The Genie Usage, Tips and Strategy ONLY Thread

[katyringo]

Thanks. I would have been just fine with that. Luckily it seems to be back up!

Kidding- it's down again.

 

[Lsdolphin]

How do I cancel/change a genie+ time for a later time?

 

[leeniewdw]

There is no "change", you have to cancel and then re-book. I haven't been in the parks yet since G+, but I'm presuming there's a CANCEL if you click on the LL?

 

[Lsdolphin]

Hmmm

There is no "change", you have to cancel and then re-book. I haven't been in the parks yet since G+, but I'm presuming there's a CANCEL if you click on the LL?

, I clicked LL but not seeing any option to cancel....guessing I should wait til I can book another ride at 11:00 before doing anything with first choice which I want to make later...

 

[katyringo]

My Everest converted to a multiple expirence and says any lightning lane. Does that mean FOP?

 

[katyringo]

This is the language it uses:

 

[scrappinginontario]

OMG! Valid point! I also have a 7:05 flight! Hoping I can board early and secure my LL before take off!!!
Just added “print boarding pass” to my itinerary
Also thinking I need airline wifi so I’ll have to buy it on delta!!

If your flight is at 7:05, you will still be on the ground at 7:00. Can you use your data and save purchasing wifi unless you push back from the gate super early?

My Everest converted to a multiple expirence and says any lightning lane. Does that mean FOP?

In the past, any FP+ option that was excluded from a 'multiple experience' was stated on the notice. Does it state any exclusions?

 

[BrotherCraig]

Hmmm

, I clicked LL but not seeing any option to cancel....guessing I should wait til I can book another ride at 11:00 before doing anything with first choice which I want to make later...

You click on My Day and then go to your chosen ride. Click on it and there will be a cancel on there. I did it many times last week.

 

[scrappinginontario]

This is the language it uses:

To me it sounds like it can only be used at EE. Possibly if EE remains down it many change the wording but currently I interpret that to mean it can only be used at EE.

 

[Lsdolphin]

Yes

You click on My Day and then go to your chosen ride. Click on it and there will be a cancel on there. I did it many times last week.

yes! Thank you

 

[katyringo]

I spoke to guest relations who told me I can use that multiple expirence pass anywhere except Pandora. I asked what happens if Everest doesn't come back because respectfully I didn't pay extra to ride dinosaur or safari... they said I would need to come back to guest relations to have it refunded.

and this is my first complaint about this system.

 

[leeniewdw]

I spoke to guest relations who told me I can use that multiple expirence pass anywhere except Pandora. I asked what happens if Everest doesn't come back because respectfully I didn't pay extra to ride dinosaur or safari... they said I would need to come back to guest relations to have it refunded.

and this is my first complaint about this system.

I don't blame you.

This probably means absolutely zero, but on our last trip (March 2020 so FP+ era), we had a FP for Space Mountain and it was down. We went about our time at MK, riding a few rides and then wanted to leave. We always break midday and hop to other parks. When I went to Guest Relations at an umbrella, they said I could change it to an any time FP for SM, but not for anything else. We decided to stop at town hall (is that what it's called?) and ask again if they could move the FP to 2 days later, the next time we planned to be at the park and they did it no problem. (and LOL, we never used it because of Covid and leaving a day early to head home.)

tl;dr; I would definitely stop again and ask for what you'd like.

 

[katyringo]

I don't blame you.

This probably means absolutely zero, but on our last trip (March 2020 so FP+ era), we had a FP for Space Mountain and it was down. We went about our time at MK, riding a few rides and then wanted to leave. We always break midday and hop to other parks. When I went to Guest Relations at an umbrella, they said I could change it to an any time FP for SM, but not for anything else. We decided to stop at town hall (is that what it's called?) and ask again if they could move the FP to 2 days later, the next time we planned to be at the park and they did it no problem. (and LOL, we never used it because of Covid and leaving a day early to head home.)

tl;dr; I would definitely stop again and ask for what you'd like.

So knowing Disney I stopped at another guest relation place and asked again. This guy said only at Everest but for anytime and if it didn't come back to come back and get a refund.

so in true fashion they don't even know their own rules lol.

doesn't matter Everest is back up.

 

[jade1]

Did anyone find an adult passed out on a bench today?

As a matter of fact.....

 

[BrotherCraig]

This is the language it uses:

They cancelled it for you when that happens. With that said, when it comes back open, no need to rebook. Just show up at the lightening lane and show them that. They will permit you through. Happened to us TWICE last week. Enjoy.

 

[katyringo]

Interesting development:

safari went down while I held a genie+ for it. The multiple expirence pass for that one looks different than the one for Everest. It says specially what it can and cannot be used on. This makes me wonder if that Everest one can be used on Pandora. Should I try it? Pics of both attaches.

 

[katyringo]

This is how they show up on the my day page..

ignore my FOP booking..

 

[katyringo]

Another development:

I shouldn't have been able to book another genie until 1244 - but because my safari was converted to multiple experience genie told me I could book a lightning lane so I was able to book another sooner than 2 hours.

 

[ENJDisneyFan]

Just back from a Thanksgiving week trip. Used G+ in MK and DHS with pretty good success. Overall, I was surprised by how many passes I was able to get throughout the day during a very busy week. My main complaints are as follows:

1. Lack of a change/modify button. This is HUGE in my opinion. It was incredibly frustrating to see a time pop up for a ride we wanted, but by the time you cancel your other pass, the time would be gone. You basically have to not be holding something and continue to refresh until you get what you want.

2. I felt like I was constantly on my phone, even more so than with FP+. I disliked having to keep track of the 2 hour windows and be ready to keep booking throughout the day.

3. Offsite is at a huge disadvantage for booking ILL$. It is basically impossible to get either ROTR or Remy if not onsite. Both were sold out consistently ahead of park opening. Not a huge deal for Rise since standby is offered, but frustrating for Remy since the only other choice is to start the day at Epcot with a park pass (which my family never does).

 

[ZeeWP]

Off topic, but there is a banner at the bottom of the resorts TV channel saying no need to arrive earlier than 1/2 hr EE time. If I saw that and got to DHS only to find myself in an hour long line behind people that arrived at 730am I'd be really annoyed.

Little things like this, and things like the way the Genie gives out itinerary, make me think of Disney as one of those micromanaging bosses. They are trying REALLLLLLLY hard to control the crowds the way THEY want to the minutiae detail.