SR 00inkjets
- Thread starter lilstint
- Start date
briannesmom
<font color=coral>Definitely not the kind of shot
- Joined
- Nov 2, 2003
- Messages
- 1,389
Still waiting here too. How long ago did you order? I ordered on 1/21 and opend a trouble ticket on 2/6. The trouble ticket still shows pending.
Amy
Amy
HayGan
We could all use some pixie dust now and then :)<b
- Joined
- Apr 28, 2004
- Messages
- 8,798
OMG since the begining of February! I would definitely be sending Tricia a note. My tickets have been open for a week now. The 00Inkjets one shows as pending but the others are still in the open.
HayGan
We could all use some pixie dust now and then :)<b
- Joined
- Apr 28, 2004
- Messages
- 8,798
Go to Account History and then click on the Trouble Tickets link. It will show you the status of your tickets.
lilstint
DIS Veteran
- Joined
- Jan 19, 2005
- Messages
- 1,122
When I go to account history, there is a link there which says that the trouble ticket is open. Yet, right under the link, it says:"You Don't Have Any 'Open' Trouble Tickets" Does that mean it is closed? If it is open, then shouldn't it be under pending???
/
HayGan
We could all use some pixie dust now and then :)<b
- Joined
- Apr 28, 2004
- Messages
- 8,798
When I go to account history, there is a link there which says that the trouble ticket is open. Yet, right under the link, it says:"You Don't Have Any 'Open' Trouble Tickets" Does that mean it is closed? If it is open, then shouldn't it be under pending???
I still have a few under the open section. My trouble ticket for the 00InkJets offer is under pending. Tricia had contacted me about it when I first filed it but I haven't heard anything back since then.
Maybe if Tricia visits this thread she can provide a little more insight to the open/pending status.
sunshinegirl
<br><img src="http://www.wdwinfo.com/images/sponso
- Joined
- May 30, 2006
- Messages
- 1,174
Actually, I have never filed a trouble ticket, so I am not sure what it looks like! LOL! What I see on my end is much different than what you see on your end.
One glitch in our program that is probably making some of you think that I am ignoring you is that once something is moved to "pending" I do not see any of your responses. So you could be out there asking me a million questions about why you have not gotten your credit and I would not know it. Now, if it is either "open" or "closed" then I immediately see your responses. It's a coding issue that we are trying to fix.
One glitch in our program that is probably making some of you think that I am ignoring you is that once something is moved to "pending" I do not see any of your responses. So you could be out there asking me a million questions about why you have not gotten your credit and I would not know it. Now, if it is either "open" or "closed" then I immediately see your responses. It's a coding issue that we are trying to fix.
HayGan
We could all use some pixie dust now and then :)<b
- Joined
- Apr 28, 2004
- Messages
- 8,798
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