We just got back from WDW on Sunday. Overall we had a great trip. We were in building 5.
We had two issues perhaps people should be aware of as they may or may not be an issue for you. Let me say up front this is our second trip and we really like WBC and would stay again, though next time we may look harder at alternatives. For the cost, it is a great bargain and hard to beat being on property.
On our last trip, the pirate slide by building 5 was open to anyone, no restrictions, while the blue slide by building 3 required riders to be 48" or higher and/or be able to swim a length of the pool. So when we were given an option between a fireworks view in building 3 and a non-view in building 5 we took the option that would give our 6 year old son the most access to a pool slide he could use. This was 6:30pm on Sunday after a two day drive. What we discovered the next morning was that there was now a 48" or higher restriction on the pirate slide as well, and no swimming requirement to get a round it. Fortunately my son had been taking swimming lessons, so he and I were able to walk around the long way (walkway still closed at building 6) and he got a bunch of slide time in on the blue slide. But if we had only known this in advance we would have known to take the room in building 3 and get some fireworks viewing as well.
The first room they put us in in building 5 was on the third floor. Overall it was okay, but the carpet was filthy and my wife stepped on a carpet tack sticking up through the carpet and that was unacceptable with our 9 month old son now crawling all over the place. We also noticed the pile of dirt outside the door here, but my wife eventually figured out that this was not from previous guests but from the cleaning crew using the carpet sweeper previously mentioned, and that eventually the hallway carpet gets vacuumed.
I found this out when I arrived with all our stuff, fortunately on a cart. So I and the 6 year old walked back over to the main building to get new room keys for a room on the fifth floor. Unfortunately this room also turned out to have a filthy carpet, as well as a footprint on the sheets in the bed (we always do a bedbug check before unpacking into a hotel room). By now my wife was upset, we'd spent an hour plus and still didn't have an acceptable room.
She called and requested a vacuum cleaner and sheets for the bed. The on-shift night manager sent his head of maintenance and housekeeping to check out two possible replacement rooms, and they asked if we would like to move to a room on the 14th floor. We waited 15 minutes for them to check the rooms, and then 15 minutes for them to send new room keys over. My wife went up to check and came down nearly in tears as the carpet in this new room was still filthy and there were long hairs in the bed. My wife is not a super clean freak or what not, but she's read enough about hotel cleanliness that she Lysol wipes down all surfaces where ever we go. So the dirt was definitely making her unhappy. I put my foot down as I knew continuing to move would just be worse and the fifth floor room was the best of the three. So the housekeeper brought us a vacuum cleaner after we indicated we'd stay, and a maid also came up with new sheets for the bed and the pull-out bed and made the bed. So we arrived at 6:30pm and after 10pm we were finally able to start unpacking into our room.
Someone at the resort told us that Wyndham had switched from having a staff of housekeepers to clean rooms to using a contract service, and that the contractor's crews did not do as good a job. This most certainly was our experience having looked at three rooms in the same building. When someone's been living in a place for a week you need to use more than that push carpet sweeper (very weak, I tried it myself and it can't get into corners etc) to clean the carpet. And your staff should not be dumping the sweeper in the hallway as all guests see that area.
Every Wyndham employee we interacted with at the resort was friendly and helpful and did everything they could. We had no complaints with the staff or any other aspect of the resort. My wife submitted a formal complaint through Wyndham's website and was amazed that at no point including the next day when she called and talked to the regular day manager about it were we comped in any way for our troubles, not even say $10 worth of free drinks at the pool or something more tangible than a verbal apology.
we most certainly hope that enough people are complaining about the carpets etc for Wyndham to realize its an issue they need to fix. I wouldn't discourage anyone from still trying Bonnet Creek, if you're someone who is bugged by dirty carpets just know to insist on a vacuum cleaner if the carpets are dirty. 30 minutes of vacuuming is worth a week's peace of mind on vacation. Otherwise it's a great resort and we echo all the good things said here about it. Hopefully we can save someone else some time and effort at the beginning of their vacation by what we learned.
the buses are actually great, but I'm tired of waiting for them all the time.
Thanks for any info you can give! 
