What Did I See On The Epcot Monorail?

[POOHsie]

We went to Epcot on Saturday for the 2nd day of Food & Wine. At Park Closing, we took the Monorail back to TTC. I have my own scooter. In our car, entering before us, was a party of 3, 2 50-ish men and a 50-ish woman in a wheelchair. It was immediately apparent that they were inebriated. It was hard to enter the car behind them because they didn't want to move farther back, then they almost fell over us. The woman was just talking jibberish and wiggling and squirming. She had her faculties, she was acting drunk.

Her chair was a jumbo wheelchair, and she was very small. It was an Epcot rental chair with a name card in the back. It should have been turned in at the gate. Somehow these people went through the exit with the chair and onto the Monorail. So we concluded that the lady was inebriated and not walking well, and her partners just took someone's chair from the park and were using it to get their lady friend back to their hotel, not knowing they had to turn the chair in. We thought that if they had rented the chair at Epcot, they would have turned it back in. Then, the thought that they took someone's rental wheelchair really disturbed us. We were thinking of the person who no longer had their wheelchair. Did we jump to wrong conclusions? Have others ever had their rental chair "stolen" from them?

 

[KPeveler]

I will not speculate as to whether the people were drunk or whether the woman only needed the wheelchair because she was drunk, or because she had a disability, or whatever...

I will say two things: First, it is possible that a CM allowed them to take a wheelchair on the monorail if she was incapable for walking there for whatever reason. They can always have a CM bring the chair back later, and Disney is more concerned that people do not fall and injure themselves.

Second, yes, occassionally people have reported that a park rental wheelchair has been taken by another person. This may happen because the person's chair has been moved, people could not find their own, and they just took the nearest one. This is why it is important not to leave your wheelchair with any personal belongings on it.

If you have a park rental and it goes missing, show the receipt to a CM showing you had a rental that day and they will get you another wheelchair.

 

[jmartinez1895]

I will say two things: First, it is possible that a CM allowed them to take a wheelchair on the monorail if she was incapable for walking there for whatever reason. They can always have a CM bring the chair back later, and Disney is more concerned that people do not fall and injure themselves.

My mother in law missed a step at MK and hurt her foot. A CM brought her a chair. She said they let her keep the chair for the rest of her trip.They let her take it to the resort and DTD. I'm not sure if they do that often, but it does happen.

 

[mommy2allgirls]

My mother in law missed a step at MK and hurt her foot. A CM brought her a chair. She said they let her keep the chair for the rest of her trip.They let her take it to the resort and DTD. I'm not sure if they do that often, but it does happen.

That is good customer service

 

[clkelley]

Also, the Disney resorts have manual chairs that they loan out. In most cases they are generally older chairs. This may have been a resort loaner that used to be an Epcot rental.

(Did that make sense??)