I didn't see anyone else mention our guide, Scot MacDonald. He has been GREAT!! Our original guide is no longer with the company and we were assigned to Scot. He has answered questions for me and I have gotten info from him for people that I know interested in DVC. He has been very responsive to my questions and concerns(like SAB being refurbished while we are there this Dec.) He called back as soon as he could get any information.
We can't wait to meet him while we are there over Christmas this year!