Here are the urls and phone numbers:
Walker Mobility:
1-888-726-6837
www.walkermobility.com
Care Medical:
http://www.caremedicalequipment.com/
RANDY'S Mobility is in Kissimmee 407-892-4777
http://randysmobility.com/
Colonial Medical
http://www.colonialmed.com/about_cms.html
I have used Walker a few times. They will ask for a credit card and charge it the day before arrival. They will deliver the
ECV to your hotel bell services before your arrival and pick it up there after your departure. Their rates, especially for longer than a week, are much better than Disney's. Also, their scooters are much better.
Another suggestion is find out your state's requirements for a temporary disabled hang tag and get the paper work and have your doctor sign off on it. The tag will allow you to use any of the handicap parking areas (which will be a necessity). Also, with the policy of charging for valet parking, with a handicap hang tag the fees will be waived. Also the valets will usually volunteer to assist in loading/unloading an ECV. In Virginia I printed the required form from the DMV website. When I took the completed form to the DMV Office it took less than 15 minutes from the time I walked in until I had my tag.
You might want to have your mother try out an ECV at a large grocery store; many of them will have them available for shoppers to use. Note that the rentals are MUCH easier to manuever than those from a store as (1) they are smaller, and (2) they only have three wheels and not four.
Normally the buses are fairly easy to use. However, they can get very crowded at times. Also, if you are going from one resort to another to eat (or just sightsee) having a car does help.
You don't say if you are renting a car or what. If you are using a car for getting around, the
ECVs break down into five pieces, the heaviest about 39 pounds. They take about a minute or so to take apart and about two minutes (once you are used to it) to put it together.
Here is information regarding disassembly of the scooters. Note that normally they will provide instuctions which may not be clear. Some of these instructions will not make sense until you see the actual equipment.
It is fairly important that you use a four-door sedan. The trunk capacity of a Buick Century is pretty much the minimum size; a LeSabre is better and a Park Avenue gives lots of extra room.
First is the seat; this comes off by pulling straight up. Some wiggling might be necessary. The back of the seat does fold forward, but there is a post of about 8" length at the bottom.
Then come the two battery packs. The have "quick-connect" plugs which just pop off. the packs are about 9" cubes, with straps around them. The straps can be used as handles. I would suggest putting them one behind the other in the front corner of the trunk,
There is a power/control cable connecting the rear wheel/motor assembly to the rest of the ECV. Turn the knurled knob where it goes into the rear wheel/motor assembly and it comes off. there is a "T"-Handle which you pull up which separates the rear wheel/motor assembly from the main body.
There is a single lever below the left tiller handle which pulls up. This allows you to lower the tiller all the way to the floor (have it turned slightly off-center when lowering so it does not stop on the support post for the seat. I would suggest one hand at the very front of the floor and the other on the post support so you have no change of pinching you fingers when you put this in the car.
The rear wheel/motor assembly has a rod type of handle across the top; Use this to put he assembly in the car. Put this in the front of the trunk, with the batteries to the side.
Put the main section into the trunk, with the front directly against the side of the car; due to gas filler line, it may be easier pointing to one side rather than the other.
Put the seat in the remaining space. Again the larger the trunk, the easier to fit the seat.
Several notes for when putting it back together. Again, these will not make sense until you see the ECV in pieces.
There is a wide "slot" on the front of the rear wheel/motor assembly. Let the assembly sort of tilt backwards and place the rear of the main body into this slot. You will then lift the "T"-Handle, allowing the rear wheel/motor assembly to rock forward, and then release the handle to lock the two pieces into place.
Lift up on the tiller and locking lever until the tiller is vertical at the angle you want.
Take the plug from the body which goes to the rear wheel/motor assembly. There should be a (yellow) paint spot on it, that spot goes to the very top. Push the plug in and then turn the knurled knob until it clicks into place.
Put the two battery packs into the wells on the floor. Note that the connectors will be facing to the rear and next to the post. There will probably be some advertising on the side of the case; that goes to the outside.
Then put the seat post into the tube and you are ready to go. Note when putting it in turn it from side to side a bit until it locks into place.
As last note; there are two controls on the rear wheel/motor assembly; they will be toward you on the right whejn you are behind the ECV. One is an electric automatic brake release and the other allow freewheeling. To operate the ECV the toggle switch must be forward and the knob all the way down. To manually push the ECV the toggle switch muust be to the back and the knob must be pulled up about 2 inches.
Note when you turn the key on, if the meter on the control panel does not move (and neither does the ECV) check the switch positions, and that both battery packs are pluged in as well as the cable. Once in a great while something needs jiggling.
Note the charging unit can live in your room and be plugged into the wall all the time.
Hope this informaiton helps.
