Morning chicas!
Donna & Lyzziesmom - Thanks so much for the wonderful breakfast!! I love some fresh fruit in the morning.
Well, I am having TV troubles at home again. I think I mentioned to everyone a couple months ago about a new TV we bought.
We purchased it back in June from QVC. Got it hooked up and it worked for less than 2 months and then it just quit working completely. Called the manufacturer and I had to send it back. I had to pay shipping - which was right about $40. Then, they were going to ship me a new one.
Well, last Friday, I received the new TV. I hooked it up Friday night. Well, Saturday morning, we turned it on and about 5 minutes later, the speakers started making a very loud static noise. So, I called customer service. They told me to unplug it and leave it unplugged for 30 minutes - this was supposed to "reset" it. Well, we were leaving for the football game, so we just left it unplugged all weekend.
We come back home Sunday, and turn it on. It works fine for about half an hour, and then the static comes back. So, I call customer service again. So this guy says let's walk through hooking it up again. Maybe the wires are messed up. So, we walk through set up again. It works for the rest of the night.
Come home last night and DW is in the bedroom where the TV is and she is watching TV while walking on the treadmill. Starts doing the same thing.
So, once again, I call Customer Service. I ask to speak to a supervisor. I tell her that I want a new TV, and I DO NOT want to have to spend another $40 to ship this one back. She says they won't do that. I have to ship it back before they will send me a new one. I say that is NOT acceptable. I ask to speak to her manager. Her manager is not in - I have to call today between 8 - 5.
Then I told her that I will file a complaint with QVC over poor quality and poor customer service AND I will file a complaint with the Better Business Bureau. Plus, I will give the product negative reviews on epinions.com and any other internet site that reviews electronics.
There.
Thank you for letting me vent my frustrations.
Now............on with our beautiful day.
