The Plaza and inconsistencies with ADRs

ErinsMommy

She believed she could, so she did
Joined
Apr 20, 2011
Messages
6,902
For most this isn't the most popular or hard to get ADR, but what I don't get is the inconsistency.

One day I came across a 3:00 ADR so I grabbed it but have been trying to modify it for weeks to a later time (4:00) and am told repeatedly by CMs "its walk up only" or "no reservations past 12" (some have reported 3:00). Today I see a 4:00 online. I try and book it online and can't. I try and book it through the automated system and cant. I wait for a CM who tells me "its walk up only" I tell her I'm looking at a 4:00 online, can you please check. She comes back "oh I see it, would you like to make the ADR?" :headache:

So after she books it I ask if she can please check another date for 5 days later (for us its a great sit down for pre-party dining) and she says "its usually walk up only" and maybe they made an exception for that one night you already booked". I didn't have the heart to tell her I already had an earlier ADR that I was trying to modify until later.

But wow, what's with all the inconsistency with booking ADRs here?? If they want it to be walk-up only, that's fine, but to say it is, when its not, is confusing.
 
I was able to book a 4pm ADR on a Christmas party night. Took about a week to get the time slot I wanted. I just kept refreshing the app and found one open in the middle of the night. I've had better luck getting the ADRs I've wanted at 3 or 4am than during the day but it sucks to have to wake up especially when I'm paying thousands for my vacation. Shouldn't be this stressful.
 














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