What about checking into a "home" resort vs a "non-home" resort. Do you think if the front desk staff see you actually own, let's say, OKW--that this gets you a better chance for getting your requests met ? Is this information even available to them when you're checking in ?
Originally posted by MiaSRN62
Do you think if the front desk staff see you actually own, let's say, OKW--that this gets you a better chance for getting your requests met ? Is this information even available to them when you're checking in ? I actually own at OKW but stayed at BWV last summer. Upon checking in, the cm asked me if this (BWV) was my "home" resort. Do you think she was just making idle conversation or was there a reason behind her asking me this. I did not get a very good room there---and I used Preferred points. Just curious.
I think I tend to agree with you on this.....it's was just one of those "what if's" that I figured I'd throw out there. It would be interesting to see the percentage of people who book at 7 mo vs 11 mo window and do a poll to see if anyone ever gets a not-so-desirable room the closer to their check-in date they book. I once booked at OKW during the summer at maybe 50-60 days out and got the best 2 bedroom villa on property I thinkI think the front desk CM was making nice conversation. More likely the reason that you didn't get " a very good room" was that you booked at the 7 month window or less and your requests should have been lined up behind everyone who booked ahead of you.