Yep, we still have ST. Super Target wants all the demos to promote how great they are to guests.......
Did a mini training over the phone with TMT about Tassimo event.
Basically they want us to make sure we are doing our very best, look our best,and do what we are suppose to do every event.. duhhhhhhhhhh, stuff I do anyway. She was nice enough about it and did tell me that she knows I do a good job. Nearly all my events have been at ST.
This particular Tasimo event at ST is very high profile, she warned me to expect to be audited. The execs may or may not approach the table to observe , they may go as far as taking a pic.
They are looking for the "wow" factor when it comes to sampling events, it's not just introducing a product but presenting ST as a good place to shop.
Other things she told me: swipe in on time, activate card early, talk to guests even while setting up or tearing down "sorry we missed you, this is the product..", uniform as directed, neatly pressed, no eating or drinking, wear all parts of unifrom when out on floor, "fast friendly service" is ST motto.
She even mentioned to "wear your makeup" I ignored that comment as I just don't do makeup.
Specific to Tassimo and setting up in Food Ave.. I pointed out that this is the exit to store. She said that's ok. The purpose of the demo is not to have grab and go type sales but to promote the feeling of how great ST is to shop. She said that most of the Targets had been walked thru to confirm that there is a plug-in near Food Ave.
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DH found out that unbooking online is a big NO NO! If you unbook online they take away your ebook ability.
Whoever DH talked to on the phone got upset. During the conversation DH paused and asked me "maybe I should just quit?" since the TMT rep was giving him such a hard time about the unbooking. (I kinda agreed as he doesn't need the job and the stress. He has health issues so I try to keep him low stressed as much as possible to keep his immune system up)
Well the rep with supersonic ears heard the whispered conversation... he was pissed and asked "why are you talking to her!?, she has nothing to do with this!"
DH replied : "because she's my wife and we discuss everything".
At the end of the conversation: DH agreed to drop off the Tassimo boxes to the office in Bloomington , he got his ebooking back becuase he needs to copy off his stuff for Saturday and it's too late for them to mail it, and that his own personal opinions about working for TMT should have no bearing on my right to keep working at a job that I enjoy.
Glad he kept his cool, there have been times that he has hung up when frustrated with the conversation (or worse becomes very VOCAL

).
Guess I will play it safe and do no more unbookings. And start looking for another job in case they kick me out the door.
