WDW Summary of NEW DAS changes and Disney Genie - Post ONE is an updated summary

[maleficent55]

Yes, every so often type and send the word hello to make sure you are still connected

It has booted me out Twice now and then when I try to go back in, the blue button that says “ Request live video chat” isn’t clickable

Then I have to log completely out and back in and then my chat box is there. This is pretty annoying

 

[Egarris]

Thanks for the tips on what information we need to have ready

 

[maleficent55]

I finally got through. Was frustrating at times and probably took about an hour and 30-49 minutes.

So worth it

 

[wdhinn89]

I finally got through. Was frustrating at times and probably took about an hour and 30-49 minutes.

So worth it

People were waiting hours and hours in the beginning, not a bad wait at all

 

[jlundeen]

I finally got through. Was frustrating at times and probably took about an hour and 30-49 minutes.

So worth it

I think it originally took me well over a week with many days of 6-7 hour waits the first time back last fall... granted, much of it was due to my computer configuration... glad you finally were able to get it done. Have a great trip!

 

[SueM in MN]

View attachment 690734

Hoping someone can help
Waiting to pre register for DAS
This is for Disneyland though, but this thread seemed helpful

This is all I see. Is that generally all one sees while waiting?

Thanks!

Yes. That’s how it looks.
Expect to be logged out about every 30 minutes. The screen will go blank and you will get a message to press the back button or log back in.
When you come back, you will see the same as the screenshot you posted. When the CM gets to you, there will be a message in the CM part of the text window

Thanks for the tips on what information we need to have ready

Check out the first post of this thread - it has pretty complete details. The short list is:
- make sure you have an account and can login to My Disney Experience
- the person being registered for DAS and any guests you want linked to DAS are listed in My Disney Experience Friends and Family
- each person has a valid park pass and a park reservation for each day
- make a list of your park reservations so you can tell the CM where you will be each day
- have a list of any restaurant or other reservations you have
- make a list of the 2-3 attractions you want to make DAS Advance Reservations for each park
- if you have a general preference for times (like morning/afternoon/evening) be ready with that info.

List of attractions that may be available for DAS Advance Selection - no guarantee on which will be or times

 

[wdhinn89]

Does anyone know why Magic Kingdom closes at 7pm on 8/18?

 

[SueM in MN]

Does anyone know why Magic Kingdom closes at 7pm on 8/18?

My guess is one of the Halloween parties. They are starting in August

 

[CarlyMur09]

Just finished signing up DB for DAS over Labor Day weekend (4th round since the new system got enacted.) Didn’t see this before, but apparently I have to do this from his account now? Managed to get in even though DSis was working and is technically the account owner for him. Was done with the whole process within 40-50 min. (Accepted terms right after 4, and finished before 5). So that was the fastest we’ve gotten through this.

 

[Leigh L]

Does anyone know why Magic Kingdom closes at 7pm on 8/18?

I think I read there is a corporate/private event being held on that date, although I cannot remember where I saw that. (Maybe on the News thread?)

 

[wdhinn89]

I think I read there is a corporate/private event being held on that date, although I cannot remember where I saw that. (Maybe on the News thread?)

Thank you, that is where I meant to post this. I did not mean to go off topic here. Sorry

 

[abbyandangel]

My DD got DAS on Sunday. We have never applied before but the Genie had us worried about long lines. I think we were FP+ super users and never stood in lines. We prepaid for Genie+ on our 10 day tickets so not sure how we will manage the two systems. When we park hop, can we use DAS on Slinky Dog even if all the Genie+ spots are gone?

 

[gap2368]

I will let you know or remind me next Tuesday what they said

ok @jlundeen so I am back from my trip there were 3 of us two with a DAS myself and a male in the group. I could not see or add a DAS for the male the other female could see both of our DAS add DAS for both of us

 

[gap2368]

My DD got DAS on Sunday. We have never applied before but the Genie had us worried about long lines. I think we were FP+ super users and never stood in lines. We prepaid for Genie+ on our 10 day tickets so not sure how we will manage the two systems. When we park hop, can we use DAS on Slinky Dog even if all the Genie+ spots are gone?

yes you can use the Das for Sling dog

in-fact for the most part as long as there is a standby line you can use the DAS

 

[jlundeen]

ok @jlundeen so I am back from my trip there were 3 of us two with a DAS myself and a male in the group. I could not see or add a DAS for the male the other female could see both of our DAS add DAS for both of us

Thanks for getting back to us on this. That's a little different than the way it was described earlier.

At least one person could see all three though, correct? Could either one of the das holders book for themself and the female?

 

[gap2368]

Thanks for getting back to us on this. That's a little different than the way it was described earlier.

At least one person could see all three though, correct? Could either one of the das holders book for themself and the female?

yes I could book a DAS for myself and the none DAS holder and the other could book for himself and the none DAS holder. we talked to GR agin too see if I could book for all 3 of us and they said the system would crash. it was no big deal when all 3 of us wanted to ride a ride we would but the none DAS holder on one of our DAS and and just do the other DAS person would do there DAS ( I hope this made since ). it was no bight deal as the return time was with in a minute of each other

 

[wdhinn89]

I have 2 DAS reservations at Epcot for after 6pm, if I change my park reservation to MK with the plan to hop to Epcot later, will the 2 Epcot reservations cancel or will they stay because they are after 2pm. If they do get cancelled, can I chat and make new reservations for that day at MK?

 

[gap2368]

I have 2 DAS reservations at Epcot for after 6pm, if I change my park reservation to MK with the plan to hop to Epcot later, will the 2 Epcot reservations cancel or will they stay because they are after 2pm. If they do get cancelled, can I chat and make new reservations for that day at MK?

I believe you can not you can chat again to make new ones

 

[SueM in MN]

I have 2 DAS reservations at Epcot for after 6pm, if I change my park reservation to MK with the plan to hop to Epcot later, will the 2 Epcot reservations cancel or will they stay because they are after 2pm. If they do get cancelled, can I chat and make new reservations for that day at MK?

Others have reported that when they cancelled/changed their park reservation, the DAS Advance Selections for the original park disappeared.
As long as you call to make new DAS Advance Selections between 30 and 2 days before your park day, you will be able to make new ones. But, your first choices may not be available

 

[jlundeen]

yes I could book a DAS for myself and the none DAS holder and the other could book for himself and the none DAS holder. we talked to GR agin too see if I could book for all 3 of us and they said the system would crash. it was no big deal when all 3 of us wanted to ride a ride we would but the none DAS holder on one of our DAS and and just do the other DAS person would do there DAS ( I hope this made since ). it was no bight deal as the return time was with in a minute of each other

Thank you again. Yes it did make sense, but kind of is different than so many have said. I did get an email back for the Disability help folks, and will call them today to try to see if I can get a straight answer. Having all the non-DAS folks attached to each of the DAS travel groups would work, it just seems weird that both DAS folks can't see each other and book for the whole group for times we are together. I'll try to report back if I can get through to the DAS help phone agent.

Thanks for your notes about your results....