We are set to arrive on 11/16/2014 and I personalized our bands when I made the reservations back in September. I would check the website periodically and it would state that they were shipping soon and that I should hurry to customize them. I spoke to a Disney CM on 11/8 and they said the bands would be shipping that day but after looking in my mailbox yesterday I found that wasn't the case. After 2 phone calls to the CS people at Disney it was found that my bands had not been created, they were not able to give me an answer as to why.

I was then told that my bands would be waiting for me at the resort, which to me is unacceptable. The reason I chose to stay at a Disney resort in the first place was for the bands, I have been reading articles about them since their inception and thought they were so cool and could not wait. Now I find out that my bands will be waiting for me at the resort. This has really upset me a lot, I had plans for decorating the bands and making them glow in the dark and now this is gone. I am sure for some that the bands are not a big deal but this truly was a big deal to me. In the end I was told that they were going to expedite them to me before we leave on Sunday, but it isn't a for sure thing. >