I usually book when I know my dates
Some book months out.
Do book at least one week out so he can set up his schedule with a driver
He does accept last minute bookings if he has a driver that is free
There is no charge for grocery or store stops
He and his drivers allow a free 30 minute of your choice
I usually use the Publix that is near the onsite hotels as I hit that grocery store and the liquor store in that complex
I have a Publix that is 5 minutes from my house so know how the stores are set up for products I regularly buy.
Some peeps like to use
Walmart which he will do.
It’s all up to the person booking the rides with Tony
If Tony or one of his drivers are at the carousel when bags are put on, they will grab your luggage if you request it
If you are delayed in reaching the bottom floor send him a text and describe your luggage so he can grab your items
Otherwise, the drivers stand at the bottom of the escalators with a sign and your name on it
First time users of his company usually are greeted at the bottom of the escalator
When you make your reservation with Tony, you will be informed your driver will meet you at the bottom of the stairs
I met Tony when he was a driver for Murray Hill company
Think it was back around 1994-5
He started his own transportation company soon after
I have used other transportation companies over the years but have stayed with Tony once I started with him
He is honest and a gem
All of his drivers are dependable
came back to add during this Covid period, car service workers can not go to the baggage area
Drivers wait outside for their rides
I have no idea when this set up will change
I used car service for January and February this year and it was not an issue for thr driver to park outside and take my luggage at the exit door