I'm replying late because I haven't gotten a chance to check the boards lately. But I felt I still had to reply even after the OP's update. Sorry it's long but this topic really hits home with me. I mean the topic about whether calling Child Services or not. I may or may not get flamed but I felt that I need to share our story with you so that others can learn from our own experience.
Someone said, they wouldn't mind if Child Services actually went to visit them...well I have to ask you, would you still not mind, if you get visited at midnight by a Child Services Social Worker who's pounding on your door, even if there's a doorbell? Would you still not mind the Child Services visit even if you know that there was a threat at that point in time, that your child could get taken away from you?
This is what happened to us a year ago because some sales agent of a set of model homes in my area, that we visited at random, AND whom we've never met before in our lives, and we had only spoken with for about 5 minutes, called Child Services on us. On the Child Services report that was shown to us, the Social worker said that there was a 2-year-old girl who could possibly be abused because of evidence of bruises all over her arms.
Those so-called bruises are actually her rashes from her eczema, which we have been battling with since she was 3 months old!
Let me tell you - DH and I are both shocked and horrified when the Social worker had paid us a visit at this ungodly hour! We had to carry our daughter, who was already blissfully sleeping, to show to the Social worker so that he could inspect the so-called bruises. It was just a good thing that she didn't wake up during the inspection, because, imagine what kind of reaction she would have had if she suddenly sees a stranger all over her when she wakes up!
We also have a 5-year-old son, and the Social worker, initially wanted to wake him up so he could interview him. But I guess, we may have showed enough evidence to the Social worker that my daughter was really suffering from eczema, rather than having abusive parents, so he changed his mind about interviewing my son.
The Social Worker was with us for about an hour. And when he was gone, that was the time that the emotional trauma hit me. I was crying and crying. I couldn't bear the thought that someone, whom we've never met before and do not even know us, could actually accuse us of abusing our child whom we love so dearly!
And even after the Social Worker left, we were really not in the clear yet, because the Social Worker still had more verification to do, which is to call my daughter's doctor who was treating her eczema. And of course, since the Social Worker himself is very busy with other cases, he couldn't really clear our case right away. So until about 2 days when we finally got the official word that our case was clear, my own house didn't feel safe to me, because I was scared to death that the Social Worker might come back, and STILL take away my kids from me.
We wanted to sue the Sales Agents that reported on us. We didn't really know what we could sue them for, but DH and I felt that we were judged so unfairly, and we had to take a few days off from work so we could settle this matter. We only talked to those agents for a few minutes, and never did they ask us about why there were bruises on my daughter's arms. And we didn't do anything physically harmful to my children in front of them either (and we never hurt them either even when nobody's around!). They simply assumed and passed irresponsible judgement within those 5 minutes of conversation.
I talked to the School Director from my son's school, and he suggested against suing them. The School Director said that the courts will most likely side with the Sales Agents because they're protected by the Good Samaritan law. (By the way, the Sales Agents admitted that they made the phone call after we talked to them the next day after the Social Worker visit). Also, the School Director said that the judge will probably say that the bottom line is the child is safe, and that the Sales Agents were only after the good welfare of the child.
After hearing this from the School Director, I learned to let go. I used to think that the system is really really fair, but now that it worked against us, I felt helpless. There was a Good Samaritan Law to protect those that report potential abuse, but there's nothing to protect those that have been wrongly accused.
So now, all I can do is tell people about our experience so that others may learn from it. And the only thing I can say is, if you really want to report others that you suspect is abusive, please think twice (and many many times) and make very good judgement. Appearances can be deceiving. It's true that no parent would ever admit to abusing their child, but then, you yourself should make a good judgement call because you can potentially cause trauma. This happened to us a year ago, but there are times that I still feel emotional about it.
By the way, I didn't mention how our home address was "traced" by the Social worker. We never signed in with any information at the Model home. As we left the parking lot of the model homes, we remembered seeing one Sales Agent follow us out. And we realized that she was actually taking down the license plate on our car so that they could have a way to identify us.