DH and I are Charter Members (Since Day 1)...I metioned this to him and he emailed Chase last night to see what would happen.
This was the response we received this morning:
As your credit card company, we value your business. I
appreciate this opportunity to respond to your recent
inquiry concerning your Disney Rewards® Visa® account.
Thank you for taking the time to tell us of your concerns
regarding your eligibility in the Disney Rewards premium
offers. We do try to match the current offers within the
first three months of the time the account opens. The
sign up bonus offer is for new customers only.
As a gesture of our commitment to you as our customer I
have added an additional $100 Disney Dream Reward Dollars
to the account. You will see these on the next billing
statement.
It was a pleasure to assist you and have a magical day.
If you have any further questions, please reply using the
Secure Message Center.
Thank you,
The $100 is already in our account!
