thinking about buying in, but have quick ???'s...

iluvtink

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Hi,

We just got back from WDW and DH listened to the DVC talk while we were there. His understanding from the sales rep was that you had equal chances of staying at any resort when you got ready to make your reservations. However, I'm seeing here that people are waitlisted for different properties. Does this happen often?

Is it true that you can make reservations for your home property 11 months in advance, and nothing else until 7 months in advance?

How does this work with non-Disney properties? I saw here that someone was working in '03 to get Hawaii reservations for '05. I would always want to go to Disney, but DBIL and DSIL were interested in using DVC for non-Disney destinations, as well. Will they have trouble booking what they want, when they want?

Oh, and is there a disadvantage to buying a re-sale besides the fact that your contract will not be as long?

Thanks for your time.

iluvtink
 
Hi Iluvtink. I can answer a few questions for you.

Yes, it is true that you can only book your home resort 11 months out. You can book the other DVC resorts 7 months out. There are a variety of reasons people waitlist. The main one would be if you are booking under the 7 month window, especially for a peak time. Another reason would be if you're going for accomodations that are in short supply, such as standard view rooms at BWV or a grand villa at OKW.

I have not tried using my points outside of WDW, so I cannot answer your question about that.

As far as resales go, you'll probably get a lot of opinions on this. I wouldn't say the disadvantage is the shorter contract because SSR is now showing up on the resale block and that will have the 50 year contract. Personally I liked buying straight from Disney because of the ease. The biggest disadvantage I see with resale is ROFR. All resale offers must be run by Disney. Disney has the right to buy the points from the seller at the same price they are selling to you. This can drag out the process, but if you're not in a real rush, you might not mind. You will often hear on this board that the most important thing to remember is to buy where you want to stay (because of the 11/7 booking windows). So if you really want to stay anywhere other than SSR, you should look at resales.
 
While it's nice to have options, DVC is not a good value to use for non DVC exchange options.
 
You are correct in your understanding, you can only book at your "home" (ownership) resort 11 months out. You can book (or waitlist) at any DVC 7 months out,

Did DH acutally talk to a guide or someone at a sales kiosk?

I have never traded so I can't help you there.

As for resale vs. direct a point is a poin but except for SSR you would have to go resale. Direct is nice if you need to finance, very easy to just sign away. Also there is no ROFR and you get exactly what you need. You can buy in with any point figure 150 or over. With a resale, you have to take it as is.

Good luck in deciding.
Sandy
 

Thanks for the help, y'all. DH and DBIL and DSIL actually talked to a sales rep, took a tour, brought home videos and brochures and price lists. They were so excited about it because the rep made it sound like every year, 11 months in advance, you could pick any resort in the world that's part of the program!!! They all understood it the same way!:rolleyes:

Also, I don't understand the ROFR thing. Every time someone wants to sell their points, Disney gets to review the contract and buy them back first? If that's the case, then is Disney also re-selling older contracts?

I truly appreciate all input. You can't get too much info on an important decision like this!

;)
 
Disney has a ROFR process. They will not consider buying back a contract directly from an owner. An owner must present their "deal" to Disney. If the price is too good, Disney buys it at those exact terms. Older resorts are than resolf to existing members who are interested as add-ons.

I tried to PM, but it gave me someone elses name. If you have a second PM or email me.

Sandy
 
1 - I strongly suggest you "run the numbers" considering both the initial cost for the points you will buy, and the annual cost for dues for the specific home resort associated with your points. DVC is really great if you want to stay at your home resort. I think it will be expensive if you want to trade out frequently.

2 - If you like Saratoga Springs and want to stay there, then buying from Disney is very easy. If you want to stay at a specific other DVC location, particularly during busy times (which may vary by location), then that should be your home resort, so you can book at the eleven month window. By the time you get to seven months out, that resort may have no, or very limited availability during busy times. Two examples:

A) if you want to stay at Boardwalk with a Boardwalk view during the year-end holiday period, you should get Boardwalk points. You will likely have little success in booking for that time period and view at the seven month window.

B) if you want to stay at Hilton Head in a one bedroom unit in July, then again, you should get Hilton Head points, as it will be difficult to get that reservation at the seven month window.

It's like buying a home - "location, location, location" is the major selling / buying point.

3 - Buying resale may save you $10 - 15 / point (at 150 points, $1500 - $2250), if the resale contract is the location / number of points you want. Once you have purchased a resale contract, DVC will treat you like any other member. If you intend to finance your purchase, it is not as easy as buying direct from Disney, as you will have to arrange your own financing.

Hope this helps.

Cap
(who owns at BWV, VB, and HH)
 
Originally posted by iluvtink
DH and DBIL and DSIL...were so excited about [DVC] because the rep made it sound like every year, 11 months in advance, you could pick any resort in the world that's part of the program. They all understood it the same way.

I don't think that was a coincidence. My wife got the same impression back in April after she talked to two different reps at two different DVC kiosks. And get this, as soon as they found out how much she liked the Beach Club they hardly mentioned SSR.

It does seem like a lot of these guys (and gals) are intentionally overselling DVC and underselling SSR. I'd say it's time for DVD to retrain these reps and make sure they aren't misrepresenting the product.
 
Originally posted by rinkwide

It does seem like a lot of these guys (and gals) are intentionally overselling DVC and underselling SSR. I'd say it's time for DVD to retrain these reps and make sure they aren't misrepresenting the product.

I think there training is very little (for Kiosk people vs guides, being a licensed agent is not a requirement, they are more like receptionists to book appointments as I understand it) I spoke with the rep at BCV last year (although I was already a member for 4 years) she gave out a lot of wrong info and didn't know a lot about DVC. When we started talking she actually thanked me for filling her in.

Sandy
 
You can book anything OTHER than a DVC property at the 11 month window. If you want to do an exchange or anything in the Concierge collection those can be booked at the 11 month window.

What bothers me is the number of quides that are telling people making ressies as 7 mos is not an issue. My neighbor did the tour and she really wants to stay at VWL. I told her look for a resale because booking a 2 bdrm at the 7 mos window, especially at Spring Break and holidays, is not easy.
 
If I were a DVC Guide, I would have no problems telling people "you can book a non-Home resort at 7 months, pending availability." Period. Anything further that people tend to read into this is their own issue. I think it's equally wrong to portray it as impossible to book at a non-Home as it is to condemn the Guides for describing the program for what it is.

The best course of action is always to read every bit of material provided and ask very specific questions of the Guides. I find it hard to believe that any would deliberately lie to you. That would certainly cost someone his/her job.

Personally, I think people are far to militant about this 11/7 month issue. There was a great post in just tonight from Disney Doll, who has been a members since '97. In it she said "quite frankly, we never have had a problem staying at a non-home resort whenever we've wanted to". The entire post can be found here:

http://www.disboards.com/showthread.php?s=&threadid=620768

I've only been a member for a year, but we have also booked several non-Home resorts on 3-4 months notice. And I know we're not alone.

Believe what you want to believe...

If you are partial to one DVC resort over all the rest, by all means purchase there. If you don't mind enjoying the variety that the program provides, or normally don't book more than 7 months in advance (YES, it CAN be done), it doesn't really matter which Home you have.
 
If I were a DVC Guide, I would have no problems telling people "you can book a non-Home resort at 7 months, pending availability." Period. Anything further that people tend to read into this is their own issue. I think it's equally wrong to portray it as impossible to book at a non-Home as it is to condemn the Guides for describing the program for what it is.

ITA. All of DVC is based on availability. Even in the eleven month window you may end up on the waitlist. Highly unlikely, but possible.
The reasons I own several resorts, is because I want to vacation at exact times of the year and I always plan a year in advance. By the 7 month window, I already have my air and car rental. I also want a shot at standard view at BWV. If it were not for that, all my points would be at SSR or OKW because they have the best point schedule for onsite Grand Villas not to mention lower maintenance fees.

And yes you can book all the collections 11 months in advance and deposit points for an exchange up to 2 years.

The kiosk attendents are not the best people to get info from. They aren't even guides in training. They can arrange an appt. with a guide or tell you what time the DVC van will arrive.
 
A great deal of getting accomodations at the 7mos window depends on the size of unit you need. Many times getting a 2bdrm is not easy. We've tried to secure availability at BCV and VWL with no luck.

I can't comment on securing a studio or 1 bdrm as we have never tried.
 
All this information is great. Y'all are wonderful!

This is what I have gleaned from your posts ... if we are dead set on staying at the Beach Club Villas, for example, it would be wise to buy at the Beach Club to better our chances of getting space there when we want. If we are flexible and can be happy anywhere, it would be better to buy a re-sale at, say, OKW at a lesser price.

Do those of you who own Vero Beach or HH have trouble finding a spot at a non-home property at WDW in the summer - say a studio or one bedroom?

We can book any property except non-home DVC properties 11 months in advance, but places like Hawaii are tough to get. We can even ask for those properties a couple of years ahead of time? I'm understanding that only the non-home DVC properties have a 7-month window.

If we want to buy a re-sale, Disney has a ROFR and we might not get what we want. I'm curious how long it takes from when you decide to buy a re-sale 'til Disney gives you the thumbs up or thumbs down?

My last question is, where is all this information in print? I haven't been able to find it in the package provided by the Disney Guide (yep, they talked to the kiosk person, and then to a real Guide.) I'd love to put on my reading glasses and read all the small print, if I could just find it!

Thanks again!


:teeth: iluvtink
 
Originally posted by tjkraz
...you can book a non-Home resort at 7 months, pending availability.

I think we all agree that this statement would be fine. The trouble is, they seem to be leaving off that inconvenient caveat there at the end.
 
My understanding is that the 2 BRs are probably the easiest rooms to book. Most people try to be frugal with their points and they don't use the extra points if a studio or 1BR will work just as well. The 2BRs seem to be the units that go last.

We've never had a problem with 2BR availability at the 7 mo window it just depends on where you want to stay. This year we were able to book a stay in a 2BR unit at VWL during President's week at the 7 mo window. We had originally asked for BCV but there was no availability and we would have needed to go on the waitlist. We also have ressies to stay at HHI mid-August, again booked at the 7 mo window.

What most people do in a situation where they do not want to stay at their home resort is they book their vacation at their home resort at the 11 mo window and then switch to another resort.

To me the only reason you need to buy where you want to stay is if you would not be happy anywhere else, can only travel at peak times (Christmas and Easter), or require a Grand Villa.
 
Originally posted by rinkwide
I think we all agree that this statement would be fine. The trouble is, they seem to be leaving off that inconvenient caveat there at the end.

Like I said, that's what *I* would be comfortable saying. But to criticize a salesperson for not mentioning availability when discussing a points-based timeshare is a bit overboard, IMO.

When you go to buy a car and are told "it's the safest car on the road", you don't necessarily expect the salesperson to follow that statement up with "but, if you were T-boned by a tractor-trailer going 80 MPH, you probably wouldn't survive."

I don't work in the sales field by trade, and probably never could. But when dealing with a salesperson, my only expectation is that the product be described in a factual manner. To say that you CAN book at a resort other than your Home is a fact.

The purpose of forums like this is to put a realistic slant on the program.
 
And it would be factual to say that there is availability SOMEWHERE pretty much all the time(Except Christmas and Easter). Now, just because I own at BWV does not mean that I can book a room there in three weeks time, but I am sure that there are some people who go to the kiosk and think that's what they will get if they buy in. The reps should not need to be responsible for someone else's stupidity in a situation like that.

I tried to make ressies last week for August 20-23 and BWV was full(are we surprised?;) But I was able to book a one bedroom at SSR, which is fine with me. I was glad I got anything at the last minute.

The person who originally posted needs to know that DVC is best if you are staying on-property. Yes, I CAN go anywhere in the world that I want to, but the "cost" of the points is much too high. I stayed once at the Grand Hotel on Macinac Island--I'm from Michigan--and it cost me 84 points per night. 84 points is the same as about $840 per night, and anyone can get that room for cash for about $250 per night, so it's really wasteful to trade out. If the poster's family wants something to trade out, they need to look at cheaper options, such as Marriott, Blue-green, WorldMark, etc where the resale cost is pretty inexpensive, and they were designed for trading purposes. Just watch out for the hidden costs in non-Disney timeshares:earseek:
 
Originally posted by iluvtink
All this information is great. Y'all are wonderful!

This is what I have gleaned from your posts ... if we are dead set on staying at the Beach Club Villas, for example, it would be wise to buy at the Beach Club to better our chances of getting space there when we want.

In the interest of being ABSOLUTELY clear, owning at BCV means that you have exclusive booking priviledges for the period 11-8 months before your travel dates. When the 7 month window opens, all bets are off. Every single member can book any vacancies at any resort. We may just be saying the same thing in a different manner, but I just wanted to be clear given your "getting space there when we want" comment.


If we are flexible and can be happy anywhere, it would be better to buy a re-sale at, say, OKW at a lesser price.

I'll agree with that. The only other alternative I would consider would be SSR. With current promotions, you can get 49 years at SSR for $85 per point. A resale at OKW will get you 38 years for about $70 per point, plus closing costs and possible some maintenance fees. Just depends on whether you want to pay more for those additional years on the back end.

Do those of you who own Vero Beach or HH have trouble finding a spot at a non-home property at WDW in the summer - say a studio or one bedroom?

I don't own at either, but I'll try to answer. Vero and HHI owners get the same 7-month window at all resorts. Be careful of Vero. Points at VB can be had pretty cheaply on the resale market, but maintenance is much higher than any of the on-site WDW properties.

Regarding summer bookings, it's my understanding that the summer months are one of the easier times to book DVC accommodations. DVC memebers tend to gravitate to the low point seasons, along with some of the "event" time periods like the Food and Wine fest in the fall.

I also believe that One Bedroom accommodations are among the easiest to book. Based upon what I have read, studios tend to fill up first, followed by 2Bs, many of which are lockoffs requiring an empty Studio AND a 1B in order to book.

We can book any property except non-home DVC properties 11 months in advance, but places like Hawaii are tough to get. We can even ask for those properties a couple of years ahead of time? I'm understanding that only the non-home DVC properties have a 7-month window.

Your DVC comments are correct. Regarding other locations like Hawaii, there are a couple of different ways to do that. DVC has it's own exchange properties. Those, I believe, you book right through DVC. They have point values for each destination. You call MS and book just like a DVC resort. However there is a booking fee of like $95.

As Cruelladeville mentioned above, using points for stays at non-DVC resorts is not generally considered an "economical" use of your points. When you get a copy of the point chart (see my comments below), you'll see what I mean. Generally speaking, you can get a One Bedroom at a DVC resort for LESS points than a standard room at a non-DVC hotel like the Grand Floridian or Poly. Even though the DVC and non-DVC resorts fall under the "Disney" umbrella, DVC is a separate entity and has to negotiate point trade values with the other resorts. Frankly, those trade values are not very good.

Many DVC members will occasionally pay cash to stay at other WDW properties to get their "fix" rather than using points.

Rather than going through DVC, you can also use your points to trade timeshare weeks through other organizations. I don't know a whole lot about this process, so I'll just stop there. ;)

If we want to buy a re-sale, Disney has a ROFR and we might not get what we want. I'm curious how long it takes from when you decide to buy a re-sale 'til Disney gives you the thumbs up or thumbs down?

Correct. DVC's decision is based entirely upon the financial terms of the deal. If you happen to have a contract grabbed by ROFR, painful though it may be, the best course of action is to simply find another contract and make a new offer for $1-2 more per point. The only thing you really lose here is the time you spent negotiating with sellers.

DVC has 30 days to decide. Sometimes it happens quicker--other times they take the full 30.

My last question is, where is all this information in print? I haven't been able to find it in the package provided by the Disney Guide (yep, they talked to the kiosk person, and then to a real Guide.) I'd love to put on my reading glasses and read all the small print, if I could just find it!

Call DVC on Monday morning. They will have your names in the computer (based upon your husband's tour) and they can put you in touch with the Guide that gave the tour. Tell him you lost / never got the materials, and they will mail you a new set. You should get a 15-20 minute video that briefly outlines the program, DVC resorts, and other resort options for trade. IMO, it's a really informative video. I never would have gotten my wife to read all of the printed materials, but after seeing the video she was ready to buy.

You'll also get a lengthy, full-color book that details the point "costs" for different room types / seasons at the DVC resorts. It also lists the other hotels to which you can trade and basically everything else about how the program works.

Good luck, and don't be afraid to ask more questions.
 
Originally posted by tjkraz
...to criticize a salesperson for not mentioning availability when discussing a points-based timeshare is a bit overboard...

I take exception to that statement.

The very essence of a point-based program revolves around the question of unit availability since you're not dealing with the guaranteed fixed week of a traditional timeshare.

In the end it's DVDs choice, they can either clearly explain all details of their program upfront or deal with the repercussions later. Maybe it's better to ask forgiveness than permission.
 



















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