JRDMAN
Mouseketeer
- Joined
- May 9, 2008
- Messages
- 159
concierge as much as we did. Enjoy it!!!
Another thing they are helpful for is resolving conflicts. The night we did the fantasmic dinner package, fantasmic was canceled due to lightening. Everyone was so angry that we didn't hear the announcements over the crowd's boos. The next morning, I spoke with Lawrence at concierge who directed me to guest relations at DS who told me that the show part is actually free (so there are no refunds) but if we went to guest relations they would give us another preferred seating voucher for a night of our choosing. When my hubby ran over to get the new voucher the CM at DS guest relations (who was a total snot) told him sorry - nothing she could do - we'd have to stand in line for 2 hours like everyone else. I went to the poly concierge desk while he was still there and Kathy helped me out by calling and speaking to the supervisor over at DS and we got our preferred seating voucher. Remember - they are there to help you and they actually seem to like doing it.![]()
How did you like Fantasmic? It's my all time Disney favorite with Illuminations being a close second.
Then again, Spectromagic is awesome too! But I can't say enough about Wishes either.
Ok Ok...so I'm fickle...but I think that's allowed at DW.
Anyway, I hope you enjoyed Fantasmic.
And I'm glad concierge staff again lived up to the praises that I have for them. They have always made my stay extra special in more ways than I can say. And I agree with you, they actually seem to like what they do. I guess that's why they're so good at it.
