Great reviews! Just to let you know, since your visit they have fixed the tile of the rose on the floor

, we were there last month and took a picture and the tiles you show missing were replaced. We also liked The Rose Gallery room too because it was bright and cheerful, not that the ballroom isn't cheerful, love the snow falling, but The Rose Gallery is warm and inviting in a different way.
I am so glad they fixed the tile! It seemed sort of weird to be breaking already. We have the same feeling about the Rose gallery. It was bright and comfy! I liked the booths.
I think you're right about the amount of seating vs. the kiosks however if you went early like we did I noticed it was pretty full inside when we left, I'm not sure if they added more kiosks if it would create a problem of seating not available after a while??
Yeah maybe. I think they must still be testing some of the options too. Maybe they will add more order yourself kiosk.
Sorry to hear AP had it's issues. We went there as well last month after a several year hiatus because it wasn't too good. This time around it was very good. And, to answer some of your concerns, the mushroom soup SHOULD be HOT, mine was.

The mushrooms shouldn't have been chewy, mine were soft. We had the sour dough bread as another poster mentioned. It was delicious! Before we left our server, Donald gave us a box because they had just made more and it was getting late. I still have some in my freezer!!! (I was able to flash freeze it because we were staying at the cabins and had a frig with a freezer).
That is soo nice that he gave you a load to freeze!! What a nice server!
Donald is an EXCELLENT server whom we actually recognized from 7 yrs prior! who served us at Citricos. We talked to him about the salmon because last time it was raw and the server we had then insisted, "that's the way its cooked", well who's paying the $30 something for it??? He brought it back out and it was like rubber (like it was microwaved and it took another 15 min), after an irritating discussion with the manager it was taken off our bill but it just left a "bad" impression so it took a long time for us to return.
Donald said they should cook things the way the guest wants, but they tend to UNDERCOOK stuff there so you need to tell them COOKED THROUGH or medium means cooked through but still red. I would have sent that steak back if it was as bloody as you mentioned but the server should have asked you if you like raw meat as they should be familiar with how things are cooked. I know it was probably an after-the-fact thought, but still...
Anyhow the salmon I had was good but still not as good as I remember it being years ago (certainly better than the last visit)...but it was amazing in the past, now it could be the type or the cut because I know it changes depending on the time of the year. I didn't feel there was enough of the mashed sweet potatoes and they did put a small side of that kale stuff that you had and I didn't care for it much either (I think it's more like a garnish but they need a more "desirable" garnish

), right?
In a signature like that your glass should have consistently be filled, if it wasn't real busy and you were a party of 1 there were no excuses for that. I don't know if our experience would have been different if Donald wasn't our server but he made it a good experience.
Your desert looked heavenly, wish we would have tried it, maybe next time. But it makes me wonder if we go again and don't have Donald for our server if we will only get "mediocre" service?

I'm glad you enjoyed it for the most part though.
Service can "so" make or break a meal. We had lousy service at Sanaa and this was a meal I was really looking forward to so much and it wasn't really good for us. I was disappointed, but I wonder if the server was different if it would have been better (maybe I would have been guided better regarding menu selections). Your server at AP should have asked you if you like your meat raw?