CaliforniaGirl09
DIS Veteran
- Joined
- Dec 4, 2009
- Messages
- 4,064
I totally agree (and I can't do math either, LOL). That is pretty stunning on the pure profit, but I think it is so short-sighted on their part. It make work for them in the short run, but I don't think it will in the long run. Even people who can afford premium products want to feel as if they are getting good value for their money. ABD is different from other Disney products--unlike the cruises and parks, I don't think they can afford to lose loyal customers. These trips aren't going out full, it's not like there are thousands of people ready to take our places.Californiagirl, I concur 100%. My husband did the math for me (I can't do math!). Our ABD for a 7 day cruise, of which there were 4 actual days that we had "adventures" was $2100 and change per person. The literature we got/read promised no more than 40 people per tour. So, adding another 5 people translates to the tidy sum of $10,000 in ABD's coffers for ONE trip. On your add-on, 9 additional people x $3349 = $30,141 for essentially zero additional overhead.
That's a LOT of money.
I don't mind paying for a premium product. But, this was not it.
There are plenty of folks out there who insist that "Disney can do no wrong!" I'd like to see how those people feel getting stuck in a 30 minute bathroom line at the Hermitage or losing 40 minutes of a 5 hour port day at a photo stop. That is a lot of time when you have limited hours in port.
Geez, why not just add another ABD on the cruise and make both experiences exclusive and wonderful?
I think this being the first batch of Baltic add-ons might have something to do with it. You can bet that if we do another ABD, I'll make sure we are in the sophomore group, at least.
I could not imagine the add on with 49 people PLUS the guides....I did the second 7 night Baltic add on (June 13 sailing)....we had 42 people plus our 2 guides. It should have been 44 people but 2 people were unable to leave the US due to passport issues (not valid for 6 months). I think our group was a good size (my two previous ABD's were land based and smaller (26 & 22). Our group had a mix of adults and kids. I never really noticed the size of our group except at meals. Never really saw an issue with bathroom breaks but I think because ours were usually at meal times, people were able to space out the times so it wasn't a long wait...I think the only time it was an issue was when we went to the restaurant in St. Petersburg after Peterhoff Palace and the Hydrafoil (sp?) boat ride...but when I saw 2 stalls and a long line I just waited until partway through our meal (I always carry Purell to clean my hands before eating) and there were only 2 people in line...I think Dusty and James did a great job with our group and I'm sorry that you had such a large group that it impacted your experience. I would definitely let ABD know your concerns.
Thanks so much! So glad that you had a better experience and weren't as impacted by the large group. It was certainly NOT what I signed up for. Believe me, they will definitely be hearing from me. I also received a survey, LOL. Boy did they mail it to the wrong person
