal quarter 2011, which ends October 31.

Q: Will HP continue to make more TouchPads with webOS to meet the demand?
HP is discontinuing the development of webOS devices and is winding down device operations within our fourth fiscal quarter 2011.

Q: Will the notification/alert emails go out all at once so everyone has a fair shot?
All those who requested notification have been notified today that more are coming in the future, and will be notified again when more specifics are known.

Q: How does HP plan to address disappointed customers?
All those who requested notification have received a one-time exclusive offer along with their email as our thanks for their patience and loyalty throughout this situation.

Q: What about retailers? Some retailers won’t price match or drop their price to $99.
Each retailer will manage their own policy and process regarding pricing and price matching. Please contact the local retailer of your choice to see what their current position is.

Q: Please limit stock to 1 per person: some people are getting 20 and then selling them on craigslist and eBay for a major profit.
If more inventory is available in the future, there will be an order limit.

Q: What if you already own a TouchPad but want to get $99 pricing?
Please contact the retailer or the specific HP store where you originally purchased for their policy on this question.

Q: What about other regions, such as hp.ca, etc.?
At this time, other regions have limited to no inventory available. Please check with your chosen retailer or your local hp.com web site for more information.

Q: Any news on discounted TouchPad accessories or Pre2 or Veer phones or accessories?
Limited inventory remains on TouchPad and smartphone accessories. Please visit HP Home & Home Office or your chosen retailer for current availability as this situation is changing rapidly.

Information about Online Orders…

Q: What does ‘your order has been captured’ mean?
If you received this message when placing an order, it means the order itself was captured. Because of the fast pace of orders being received, that order may not have been fulfilled once processed. If it was not you should have received a cancelation notice.

Q: The website had issues, so I couldn’t place an order. Can I still order a TouchPad?
More information will be available in the next few days about whether HP’s Home & Home Office Store will have more units available in the future or not. HP’s Small and Medium Business team has sold out of HP TouchPads.

Q: Does my TouchPad order qualify for free shipping?
No other discounts or promotions can be applied to the TouchPad promotion. However, because a Free Shipping offer was on the website for a portion of the promotional period and some customers received Free Shipping as a result, we are waiving ground shipping charges for all customers who ordered the TouchPad after the reduced promotional pricing was announced on Saturday August 20. Ground shipping charges are being manually removed from all orders that had ground shipping. However, for those orders that have already shipped and invoiced, a credit will be applied for the standard ground freight charges and a revised invoice sent.

Regretfully, expedited shipping is not available on the TouchPad promotion orders. If you requested and were charged for expedited shipping, you will receive a credit for those charges. If your order has already shipped and invoiced, a credit will be applied and a revised invoice sent.

Q: Can I use an eCoupon or HP corporate discount to my TouchPad order?
No other discounts or promotions can be applied with the TouchPad promotion.

Q: What if your order status says approved but you haven’t received an email yet?
You should have received either an email confirming your order, or an email canceling your order if we were unable to fulfill it. If you received no follow-up emails after placing your order online, please contact us at www.hpdirect.com/shop/liveassistance

Q: Can I return my HP TouchPad?
No. Any HP TouchPad purchased at the price promotion of $99 and $149 is not eligible for a return.

If you are having technical difficulties with your product or it was damaged during deliver, please contact HP Technical Support at 1-800-474-6836.

Q: What is the process for withdrawing my cancel request?
Unfortunately, if you requested to have your TouchPad order canceled, it is already in process and cannot be stopped. We are not able to reprocess the order due to lack of TouchPad inventory.

More Information about Online Orders from HP’s Home & Home Office store…

Q: I placed my order online with HP’s Home & Home Office Store. How can I check the status of my order from HP?
For Home & Home Office customers you can check your order status here. Once you follow the steps to either enter order number and phone number or sign into the site, you will be shown your order status:

If it shows Shipped, then your order has already shipped.
If it shows Item being processed, then your order is in queue to be shipped and all shipments should be complete by Wednesday August 24, 2011.
If it shows Order Pending, then your order is in review and we ask you to please check your order status again the next business day.
For all other order statuses, please contact our call center at 1-888-476-3988.

Q: Why was my order canceled from HP Home & Home Office Store?
Because of the fast pace of order volume over the weekend, some customers placed orders which we were unable to fulfill. Those customers received cancelation emails informing them that we were unable to fulfill their order and that their credit would appear on their bank statements within 3-5 business days. If you have not received an email notification and are still uncertain, please visit www.hpdirect.com/shop/liveassistance for more details.

More Information about Online Orders from HP’s Small & Medium Business store…

Q: I ordered from the HP SMB Store during the promotion but the discounted price was not reflected in my cart/order confirmation page/invoice. Is HP honoring the discount price?
Yes, some of our SMB customers may have experienced a pricing error while purchasing on August 20th and 21st. We are in the process of ensuring every order is honored at the discounted price. Most orders are being manually updated to reflect accurate pricing, prior to invoicing being sent. However, for those orders that have already shipped and invoiced, a credit will be applied for the difference and a revised invoice sent.

Q: I placed my order online with HP’s SMB Store. How do I confirm that it was received?
For orders placed after 4am CT on Monday 22nd August, US SMB had already sold out of HP TouchPad. We are unable to fulfill these orders and they have been cancelled. If you saw a reserve hold for the amount of your order on your credit card, no actual charges have been made and this reserve hold will be released now that the order has been cancelled.

If you placed an order prior to 4am CT Monday, August 22, we are working through the large volume of orders, verifying payment details and seeking to source inventory for fulfillment. This process is taking longer than first anticipated. At this time, we cannot guarantee supply to all these orders but are working to supply as many orders as possible. If you saw a reserve hold for the amount of your order on your credit card and your order cannot be fulfilled, no actual charges have been made, and this reserve hold will be released if the order is cancelled.

You can check your order status here. If your order is not recognized, please check your order status again the next business day. When inventory has been allocated the status will change to “shipped.” Please note that planned ship and delivery dates on the order status page are not accurate for TouchPad orders. You can only be certain that we have identified a unit to fulfill your order once the order status shows a shipment tracking number.

Q: Why was my order canceled from HP Small & Medium Business Store?
If you placed an order for a HP TouchPad on Monday, August 22nd – Wednesday, August 24th this was after a Sold Out message was posted on our webstore. All of these orders are being cancelled. If you saw a reserve hold for the amount of your order on your credit card, no actual charges have been made and this reserve hold will be released as soon as the order is canceled.

There are several reasons that your order would have been canceled if you placed it on Saturday, August 20th or Sunday, August 21st, such as a duplicate order found or billing issues on the account. If you believe your order was canceled in error, please contact an HP Customer Service Representative at 1-866-625-0242 (Dial option #3) or via Email Customer Service option who will be happy to assist you. Please be aware that we are experiencing significant call volumes with extended wait times, so we ask for your patience.

as to the bolded part, when did they post this, was this the day the email with the 25% went out ??? I signed up for notify but did not receive anything about this?

 

[bonoriffic]

as to the bolded part, when did they post this, was this the day the email with the 25% went out ??? I signed up for notify but did not receive anything about this?

Yeah I signed up too and never got anything. I also didn't get the latest email with the cancel option, even though I have a valid order. I did notice they keep updating my expected delivery date even though the FAQ says to ignore that. (Then why update it?)

 

[espana94]

Yeah I signed up too and never got anything. I also didn't get the latest email with the cancel option, even though I have a valid order. I did notice they keep updating my expected delivery date even though the FAQ says to ignore that. (Then why update it?)

I'm pretty sure the right hand has no idea what the left hand is doing at HP regarding this TP snafu.

I would imagine at the end of the day someone at HP will take the fall for the huge mess that this whole thing became. You know when all is said and done, they are going to lose their shirts what with the free ground shipping, the additional production run and all the OT they are racking up in the call centers and the warehouses.

 

[bemily]

Hi Rochan..

Could you provide a link to the small business portal that has them? I am searching and I keep getting out of stock in home and home office, and cant find them in the small business portal section.

Thanks!

Use the Small Business portal instead of the default site and you will find them in stock. Expect the site to time out and have to restart again a lot. I wasn't prepared for that much in shipping, and was so relieved to get to the end I confirmed without searching for coupon codes.

 

[angwill]

Hi Rochan..

Could you provide a link to the small business portal that has them? I am searching and I keep getting out of stock in home and home office, and cant find them in the small business portal section.

Thanks!

I don't know what posting # Rochans message is from but the HP touchpads are long gone in home or business.

 

[granmanh603]

Still no email(I at first signed up for that early on in the process on Sunday, but no email. Then I got in an order late on the glitch... they sent cancel then an updated order confirmation that I was tracking successfully for a week with daily updates in delivery...last on Admin, 1 B/O whs IN ship date Aug 31 , then middle of Wed it would not update and got the vista message so and have not been able to find it since..called yesterday CSR asked name that was all and said 6 to 8 weeks Still can't track order and no email... This is worse that ONSALE but with probably the same result...no Touchpad..

 

[SUSIEQ]

Received a call from our local HHGregg store this afternoon that they had
16G for $99 and and 32G for $149 available so I got one of each.

Did you get on some kind of list for HHGregg to call you when they received a shipment? Thanks.

 

[Judique]

My 'pending' disappeared from my AMEX account and I was worried my deal was dead in the water.

Then I read the small print on the AMEX site and found out AMEX drops 'pending' transactions that don't process in 8 days, so, HP didn't drop it. My orders are still showing and live on the site, and I have received confirmations, but no cancellations.

Then, a few days ago I met a live in person HP rep and talked to him for a short time. He was pretty certain I would get my order.

He also told me that when HP released the tablets, they sold something like 25000 out of the 250,000 they expected to sell on release - that is my memory of what he said, so it may be off.

He got into a whole lot of technical stuff and explanations of the tablet which went completely over my head. Some of you would have loved to talk to him, I am sure. Anyway I came away feeling good about getting it and excited for it to arrive. Isn't that what a salesman is supposed to accomplish? <g>.

 

[sdchickie]

HHGregg near me had 5 of them this afternoon if any of you live in southern MD.

 

[VirataMama4]

HHGregg near me had 5 of them this afternoon if any of you live in southern MD.

Where in Southern MD and how much were they selling them for??

 

[DawnS]

Did you get on some kind of list for HHGregg to call you when they received a shipment? Thanks.

I know one of the manager's of the store, so when they came available she called me.

 

[Monte Cristo]

I know how to read, and I am aware that they are 2 different entities.. no need to "yell"..

Settle down, I wasn't yelling, I was pointing out the 2 different stores. I didn't appear you knew the current situation. Christ people are so sensitive.

IF I WERE YELLING THIS IS HOW I WOULD HAVE MADE MY WHOLE POST.

Carry on now.

 

[Judique]

Where is Southern MD and how much were they selling them for??

VirataMama,

The closest Sd Md store is in Waldorf at the corner of 5 and 228.

I don't know how much they are selling for. They were selling for $99 there when the deal first came out, but the store was out when I checked it.

And, there were a lot of local people there looking for the same deal. Let us know if you get one.

 

[sdchickie]

Where is Southern MD and how much were they selling them for??

They were all the 32G so they were selling for $149 and yes it was Waldorf. You have to ask the Manager because I don't think that the employees even knew that they had them.

 

[sdchickie]

this is my first post from my new Touchpad I figured since you guys on here were the ones that told me about it,it just seemed fitting to come here first! Thanks for all the great info that allowed me to get my new toy.