Warning! New FP Limits for Passholders with Multiple Stays - NOT Split Stays: READ Post #484

[bookbabe626]

I don’t think anyone has or had a problem booking up to 14 days of FP with one continuous stay. I can book >7, no problem. Have not seen any reports otherwise, except when CLFP or DS hotels are involved.

The problem isn’t really an FP limit. It’s that the second FP booking window isn’t opening.

Edited my post to reflect that you can book >7 days with a single onsite trip.

I’m still feeling like this is all tied to the FP limits somehow. My second trip window opened, and then closed when I hit 7 days between the two trips, even though my onsite days total more than 7. I can’t book any more FPs at all without getting that “reached your limit” error, including same day and the checkin days for trip one and trip two.

 

[hiroMYhero]

Edited my post to reflect that you can book >7 days with a single onsite trip.

I’m still feeling like this is all tied to the FP limits somehow. My second trip window opened, and then closed when I hit 7 days between the two trips, even though my onsite days total more than 7. I can’t book any more FPs at all without getting that “reached your limit” error, including same day and the checkin days for trip one and trip two.

I believe you benefited from a glitch that allowed Stay#2 to open and then maxed you at 7.

All resort windows rolled until Disney abruptly stopped the rolling and APs are caught up in this.

A previous poster shared how Kalogridis’ office completed her FP booking for Stay#2 and added Anytime FPs. I think APs need to complain at the highest level possible rather than calling the HelpDesks.

 

[bookbabe626]

Can you post a picture of your FP window?

Not easily, I’m on an iPad. Not sure how to screen capture from it.

However, I’ll detail what happened to me.

Both trips are at YC, no offsite days or extra CL FPs or anything. Trip one has an extra night at ASMu before it since we don’t arrive until midnight. April 18 @ ASMu, April 19-22 at YC. Trip two is May 17-20 at YC.

At 60 days from the ASMu checkin date of trip one, I booked FPs for 4 days, April 19-22.

At 60 days from the checkin date for trip two, I booked FPs for 3 days, May 18-20.

Then a couple of days later, I tried to modify some trip two FP and add FPs for May 17, and noticed the window was now closed and I couldn’t make any trip two changes to my existing FPs. I can still modify FPs for trip one.

Trip two window is still closed, and when I try to add FPs to today or to any day in the 30 that are open, including April 18 which is part of an onsite trip, I can select the date and park, but then I get the generic “members of your FP party need attention as they have reached their FP limit for this day” error screen, same as if I was trying to book a 4th FP day-of when we hadn’t used the first three yet.

IT, the general internet help desk, DSS and the AP support line have all quoted me the rule about APs being limited to 7 days of FP (although a few did mention that a single longer trip could have up to 14 days) and said that I’ll be able to book the additional day of FPs for trip two once I use one of the trip one days.

My trip two opened, so I can’t in all honesty say that it’s just that second “non-split” stays aren’t opening. I got a few days booked for trip two, I just got stuck once I had 7 days of FPs in total.

 

[bookbabe626]

I believe you benefited from a glitch that allowed Stay#2 to open and then maxed you at 7.

All resort windows rolled until Disney abruptly stopped the rolling and APs are caught up in this.

A previous poster shared how Kalogridis’ office completed her FP booking for Stay#2 and added Anytime FPs. I think APs need to complain at the highest level possible rather than calling the HelpDesks.

Maybe things changed in those few days between when I booked the first trip two FPs and when I tried to add that extra day? Are others not getting the second window to open at all even if they have less than 7 days of FPs booked for their first trip?

Luckily, I don’t really need the extra day of FPs for trip two. We were thinking of going to a park that night, but aren’t going to bother at this point. It’s not worth the aggravation. And at this point, we’ve got a single trip booked for September and aren’t likely to book anything else for the fall. If we do, and this annoyance is still ongoing, maybe we’ll try offsite instead.

 

[hiroMYhero]

My trip two opened, so I can’t in all honesty say that it’s just that second “non-split” stays aren’t opening. I got a few days booked for trip two, I just got stuck once I had 7 days of FPs in total.

During your FP booking timeframe in March, there were numerous glitches including a 74-day rolling window glitch.

You were able to book those FPs for Stay#2 thanks to glitches.

To screenshot on an iPad, press your ‘Home’ button and on-off button at the same exact moment.

 

[tramps’lady]

this is what my fastpass booking window looks like. my April/May trip starts april 27 til May 10. i have 9 days of fastpasses and it will let me make more on days i have none. my next trip is June 5 to June 11. the site will not let me even look at June

 

[kes601]

The thread title is now not reflecting the real issue. It’s with multiple stays in a 60 day period. It isn’t all resort stays, which is what the thread title now makes it seem like. To me it is saying even a single resort stay will have a problem.

 

[hiroMYhero]

The thread title is now not reflecting the real issue. It’s with multiple stays in a 60 day period. It isn’t all resort stays, which is what the thread title now makes it seem like. To me it is saying even a single resort stay will have a problem.

The title is excluding onsite Split Stay guests from having to read this thread.

If you want to begin a new thread with up-to-date, non-glitch info, that’s fine and this confusing thread can be closed.

 

[kes601]

The title is excluding onsite Split Stay guests from having to read this thread.

If you want to begin a new thread with up-to-date, non-glitch info, that’s fine and this confusing thread can be closed.

I think the thread is important but my
point is that while split stays aren’t an issue, either are single extended stays. It’s multiple non-continuous stays within rolling 60 day blocks.

 

[hiroMYhero]

I think the thread is important but my
point is that while split stays aren’t an issue, either are single extended stays. It’s multiple stays within rolling 60 day blocks.

Added ‘Multiple’ into the title.

The wording in Post#1 states that the window for Stay#2, if less than 60 days out, won’t open which isn’t true for Split Stays and that’s what’s confusing guests with Splits.

 

[anomamatt]

Is this really specific to passholders? Because the issue is the second window not opening, that shouldn't be specific to passholders. It should affect anyone with two trips within 60 days of one another. Obviously most people with frequent trips will have APs. But I don't see why this would be AP-specific.

 

[hiroMYhero]

Is this really specific to passholders? Because the issue is the second window not opening, that shouldn't be specific to passholders. It should affect anyone with two trips within 60 days of one another. Obviously most people with frequent trips will have APs. But I don't see why this would be AP-specific.

Has anyone using regular ticket media and with 2 trips, not Split Stays, within 60 days reported a problem booking FPs for Stay#2.

 

[kes601]

Is this really specific to passholders? Because the issue is the second window not opening, that shouldn't be specific to passholders. It should affect anyone with two trips within 60 days of one another. Obviously most people with frequent trips will have APs. But I don't see why this would be AP-specific.

That's a really good question. Perhaps it isn't specific to passholders.....

 

[tramps’lady]

Is this really specific to passholders? Because the issue is the second window not opening, that shouldn't be specific to passholders. It should affect anyone with two trips within 60 days of one another. Obviously most people with frequent trips will have APs. But I don't see why this would be AP-specific.

That's a really good question. Perhaps it isn't specific to passholders.....

when i called i asked about having different tickets for each stay and was told then it would not be a problem because only passholders are limited. i told them it penalizes the passholder and should be fixed. She really didn't seem to think it was a problem. i think it shouldn't effect non pass holders because their fastpasses would be tied to separate tickets for each stay. this is just my understanding of how this would work.

 

[kes601]

when i called i asked about having different tickets for each stay and was told then it would not be a problem because only passholders are limited. i told them it penalizes the passholder and should be fixed. She really didn't seem to think it was a problem. i think it shouldn't effect non pass holders because their fastpasses would be tied to separate tickets for each stay. this is just my understanding of how this would work.

The fastpasses are actually tied to the hotel reservation though, not the park ticket. At least in terms of being able to book at 60 days instead of 30 days out.

 

[tramps’lady]

The fastpasses are actually tied to the hotel reservation though, not the park ticket. At least in terms of being able to book at 60 days instead of 30 days out.

yes and no. if you have a resort reservation but no tickets you can't make fastpasses, right? so if i have a stay in May and have 5 day park hoppers and a stay in June with 5 day park hoppers, the fastpasses would be assigned to different tickets but my selection day would open up at 60 days for each stay. most people would buy an annual pass if they were going to do this as it would undoubtably be cheaper in the long run. wish i had a ticket to check with. would be interesting.

 

[hiroMYhero]

The fastpasses are actually tied to the hotel reservation though, not the park ticket. At least in terms of being able to book at 60 days instead of 30 days out.

The onsite reservation opens the 60-day FP booking window and the ability to use that open window to book FPs is based on valid ticket media.

FPs will remain as long as tickets are linked even if the onsite reservation were eventually canceled.

 

[kes601]

The onsite reservation opens the 60-day FP booking window and the ability to use that open window to book FPs is based on valid ticket media.

FPs will remain as long as tickets are linked even if the onsite reservation were eventually canceled.

That isn't how Disney is explaining it these days is it? If you cancel your on-site hotel reservations, but have tickets, they say you have a grace period to get another on-site hotel or the FPs are cancelled. That's how I am seeing it being tied to the hotel and not the ticket.

 

[hiroMYhero]

That isn't how Disney is explaining it these days is it? If you cancel your on-site hotel reservations, but have tickets, they say you have a grace period to get another on-site hotel or the FPs are cancelled. That's how I am seeing it being tied to the hotel and not the ticket.

Disney states that but it’s off-topic for this thread to discuss.

This thread needs to remain on what is perceived and is occurring for APs.

 

[anomamatt]

I just tried with two non-expiring 7-day PHs I have. And two room only test-reservations within 60 days of one another:

May 10-15
June 5-10

The second window isn’t open. (And it should be).

So this is not an issue specific to APs.

But, of course, it also doesn’t mean that this problem exists with date-based tickets or packaged tickets. (I cannot easily test those).