Sorry - I can't help with your current problem. I just wanted to say that you should check any documentation that came with you notebook. I have an old Satellite Pro (really old, PII 266) but it was the only notebook I've ever seen that said you shouldn't leave it plugged in when it was turned off....that it caused problems with the battery. They may have fixed that problem since, but I thought I'd mention it.
After all the trouble we had with this notebook, I'll never buy anything Toshiba again! (It was a company computer, so I had no choice.) In the first 6 months I had it, it was crashing 30 - 40x/day. No kidding! I finally got fed up with their tech support & our IT dept. and just fixed it myself. (flashed the BIOS & upgraded the OS) Please note that the directions on their site for doing that were very different from the norm.
Our IT guys said the site was dumb & did it their own way. When I finally took over & did it according to the site, I stopped having problems.