What is going on with Disney IT!?

disneymagicgirl

Been there, Done that, Going back!
Joined
Dec 13, 2005
I called yesterday to adjust my ressie to match our new plane tix. Well, that took over an hour due to confused CMs :confused3 as well as some system issues.

Today I get the invoice/confirmations for our split stay. One says arrive at BC GV on 5/9 and depart 6/1 for $2002.63. Heck yeah! I will stay 3 weeks for $2k!;) That was actually supposed to be 5/12-5/18.
The other one says YC GV 5/9 thru 5/16 MYP for $2450. It was supposed to be 5/9-5/12. The dates aren't correct but the prices are correct for the dates I was supposed to have reserved. I don't even know where to begin with calling to get this fixed. If I have to sit on the phone over an hour again...:sick:

Why can't they get it together!?!?

ETA- The reservations show up correct in MDE, so I think I am just going to leave it how it is so I don't have to be on the phone forever again. So weird!
 
Don't know but maybe this could have something to do with it.
http://www.zdnet.com/hcl-to-get-disneys-it-contract-drops-some-xerox-employees-in-us-7000000139/
I called yesterday to adjust my ressie to match our new plane tix. Well, that took over an hour due to confused CMs :confused3 as well as some system issues.

Today I get the invoice/confirmations for our split stay. One says arrive at BC GV on 5/9 and depart 6/1 for $2002.63. Heck yeah! I will stay 3 weeks for $2k!;) That was actually supposed to be 5/12-5/18.
The other one says YC GV 5/9 thru 5/16 MYP for $2450. It was supposed to be 5/9-5/12. The dates aren't correct but the prices are correct for the dates I was supposed to have reserved. I don't even know where to begin with calling to get this fixed. If I have to sit on the phone over an hour again...:sick:

Why can't they get it together!?!?

ETA- The reservations show up correct in MDE, so I think I am just going to leave it how it is so I don't have to be on the phone forever again. So weird!
 

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