I was told when I booked that the balance would not be due until I got a confirmation with my name on it, which would be a couple of weeks out. However, I got an email a couple of weeks ago (54 days out) that my balance was due. I did not get the confirmation with my name on it, though. When I called Vacation Strategies to ask about it, I got a rather frazzled sounding man, who was sort of snippy, who told me they now required the amount to be paid in full sooner and that they no longer send out the confirmation in the guest's name and that I would not need it to check in anyway. He also said something about during the next few weeks they would be booking and rebooking it using several people's points because it was a 10 night reservation and they wanted to get the best price. He then told me that didn't concern me though and not to worry about it, all I needed to do was show up May 10th and that I would not be getting anything else from them. When I asked him what I would need then, he said nothing but ID, but if I would feel better about it, I could call VS 48 hours before I arrived and they would patch me through to BC, who would then confirm I had a reservation with them.
I'm just curious as to why your balance wasn't due until two weeks out, but they made me pay mine at 54 days out.
Also curious if you've gotten any kind of confirmation with your name on it from BC? Thanks!
