What is going on with Disney IT!?

[disneymagicgirl]

I called yesterday to adjust my ressie to match our new plane tix. Well, that took over an hour due to confused CMs as well as some system issues.

Today I get the invoice/confirmations for our split stay. One says arrive at BC GV on 5/9 and depart 6/1 for $2002.63. Heck yeah! I will stay 3 weeks for $2k! That was actually supposed to be 5/12-5/18.
The other one says YC GV 5/9 thru 5/16 MYP for $2450. It was supposed to be 5/9-5/12. The dates aren't correct but the prices are correct for the dates I was supposed to have reserved. I don't even know where to begin with calling to get this fixed. If I have to sit on the phone over an hour again...

Why can't they get it together!?!?

ETA- The reservations show up correct in MDE, so I think I am just going to leave it how it is so I don't have to be on the phone forever again. So weird!

 

[Donnainnj]

Don't know but maybe this could have something to do with it.
http://www.zdnet.com/hcl-to-get-disneys-it-contract-drops-some-xerox-employees-in-us-7000000139/

I called yesterday to adjust my ressie to match our new plane tix. Well, that took over an hour due to confused CMs as well as some system issues.

Today I get the invoice/confirmations for our split stay. One says arrive at BC GV on 5/9 and depart 6/1 for $2002.63. Heck yeah! I will stay 3 weeks for $2k! That was actually supposed to be 5/12-5/18.
The other one says YC GV 5/9 thru 5/16 MYP for $2450. It was supposed to be 5/9-5/12. The dates aren't correct but the prices are correct for the dates I was supposed to have reserved. I don't even know where to begin with calling to get this fixed. If I have to sit on the phone over an hour again...

Why can't they get it together!?!?

ETA- The reservations show up correct in MDE, so I think I am just going to leave it how it is so I don't have to be on the phone forever again. So weird!