jdb in AZ
It could end up curdled
- Joined
- Feb 11, 2011
- Messages
- 12,586
Two weeks ago we flew from PHX to MCO with a plane change in San Antonio. Heavy rains in Texas so we were delayed getting into San Antonio. When we landed there were no gates available so we waited in a holding area with several other planes. The pilot called it the duck pond. But there was no hurry. DH got a text message from SWA alerting us that our connecting flight had been delayed due to mechanical issues.
They eventually brought in another plane and we ended up being delayed four hours. They mentioned compensation for the delay and I figured we might get a voucher for freebie airport food. Last time I was on a delayed flight due to mechanical problems AA put me up in a hotel, but this time we weren't bumped overnight so I wasn't expecting much. Very surprised that SWA called the passengers to the podium in groups of 6-8 and gave everyone a $100 voucher for a future flight. oh darn.
After our vacation we returned home on a direct flight and landed on time -- yea! -- and discovered that SWA had e-mailed us additional vouchers for $50 each.
They eventually brought in another plane and we ended up being delayed four hours. They mentioned compensation for the delay and I figured we might get a voucher for freebie airport food. Last time I was on a delayed flight due to mechanical problems AA put me up in a hotel, but this time we weren't bumped overnight so I wasn't expecting much. Very surprised that SWA called the passengers to the podium in groups of 6-8 and gave everyone a $100 voucher for a future flight. oh darn.
After our vacation we returned home on a direct flight and landed on time -- yea! -- and discovered that SWA had e-mailed us additional vouchers for $50 each.
