Using DME from a canadian airport

[QcDISer]

Hi all,

Sorry if this has already been answered. We fly out of Quebec City, Canada to MCO. There is no US Customs clearing out of QC City (YQB). We will have to clear US Customs on arrival at MCO. Can we still use DME's luggage service? Or do we have to claim our luggages a baggage claim and then proceed to DME's Welcome Center after?

DME sent us our yellow tags this week.

I this can help, we fly on Canjet Airlines.

TIA

 

[lost*in*cyberspace]

Did you try checking out the DME website? The answer is right there:

http://disneyworld.disney.go.com/planning-guides/in-depth-advice/airport-service/

 

[DJBass]

i checked out that link and it doesn't answer the question OP asked. unless i'm not getting something.

we will be flying direct from Montreal and this is a good question as well. we flew via Toronto last time and I believe we did a pre-customs clearing in Canada . i'm not sure whether Montreal airport has this. but either way, i don't see the answer in that FAQ.

 

[Carriemel]

Yeah, it does...

3.International Guests flying into Orlando International Airport from another country must follow the U.S. Customs and Border Protection process and claim luggage after disembarking the plane. After completing the process, proceed to the Disney's Magical Express Welcome Center in the Main Terminal Building, B side, Level 1. Disney's Magical Express service will recollect your luggage and deliver it directly to your Walt Disney World hotel room within 4 hours after you check in at the resort. Luggage delivery service provided by Disney's Magical Express is available for flights arriving between 5:00 am and 10:00 pm daily. For airport arrivals after 10:00 pm, Guests may collect their luggage at Baggage Claim and transport it with them on the motorcoach.

 

[bumbershoot]

I don't know. Seems there's a grey area and then a wrong word used.

...claim luggage after disembarking the plane. After completing the process, proceed to the Disney's Magical Express Welcome Center in the Main Terminal Building, B side, Level 1. Disney's Magical Express service will recollect your luggage...

From what location will ME be collecting the luggage? What does the OP do with her luggage after "completing the process"? And why do they say DME will REcollect the luggage when they never collected it in the first place?

And the wrong word (or perhaps second wrong word if we count "recollect" (and by the way now I'm hearing it like the word that means to remember)) would be in the sentence "For airport arrivals after 10:00 pm, Guests may collect their luggage at Baggage Claim".

What's wrong? The word "may" is wrong. It's "must". Unless you want your luggage sitting there all night going around and around on the carousel. After 10pm you have to collect it and take it on the bus.

I would definitely have had questions if I read the DME info there.

 

[kaytieeldr]

Clear to me, although my international travel is limited to cruises.
Collect luggage in airside terminal.
Proceed to/through Customs in airside terminal.
Just as with any other passengers going through Customs, leave you luggage at the airside terminal where the airline will transport it to baggage claim.
DME-tagged luggage will be pulled before any of the flight's bags come out on the carousel.
Just as with domestic travelers, these guests may opt to not attach the DME tags, and instead pull their own luggage from baggage claim (exactly like all passengers who don't have the DME option).
"Must" isn't necessary, since it's an option and not a requirement.

 

[sam_gordon]

Clear to me, although my international travel is limited to cruises.
Collect luggage in airside terminal.
Proceed to/through Customs in airside terminal.
Just as with any other passengers going through Customs, leave you luggage at the airside terminal where the airline will transport it to baggage claim.
DME-tagged luggage will be pulled before any of the flight's bags come out on the carousel.
Just as with domestic travelers, these guests may opt to not attach the DME tags, and instead pull their own luggage from baggage claim (exactly like all passengers who don't have the DME option).
"Must" isn't necessary, since it's an option and not a requirement.

You're probably right on the procedure kaytiee, but if DME would include the part I marked in bold highlight, it would help eliminate confusion. By just reading DME's, post I have the procedure as:

1) Get the luggage
2) Clear Customs
3) Take luggage to DME welcome center. Turn over luggage there.

I think the confusing part of DME's listed procedure is "After completing the process". Which process? Just clearing customs? Or also returning baggage post-customs?

In all honesty, since I had my luggage already, I'd be tempted to bring it myself to DME instead of returning back to airport handlers.

 

[kaytieeldr]

But it's likely passengers can't take their own luggage from Customs/airside to the baggage claim part of the terminal. It appears that standard operating procedure is:
Go to the airside holding area.
Get your (previously-checked) luggage.
Take it to Customs.
Proceed through that inspection.
Leave your checked luggage in a designated area.
The airline will move it from Customs to baggage claim.

I think that's the standard process anywhere - not just when home->resort luggage movement is involved.

 

[OrangeCountyCommuter]

Clear to me, although my international travel is limited to cruises.
Collect luggage in airside terminal.
Proceed to/through Customs in airside terminal.
Just as with any other passengers going through Customs, leave you luggage at the airside terminal where the airline will transport it to baggage claim.
DME-tagged luggage will be pulled before any of the flight's bags come out on the carousel.
Just as with domestic travelers, these guests may opt to not attach the DME tags, and instead pull their own luggage from baggage claim (exactly like all passengers who don't have the DME option).
"Must" isn't necessary, since it's an option and not a requirement.

This does NOT appear to be the way it works in Orlando. Although it does appear to vary by airline.

(Another example of "user friendly" in action)

I actually do believe that you have to take it to the baggage claim area yourself after you pick it up to clear customs. I do not believe you can recheck it to the baggage claim area as you can at just about any other major US airport!

This is why the Thousands Standing Around have to "control" the door opening and closing of the trains over on B and put up "barriers" to force you out a certain why when the train gets to the terminal.

So if you are on an airline where you can't recheck you get to haul it to the DME folks yourselves.

You may just have to wait and see how they are running the airport the day you arrive LOL!


Now if you are on a flight where you pre-clear customs (Flights from Dublin, Bremuda and other places do this) then your arrival is basically domestic and DME will pull your luggage in the usual manner.

 

[seashoreCM]

Psst! Clearing customs in Orlando while using Magical Express is approximately the same as clearing customs at a connection point en route.

When you get off the plane you go directly to a customs station where you get your bags and see the customs agent. Then you put your bags on the other conveyor belt (sometimes you hand them to an agent) and head for your connection (which in Orlando can be the Magical Expres bus).

You would not claim bags from the "regular" carousels before going through customs because the latter are outside "border control."

For clearing or reclearing customs in Orlando, if you put bags on the other conveyor belt, then the bags will be picked up by Magical Express if it is before 10 PM and the bags have the yellow tags on them. Otherwise the bags go to the regular carousels.

I actually do believe that you have to take it to the baggage claim area yourself after you pick it up to clear customs. I do not believe you can recheck it to the baggage claim area as you can at just about any other major US airport!

So if you are on an airline where you can't recheck you get to haul it to the DME folks yourselves.

You may just have to wait and see how they are running the airport the day you arrive LOL!.

Some guests have reported being required to put the bags on the other conveyor belt at the customs station at MCO and not permitted to carry the bags out and onto the tram and down to the DME area after clearing customs.

 

[DJBass]

Im assuming airport officials will be on hand to tell us what to do. I have a brain injury and this is completely confusing to me. When we went last time it was pre brain injury but I have zero memory of the process.