Please be patient. I was on hold for 2 1/2 hours. The CM's are trying also to adjust for people who have reservations this weekend. Those of you who do not live in Florida do not what it like to have to prepare for a MAJOR hurricane that is 3X the size of Charley. We got what we wanted, December 6, 5 PM. That show is with Jim Caviezel (the guy that played Jesus in the "Passion" movie). How special is that?