G8r4evr
DIS Veteran
- Joined
- Mar 31, 2007
- Messages
- 1,702
You got an awesome deal for the Hilton! Our first trip, I booked via Expedia and therefore had paid our hotel stay in full to them rather than the hotel directly. I thought this might affect any chances of an upgrade. DH who is the HH member called the Hilton reservation line (NOT the hotel) prior to our arrival to confirm the reservation and asked the agent about upgrades. She automatically gave us the Disney view because we are HH members. Maybe you can try to call the Hilton reservations # to confirm your room reservation and ask them about the upgrade rather than the hotel manager? I recall when we went to the hotel and asked again about the upgrade to the suite, the manager said that we would have to pay an additional $75 a night for the suite since we had booked through expedia.
We recently returned from the Waldorf Astoria Orlando a few weeks ago and this time we did book our room directly through the Hilton website for a standard non Disney view room at the Hilton Bonnet Creek. When we arrived at the Hilton we asked to upgrade to a suite at the Waldorf with a balcony and disney view, and they gave it to us for an additional fee which we gladly accepted because it was still way way cheaper than rack rate for the suite at the waldorf!
I wouldn't worry too much because I am sure when you arrive at the Hilton to check in, just ask if you can pay to upgrade for a view, and if the hotel is not busy I can't see why they wouldn't give it to you especially if you are willing to pay for it. And worse case snenario is you don't get your view, but you still got your hotel room for a great price. The fireworks are not that exciting anyways from Epcot because they are so small and you can only see the tops of it! Don't let that ruin your stay. The hotel ammenities are fabulous and you have the Waldorf next door too to enjoy.
I called the hotel today and spoke with a super nice rep and asked to add the requet "king bed, upper floor" to my ressie. He said sure. I then told him that I booked the my credit cards rewards program via an outside travel agency and they did not have the Disney view availabe at the time. I went on to ask the rep if I could pay to upgrade to a Disney view when I got there and he said sure, or I can take care of that now and its $10 extra night!! (same as the previous rep told me). I repeated to him that I had booked through and outside agency and asked if that would be a problem and he said nope, I will not the ressie and take your credit card when you get here. Im SOOOO hoping that they honor this. If I get turned down after 2 different reps told me I could upgrade, I will be seriously frustrated.