SR 00inkjets

[lilstint]

Is anyone else still waiting for credit or word on their 00injets order?

 

[HayGan]

Yep, I am still waiting on that as well as eAuction Success and Shoppingjobs

 

[briannesmom]

Still waiting here too. How long ago did you order? I ordered on 1/21 and opend a trouble ticket on 2/6. The trouble ticket still shows pending.

Amy

 

[HayGan]

Still waiting here too. How long ago did you order? I ordered on 1/21 and opend a trouble ticket on 2/6. The trouble ticket still shows pending.

Amy

OMG since the begining of February! I would definitely be sending Tricia a note. My tickets have been open for a week now. The 00Inkjets one shows as pending but the others are still in the open.

 

[lilstint]

How do you check if something is "Pending"? Thanks

 

[HayGan]

How do you check if something is "Pending"? Thanks

Go to Account History and then click on the Trouble Tickets link. It will show you the status of your tickets.

 

[lilstint]

Go to Account History and then click on the Trouble Tickets link. It will show you the status of your tickets.

When I go to account history, there is a link there which says that the trouble ticket is open. Yet, right under the link, it says:"You Don't Have Any 'Open' Trouble Tickets" Does that mean it is closed? If it is open, then shouldn't it be under pending???

 

[HayGan]

When I go to account history, there is a link there which says that the trouble ticket is open. Yet, right under the link, it says:"You Don't Have Any 'Open' Trouble Tickets" Does that mean it is closed? If it is open, then shouldn't it be under pending???

I still have a few under the open section. My trouble ticket for the 00InkJets offer is under pending. Tricia had contacted me about it when I first filed it but I haven't heard anything back since then.

Maybe if Tricia visits this thread she can provide a little more insight to the open/pending status.

 

[sunshinegirl]

Actually, I have never filed a trouble ticket, so I am not sure what it looks like! LOL! What I see on my end is much different than what you see on your end.

One glitch in our program that is probably making some of you think that I am ignoring you is that once something is moved to "pending" I do not see any of your responses. So you could be out there asking me a million questions about why you have not gotten your credit and I would not know it. Now, if it is either "open" or "closed" then I immediately see your responses. It's a coding issue that we are trying to fix.

 

[lilstint]

Bumping to see if anyone got credit yet.

 

[HayGan]

Bumping to see if anyone got credit yet.

Nope still waiting