I tried calling today to find out if I am in the system yet, and had an unpleasant 'welcome home' experience - the person at MS kept cutting me off, and then rather curtly told me that she didn't know who I bought from so she couldn't help me. (I sent in the final paperwork to the closing agent about 2 1/2 weeks ago after purchasing a resale through TSS)
I thanked her, hung up, and called my guide from a few years ago. I had called him several weeks ago to tell him that I bought a resale, and may want to do an add on shortly. I'm hoping that he will be able to tell me if I am in the system at least....
Best of luck to those waiting!