You're not alone. Most people subscribe thinking they're gonna get a personalized tour plan just for them. What TGM does is provide you with all the information you'll need to design your own itinerary. I'm a member and absolutely LOVE TGM. You just have to surf his site until you figure it out. I followed his instructions to the letter when I subscribed because I had heard about the confusion beforehand. It's really quite simple. Sure, I forget how to access a certain bit of information sometimes but I usually figure it out in a relatively short amount of time. If I can't, then I go to the TGM Forums and there's always someone there to point me in the right direction. If you do decide that TGM isn't for you, he'll refund your $$. No muss. No fuss. I love:
Least Crowded Parks Charts
Park Hours for each month/with times of parades and fireworks included
Printable Itinerary (I've used it twice! Print it, put it in a 4X6 photo album)
I really liked the countdown page too. Each day you sign-on, it tells you how many days are left before you go. Simple to figure out but I liked seeing it every day.
There's just a wealth of info there. If you need help with it, PM me. Either here or there.
Good Luck!