We recently returned from Disney. 2nts BWI, 4 nts poly lvc, 2 nts AKL concierge. Wanted to let you know a few things from our stay.
We booked standard room using ap rate. Arrived at noon and inquired about any upgrades available. Cm gave me the sheet with rack rates and said, whatever the differences is. No concierge upsell here but we did want to see about an ap rate for a boardwalk view since the room they had originally assigned was way far out and by convention center. They had to call central reservations and said it would be ok. They just needed them to fax some info over and give them about and hour and we could get into the new room. This part took about 30 minutes. Took the kids to lunch, returned, and still no fax so off to MK. Returned around 6:30, tired, wet, and hungry. Still no fax so let's talk to the manager helping the unhappy group next to us. She finally got us into the room but had to bring our real keys up later--guess my whining kids in the lobby got them moving! They did send a lovely fruit basket which I assume was for my trouble, but it only said "Welcome to the Boardwalk Inn" so I'll never know.
We had room 3235 and it was very nice. We were between Boardwalk Bakery and Spoodles. There wasn't much noise when the doors were open (we were there during the week) and very quiet when doors closed. Only thing we heard was music from club at other end of boardwalk. Our balcony was a little walled off though, not the open ones, and part of it was really concealed. We did not have a daybed either (2 queens room). The only complaint about the room was the mold on the ceiling above the shower and the very sloppy caulking that was coming off near the tub. My 5 year old was actually the one to notice this.
The lobby and other main areas were lovely, just as pictured. I took an early morning walk and decided that we would've been better off with the standard view rooms. The garden areas were so pretty and fragrant and truly quiet.
It did take some time to figure out the elevators going where though, but I think this isn't the only resort like that.
About the pool. Loved the pool area. My 5yo did the Keister Coaster several times. One neat thing, they picked someone for the first kid of the day (unfortunately, not my son) for the first ride of the day. He got his picture taken with a rainbow clown wig and red nose and Magic Moment Certificate before they announced he was going to be the Keister Coaster Kid of the day--he then was the first one down the slide. Too cute! My 2 1/2 yo was begging to do the slide. The lifeguard told me no minimum age so he could do it. He had lifejacket on and I brought him to the top. I cannot tell you how awful it was to watch his little body spinning around while he was crying the whole way down (and he's my little daredevil!) He did not ask to do any other slides at the other resorts after this. I would definitely wait until they are bigger and braver for this one. Start off easy at AKL.
They also grabbed me in the lobby about doing a daily survey about our spending habits while here. For filling out where we spent money each day we could receive a disney character shaped pen each day. Don't know what they're doing with the info but the kids liked the pens and we are supposed to receive in the mail a gift worth $25 so we'll see.
Overall, a lovely resort. Would we stay here again. I doubt it, unless it's concierge and we could sidestep front desk altogether. I think we would enjoy it more when the kids are a bit older or on a trip without them--the garden suites look especially nice! Hope this info helps.