Frustrated with online placeholder

[katyringo]

I've been trying for a couple days to work through a booking using the placeholder online.

It glitched out or I get the 7 dwarfs problem screen.

I will call- which I hate. Anyone else similar thing and found a work around online? We bought our placeholder literally the day they started being able to be used online so I wonder if it just got screwed up.

Anyway-

Quick questions.

The $250 - is it already applied to the cost of the cruise I'm seeing with the placeholder discount or is it applied when I get to checkout. Hope that makes sense.

 

[plutolovr]

The cost you see online will be the full price (discounted at 10%). The $250 you paid will come off the deposit amount you owe. So if the required deposit is $1000 for your cruise, you will then owe $750. Then the balance due after you apply the payment will reflect the $1000 paid. Hope that makes sense.

 

[katyringo]

The cost you see online will be the full price (discounted at 10%). The $250 you paid will come off the deposit amount you owe. So if the required deposit is $1000 for your cruise, you will then owe $750. Then the balance due after you apply the payment will reflect the $1000 paid. Hope that makes sense.

Yes thank you.

 

[Cfabar1]

I thought you had to call to use a placeholder?

 

[PrincessShmoo]

I thought you had to call to use a placeholder?

It was recently announced that that ability is now available online. Maybe they're having issues with the program?

 

[katyringo]

Called and got booked.

It would let me get as far as choosing room and putting in everyone's information and then glitch out.