Wheelchair and Buses?

Mike Bartenhagen

Mouseketeer
Joined
Jun 2, 2000
Messages
479
We have been to WDW many times but usually during times when the crowds are light. We are going to be in WDW this year during the Thanksgiving holiday so I don't think we will see the light crowds we are use to.

My son is 10 and uses a wheelchair for safety and endurance. He can walk but functions at about a 12 month level in terms of cognition and also has multiple seizures daily so when out and about we use a wheelchair. On our past trips getting the wheelchair on the bus has never been a problem as there were never buses that were full and rarely was there lines at the bus stops (we always stay at Saratoga). What happens at the bustops when there is a long line (regular line) and no line for wheelchairs? We will be a group of 12 (my sisters family and our parents). Do 2 of us, Broc and my wife or I, go in the wheelchair line and everyone else goes in the regular line? Should we just fold up the chair and carry it on? It folds up like an umbrella stroller but it is still a bit bulky.

Maybe they run more buses when there are more people so this won't be a problem?

Mike
 
I can see all of it happening depending on the time of the day and so forth.

I wish there was one set way, but with recent reports here on this board it just doesn't seem like there's one way only.

I could see some issues with 12 people boarding together in the so-called handicap line for the buses. There are no real rules/regulations about it for buses, but that might get others disturbed waiting in line, who are not so understanding about it. In the park for rides and such, a GAC pass allows up to 6 people to be accomodated, but this does not apply to the buses.

I feel if you want to be fair about it, I have two suggestions. Everyone stand in the regular bus line. When it seems your party of 12 will be able to get on the bus then make your move to the handicap area for the bus boarding. The problem with this is when you try to go over to the handicap area of the bus at the appropriate time from the regular line there may be others with wheelchairs and scooters waiting there already. I really don't like this idea, but it's an option. Sometimes, this won't be a problem; because, there won't be others waiting in the handicap area to board the bus. Another way would be to have an abled bodied person in your party to wait in the handicap area; until, all of you reach the time to board. That person in essence is saving a spot for your child. You could do other variations on this, as well.

The second option which I like better would be to get right into the handicap line for bus boarding and go even if others in your party don't make the same bus. Then, you wait at the other end at the park to regather your group. This works the same in reverse if you can't board in the handicap line (others are ahead of you), but the rest of your group can get on the bus; then, they can wait when they reach the park. When coming back from the park I would say anything goes; unless, you have plans where everyone will meet together someone else for a meal or whatever.

There may be times where you hit it just right and there will be no issues. If you stick to non-peak times you might be all right.

You may find yourself not going together all the time, either. It can be hard to keep a group of 12 together all the time. Your son may require a nap back at the resort while the others may want to stay in the park and continue. If there are older people in your group they may require a nap and your son may want to continue on in the park. You just may not be together all the time. Sometimes, it's tough for everyone to agree on what time to leave for the park in the morning when you start your day and so you won't have a group of 12.

Most bigger groups tend to meet for part of the day like with meals, but usually, separate for other reasons like going on thrill rides or whatever your son may not be able to do. For many reasons your group may be smaller and hence, present less of an issue.

You will have to go with the flow. Hopefully, based on the conditions at the moment, you will know which way may work out better for your situation.

I think you may have to realize that it will take two buses at times with your group, not one. I would say Thanksgiving week is still less crowded than Christmas week; so, it could be worse. Hope it all works out well for you.
 
Their posted signs at resort bus stops only six people are allowed trough the back door. That guest in wheel chair and five others. So six of you will board through the back door and the rest will wait in regular line. If their no one at the stop then the driver could make an exception. Not all drivers enforce it like they should do to the process they have to go through if they get guest that don't want to follow the rules. If their a line at the stop or bus pulls up full and can take you just be prepared for the other guest might have to take another bus.
 
We have been to WDW many times but usually during times when the crowds are light. We are going to be in WDW this year during the Thanksgiving holiday so I don't think we will see the light crowds we are use to.

My son is 10 and uses a wheelchair for safety and endurance. He can walk but functions at about a 12 month level in terms of cognition and also has multiple seizures daily so when out and about we use a wheelchair. On our past trips getting the wheelchair on the bus has never been a problem as there were never buses that were full and rarely was there lines at the bus stops (we always stay at Saratoga). What happens at the bustops when there is a long line (regular line) and no line for wheelchairs?
We are here now (staying at OKW) and they have changed the bus stops at the parks (again).
There are no posted instructions at the parks, but at the resorts, there are signs that say a guest in a wheelchair plus up to 5 additional guests.
http://photopost.wdwinfo.com/member-galleries/p64648-bus-stop-sign-at-okw.html
P1020106.jpg

At most parks, there is no actual wheelchair line, but as the line snakes around, there is a wheelchair gate at the last turn before getting to the front of the bus.
The lines are set up so that guests with wheelchairs and ECVs get into the regular line. When they reach that gate, the guest with a wheelchair/ECV plus no more than 5 other members of their party go thru the gate and will be boarded before the rest of the people in line.
Some parks have a space next the the gate between bus stops, so it would be possible to go directly to the area the gate leads to. I have seen the driver not load people who bypassed going into the line, especially when it was busy. just the other night, leaving MK, a woman using an ECV was left behind to catch the next bus because she did that. There were more people in line at the time than would fit on the first bus.
We will be a group of 12 (my sisters family and our parents). Do 2 of us, Broc and my wife or I, go in the wheelchair line and everyone else goes in the regular line?
Expect that your whole group may not always get onto the same bus if you have a group or 12. If you are all waiting in the line together as I described before, then your whole group will be on the same bus (more people will fit on one bus than will fit in the area of the line from the door of the bus back to the turn where the wheelchair gate is).
If you bypass going into the line in some way, the only people you can guarantee will be on the same bus with the wheelchair are the up to 5 waiting with the wheelchair.

Just plan who will be boarding with the wheelchair - make sure you have enough to handle your son plus equipment, but no more than 6 total (including him).
Should we just fold up the chair and carry it on? It folds up like an umbrella stroller but it is still a bit bulky.
You have some choices.
1) You could load the chair thru the back door with your son in it, then have it tied down and have him stay in it for the ride.

2) You could load the chair thru the back door with your son in it, then have it tied down and have him transfer to a bus seat.

3) You could load the chair thru the back door (folded or unfolded) without your son, have him go up the ramp, then hold the folded chair.

4) Load thru the front door like everyone else with the chair folded like a stroller.

I believe you posted someplace else that you have a larger Convaid Cruiser.
If that is the case, I would only do #1 or 2 if you have the transport option for that chair. Tying it down without the transport option is not safe to ride in and could bend the frame of the chair.
When the buses are full, my DH and I always stand by DD's wheelchair - if it's standing room only, someone will be standing there and we would rather have it be one of us.

#3 is a good option because loading from the back would give him a guaranteed place to sit.
The folded chair will be faster to load and unload, plus you don't have the issue of all the wheelchair spots already filled when you get onto the bus. It would be no larger and bulkier than many of the regular strollers - many of the huge strollers (even single strollers) folded are as big or bigger than my DD's narrow adult size wheelchair with her in it!

#4 would pretty much guarantee that your whole party would get on, but you may all have to stand.
Maybe they run more buses when there are more people so this won't be a problem?

Mike
They do run more buses, but the busy times are very busy, so more buses do not totally cover the amount of people. I would still expect to sometimes run into full buses and sometimes have to break your party up and/or stand, especially since SSR has many bus stops.
Plan to meet up later at the park or back at your resort.

At the resort, I would have a few people wait with the wheelchair where the driver will be able to see you. I would have the rest of your party wait in the line and if you are not loaded first, they can tell the driver when they get to the front that there is a wheelchair to load.
 

Thank you all so much for the detailed replies....I really do appreciate the time you have taken to write them.

Sue, we did have the Cruiser but now have the EZ Rider which is a bit bigger. It is the same chair that we had at WDW in 2010 and now that you mention it I don't think it has the tie down option on it yet I know on a few occasions we did leave him in the chair and have it strapped down. Maybe that wasn't a good idea?
 
Thank you all so much for the detailed replies....I really do appreciate the time you have taken to write them.

Sue, we did have the Cruiser but now have the EZ Rider which is a bit bigger. It is the same chair that we had at WDW in 2010 and now that you mention it I don't think it has the tie down option on it yet I know on a few occasions we did leave him in the chair and have it strapped down. Maybe that wasn't a good idea?
I would check with your supplier or the manufacturer. They should be able to tell you from the serial number or order whether or not you have a transportation option.
If you don't, I would personally not risk it. You might have no problem, but there is a risk of the frame bending.
 


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