Why does dvc literature only come in spouses name?

[aurorafan]

Good guess, but I'd say no. I'm a SAHM, DH is the only name on the loan, but everything comes addressed to me.

And after reading Dean's comment, I remember our guide telling me that I would be listed as the primary contact since I clearly knew more about DVC then DH did

Huh, I'm sure I told her I'd be the primary contact--maybe it got turned around somewhere during the processing of the paperwork

It's not a big enough deal to worry about, but it does irk me sometimes

 

[Halle]

I'm just happy to get any DVC info, doesn't matter who it's addressed to as long as we get that Disney magic.

 

[Buckeye Fan]

Found this on dvcmember.com. Sounds as if it's as simple as whose name went on the deed first. It's funny, because as I looked at our 3 contracts, for two, I'm the principal and the last, DH is. I guess 2 out of 3 isn't too bad, huh???

What are the different Member Types and what are their rights and privileges?
Definitions:
A "Purchaser" or "Additional Purchaser" is a person that is named on the deed of the Ownership Interest. Purchasers are also referred to as Club Members. The Primary Purchaser is the first person named on the deed. While a reservation confirmation is normally mailed to the Primary Purchaser, any Club Member may request to receive the reservation confirmation instead of the Primary Purchaser. Additionally, all financial information pertaining to the ownership interest, including Annual Dues Statements and Form 1098 (reporting mortgage interest), will be mailed to the Primary Purchaser. To designate a different Primary Purchaser to receive the financial information mailings, a request must be submitted in writing to Membership Administration and must be signed by all Purchasers. All Purchasers have equal ownership rights and all Purchasers receive Member Cards.

 

[Diznygrl]

I guess there's no way to tell for sure WHO the DVC stuff will be sent to...my mom made sure that HER name was the primary because she was the one who wanted DVC in the first place. My dad doesn't really care and is just "along for the ride" and has no hand in doing anything DVC related. But guess whose name is on everything Disney sends? I figured it was just one of those things, still living in a male dominated society and all.

I think it really ticks my mom off, since she's the one who loves WDW and my dad could take it or leave it. I wonder if she'll call Disney someday and straighten them out.

 

[Claire L]

All the Disney Files mags, vacation planner and other promotional material comes to both us seperately! If it is vacation confirmations they come to me as I do all the bookings.

Claire

 

[Tiger926]

Found this on dvcmember.com. Sounds as if it's as simple as whose name went on the deed first. It's funny, because as I looked at our 3 contracts, for two, I'm the principal and the last, DH is. I guess 2 out of 3 isn't too bad, huh???

What are the different Member Types and what are their rights and privileges?
Definitions:
A "Purchaser" or "Additional Purchaser" is a person that is named on the deed of the Ownership Interest. Purchasers are also referred to as Club Members. The Primary Purchaser is the first person named on the deed. While a reservation confirmation is normally mailed to the Primary Purchaser, any Club Member may request to receive the reservation confirmation instead of the Primary Purchaser. Additionally, all financial information pertaining to the ownership interest, including Annual Dues Statements and Form 1098 (reporting mortgage interest), will be mailed to the Primary Purchaser. To designate a different Primary Purchaser to receive the financial information mailings, a request must be submitted in writing to Membership Administration and must be signed by all Purchasers. All Purchasers have equal ownership rights and all Purchasers receive Member Cards.

Thanks for finding this - it's interesting. Our guide never asked us who the primary purchaser is, so, as usual with most things, my hubby was put as the primary purchaser. I do remember my hubby making note that I was the primary contact person because I do most of our vacation stuff, although, my hubby does a ton as well.

Want to know the funny thing about it? I make more money (a good amount more) than my hubby, so, if they are basing it on old-fashioned ideas of the man in charge of the money, blah, blah, blah, that's not the way it works over here. We have joint accounts on everything, but I do make more money than my hubby does.

Tiger

 

[Boardwalk Tigger]

I am the OP and I am going to call DVC and complain and attempt tp change it although it sounds futile to do so. I am thinking of adding on and I am going to tell them that the literature must come to me if they want a sale. We were never even asked who the primary contact would be although it was quite clear that DH has no knowlwdge of DVC or Disney and his only function was the contract...grrrrrrrrr

Really there is no reason why they can't have both names on the lirerature. Not very smart when they are soliciting new sales.

 

[DeeCee735]

DH and I only joint owners of DVC property yet all the correspondence comes in his name only. I get so annoyed about it and am going to call DVC but thought I would find out if this is true for others as well. The most annoying thing is DH pays no attention to Disney things and nevr looks at DVc correspondence. We only bought because I pushed to and he finally relented after cramped quarters at the BC concierge.
So is Disney trying to save on the cost of ink?

This drives me crazy too! I'm the one that did all the legwork from the very beginning. My DH is NOT a planner at all, I made the tour reservations, I worked the numbers, I looked into our budget to see if it was afforable - I put up most of the money (while we pool our money - this really was mine ), I called with all the questions and was the go to person for our guide when she called back, etc. etc, etc. I book all of the trips and I'm the expert on points usage, how to get the most for our points. I also took the lead on the add-ons and he is just as happy that I did, as I said he's not a planner, but is definitely as much into WDW/DVC as I am - he just prefers to leave the planning to me, he won't get on a plane, so I travel to WDW more - once a year driving with him and the kids, twice a year for shorter trips with a friend or cousin via plane.

Everytime we get something in the mail - it's addressed to him! Both of our names are on the contracts, both of our names are on the checking account in which the funds were drawn to pay for DVC, I signed them myself - yet it all comes addressed to him - another example of a "man's world" I suppose!

I know we can't sell it without the consent of the other, but it still makes me feel......non-existent? For want of a better term.

I attended a sales presentation there with my girlfriend year before last, when she joined me on a 3 night trip. She was very interested. The CM told her that she could give her all the information, but nothing could be signed without her husband knowing about it, and without his approval!!!! Had to be okayed by him since she is a married woman and the loan (she was looking at financing) would affect their finances jointly! I couldn't believe that! So if I want to call and buy points in my name I couldn't do it without my DH because I'm married?? Does that sound right?

Anyway - it's not really a great big deal - we have what we have together, but the principal of the matter is what bothers me

 

[donaldbuzz&minnie]

I read this thread with interest because this was exactly what I was complaining about a couple of years ago. (Mostly, but not fully, resolved in my case after wasting a lot of my time on the phone.) Someone, somewhere is still taking it upon themselves (at least once in awhile) to change a name-order preferred and established by the DVC owners themselves to reflect a very old-fashioned way of looking at the world. (In our case I'm sure that all the paperwork went in with my name first, and came out with my husband as prime.)

This seems to me to be such an intrusive thing for Disney to do, and a very easy thing for them to correct - why risk irritating owners every time a piece of mail comes over such a small administrative fix?? How hard can it be to tell the salespeople to ask the owners who should be primary, and the clerical staff to type all information in exactly as provided?

 

[DeeCee735]

We were never asked about a primary. My husband would have automatically said me since I'm the planner and the one obsessed with our DVC. He'd gladly put me as the primary, I'm very irritated that DVC doesn't think enough to ask, and just assumes it should be the man - give me a break it's not 1955!

 

[Boardwalk Tigger]

We should pick a couple of days and all call about this. It surely would get their attention.

 

[donaldbuzz&minnie]

I'm with you, Boardwalk Tigger. Pick a day and I'm on it. If you'd prefer to send a letter to Jim Lewis, I'd be happy to add my signature.

I was thinking about this today and wondering why it is that discrimination against women is often perceived as less offensive than discrimination against other groups. If someone in the Disney organization were taking it upon themselves to make sure that the white member of an interacial couple was always listed as prime, despite the couple's written preference, Disney would fix that in a heartbeat. But when it's just women? Not that big a deal.

 

[5 for WDW]

I'm with you, Boardwalk Tigger. Pick a day and I'm on it. If you'd prefer to send a letter to Jim Lewis, I'd be happy to add my signature.

I was thinking about this today and wondering why it is that discrimination against women is often perceived as less offensive than discrimination against other groups. If someone in the Disney organization were taking it upon themselves to make sure that the white member of an interacial couple was always listed as prime, despite the couple's written preference, Disney would fix that in a heartbeat. But when it's just women? Not that big a deal.

If it makes you feel a little better, all DVC information comes addressed to me. I am a woman. Nothing has ever come addressed to my husband.

I am the primary purchaser on the account.

 

[Boardwalk Tigger]

Well we weren't even asked who the primary contact should be so they presumed it to be the man ( big mistake) Maybe we could start calling on Wednesday. That would give other people time to get on board if they would like to.

I think a letter would be in order in the near future!

 

[donaldbuzz&minnie]

If it makes you feel a little better, all DVC information comes addressed to me. I am a woman. Nothing has ever come addressed to my husband.

I am the primary purchaser on the account.

Sorry - I didn't want to give anyone the impression that Disney has a consistently enforced policy - in fact I think that's the problem. Probably because people have complained in the past, I'm now seeing in this thread that at least some guides are asking who is to be prime and then the paperwork goes through as requested. I'm glad that yours did. That's the way the system should work. Soliciting and honoring the members' wishes in this matter is important. It hurts absolutely no one, but ignoring those wishes can be really irritating to some.

My problem with Disney is that sometimes all of the paperwork can go in with the wife's name as prime, and then it is changed by someone at Disney. That person may be a clerical worker with a personal bias, but it does happen often enough to be of concern, and Disney should be taking this seriously.

If this were just a coincidence there would be as many instances of male primes being changed to female, but that doesn't seem to be happening. Once it does happen, though, and a member complains, fixing the problem doesn't seem to be much of a priority - more like they are doing you a big favor rather than correcting something that shouldn't have occurred.

Maybe someone will help you and correct the name-order, or maybe someone will spend a lot of time telling you that you must have sent the paperwork (sitting right in front of you) in wrong before finally admitting to the mistake and grudgingly (mostly) correcting it. (Now our mail is correct, but I am the only one who has ever set up an online account with Member Services and somehow my user name and password is now associated with my husband's name. I've quit fighting, since I've got only so much energy for this, but dang! )

I have noted several issues with Disney's computer system over the years (which seems to be designed with a glitch that makes correcting lots of kinds of mistakes difficult) so I am prepared to believe that is part of the problem. But since the computer system isn't always user-friendly, doesn't it make sense to ensure that the guides and clerical staff know what they are expected to do on the front end so no one has to waste time correcting the uncorrectable?

 

[disneymom8589]

All DVC correspondence comes to me because DH put me as the primary (not sure why other than I'm probably the bigger Disney freak! ) It definitely doesn't have to do with who makes more money, because DH makes considerably more than I do.

 

[wdwmike59]

My husband gets annoyed because everything comes in my name! I'm not sure why that is.

You're not sure why he gets annoyed or not sure why it's in your name only?

 

[MatterhornMiss]

I guess that's one good thing about being single--everything is mine, mine, mine! (this board needs an evil laugh smiley)

 

[auntsue]

Count me in among those who are annoyed that despite doing all the planning, booking, etc., all the correspondence goes to DH, though I do think the last few ressies have come in my name, but none of the mail directly from DVC. How hard could it be to just put both names on the envelope?

Also, in 1999, we were not asked who should be listed as primary.

 

[pnyltwk]

The way that the primary account holder was explained to us by our DVC Guide was that person would have final say in the event there was a dispute involving the use of the DVC membership. In case of divorce the Primary Account holder would retain majority ownership. If I remember correctly.