hopkinsmn27
Earning My Ears
- Joined
- Feb 24, 2015
- Messages
- 20
Gina can you confirm the email to make sure I am sending it to the right one? My fillow up email was a week ago so I would have expected to hear back from at least one of them by now.
For a skylight, you need to request top floor. As long as you are okay with stairs, any of the sections will be fine. Only Lakes and Cascades have elevators. Spas phase is probably the best location with close access to the Spa Super Pool and the Cascades Pool. Some of the sections have very specific checkin days but since you booked 10 nights, it isn't a weeks based owner reservation. How did you book? Through Marriott.com? Another important factor, are you booked into a two bedroom unit?
The upper Spas villas do not have skylights, unfortunately (we stayed in one on our very first visit to SVR in 2013). While we liked that area,, we found the villa to be very dark in comparison to those with skylights. The top floor Cascades unit that we had this past October had a skylight, though, so if you want to be on the south side, that might be a good option for you.
We will be there at the same time as you. We check in on the 17th of April.
I never received a response back when I emailed for our February stay.
Yes, Kayla messaged me back at the end of last week (about 6 days after we had emailed her with our pre-arrival requests). I am so sorry she hasn't responded to you! In your shoes, I would send a second message as a follow up, gently referencing that you hadn't received a reply so you just wanted to be sure she received your original note.