pigletto
DIS Legend
- Joined
- Oct 27, 2007
- Messages
- 14,405
We felt the same way about US/IOA. In general there were a lot of great things about US. We LOVED the HRH - great place to stay - the room was big, the theming was fun, the pool was fantastic - kids watched HP in the pool while we sat at the restaurant/bar right next to it, breakfast was good. And the express pass is the best thing EVER! City Walk is great - different vibe from DTD but fun, great places to eat, etc. As for the parks themselves, IOA was better themed, and WWOHP was amazing....they truly outdid themselves and we loved every inch of it. But the rest of it was just ok. The big roller coasters are fun, but you can find those almost anywhere, many of the shows were just not our taste (but I suppose if you are into those characters/themes you would enjoy them), and I just wasn't blown away by anything other than WWOHP.
The real difference though is the attention to detail and the catering to guests. At one point my youngest DS wanted a churro. It was hot, we were tired, but there was a churro stand so we got in line. When I got up to the front, I could see in the churro holder thing (you know those heated things they have pretzels or curros in) that there were two left, and I thought I'm glad they still have one because I'm done after this. So I ask the girl for a churro. She looks at the holder thing and says I don't have any left but you can walk down around and over there (to a place significantly farther away from where we were) and see if they have any. I was likebecause I could see two sitting on the bottom rack. Did I mention it was 100 degrees and I was done? So I said, can I have that one. And she said, "That's in the back and I don't feel like moving the rack." Well, let's just say that that was the wrong thing to say to me. DW held me back (I'm usually very easy going), and suggested to the girl she should really consider doing whatever she needed to do to get that churro for me. She did, begrudgingly and I was like that's it, we're going back to Disney.
That kind of attitude just really soured things for me. I know it was isolated, but in general there was not that magical feeling you get at Disney.
Would I go back? Yes, I would, but I think I would stay for one night instead of two (and I would do that only for the express pass) and not expect too much. And I would wait until the HP expansion is finished.
Discovery Cove is on my list too - I think I would make a point of doing that before heading back to US.
Oh please tell me it wasn't the churro stand in front of the Twister/Rip Ride Rocket area

I had the WORST customer service ever there (well with the exception of the Orlando Walmart but that's a whole different story.)
The two kids behind the counter gabbed and chatted and ignored me forever, then I made my order and they resumed their conversation about drinking and didn't move to get anything. Until my husband walked up behind me and said "What could possibly be taking this long? It's a CHURRO and a WATER".
They rolled their sassy little eyes, but finally got it. I think I stood there ten minutes and I was the only one in line!