So wigs are considered medically necessary but hearing aids are not?

Try chemo at thirty grand a dose on a 95 year old who still passes away two months after diagnosis.

We need better education on why some things should not be selected because the rate of cure is just too small.
This is an extremely slippery slope. Most will agree with you because Grandma's 95. But what happens when someone's 42? Should they be denied coverage of chemo because their projected life expectancy is "only" two months? Is this the "education" of which you speak? :scared1:
 
This is an extremely slippery slope. Most will agree with you because Grandma's 95. But what happens when someone's 42? Should they be denied coverage of chemo because their projected life expectancy is "only" two months? Is this the "education" of which you speak? :scared1:

Not apples to apples. At 42, if cured, the person has another 30+ years of life expectancy. At 95, not so much. Even the worst cancers with the highest mortality rates have survivors.

Still, I agree that it is a conversation that must be carefully framed.
 
But voluntary could mean anything. . .if you had a baby then they don't have to cover anything because you chose to get pregnant? :confused3

If you had a medically necessary amputation, then they don't have to cover PT or your prosthetic because you chose to have the surgery?

If you had bypass surgery then they don't have to pay for any of your after care. . because you chose that?

That is insane to expect people to decipher any of that!
I do agree. . .if your policy says that they EXCLUDE certain things. . then you can reasonably assume those things aren't covered. I've never had insurance that covers massages or chiropractic, but they are specifically excluded. Now my mom's insurance does cover those things. . .so many per year. I just think that if you lose your hearing due to chemo. . .and I don't know just how common that is, but most people would assume that it is covered, as a complication. . .like most complications ARE covered. If they are NOT going to cover it, then it needs to be a specific exclusion.

I'm just curious. . .how is blindness due to complications of diabetes covered?

Why, don't you want to know about that before something happens? The insurance companies are always made out to be the bad guy, and the public is always made out to be the victim. Thats not always the case, we agree to insurance and assume that everything that happens to us will be covered because thats what insurance is for, thats why we pay them, etc. The reality is thats not the case and we don't find that out before something happens.
Look at the research that people do when planning a WDW trip, or buying an LCD TV vs. LED, why shouldn't we do the same research when purchasing our insurance, most people just sign on the dotted line without really knowing what they are agreeing to :confused3
I'm guilty of it, but thats my own fault and if something happens and am told this and that isn't covered then I accept that its my fault and my responsibility.

Then what about my hearing that is lost due do no fault of my own :confused3.

You are taking my quote out of context, I was speaking specifically about the pp's issue. Yours is different, and I have repeatedly said they should be covered, however if your insurance excludes them for whatever reason then its your responisbilty to pay for them.
 
This is an extremely slippery slope. Most will agree with you because Grandma's 95. But what happens when someone's 42? Should they be denied coverage of chemo because their projected life expectancy is "only" two months? Is this the "education" of which you speak? :scared1:

Slippery slope indeed. And timely too.
 

...Actually, in the insurance world that is not true. Because of the nature of an insurance contract, unless it is specifically EXCLUDED, you should assume that it IS covered.

Some of the best lawyers in the world write the contracts for insurance companies. I assure you, if it is excluded, it is named so in the contract (though it may not be named specifically in a "list" that you would recognize). The problem - most of us don't read those contracts carefully before we sign them - or, with medical insurance, many of us only have one affordable option through work and have to accept what is offered.

To use my wife's example - the insulin pumps have been excluded in cloudy language, excluded in very clear language, and included in very clear language (never included in cloudy language, it was always very clear when it was included :confused3) - depending on the company that we were using at the time.
 
Not apples to apples. At 42, if cured, the person has another 30+ years of life expectancy. At 95, not so much. Even the worst cancers with the highest mortality rates have survivors.
Chemo is not always curative. Many times it's palliative.

It is frightening to think of a numbers cruncher making these decisions as opposed to patients and their doctors.

Sure, on paper it looks great. But wait until it's you (a general you) or your own loved ones needing treatment.
 
That's the way we consumers wish it was. It is not the reality of the insurance world.

And as we've very clearly seen in this thread, making the assumption you're recommending people make is harmful. People end up being surprised and disappointed, and for no good reason.

It IS true in the insurance world, the issue, as quoted below, is that people don't read their contracts and don't KNOW it isn't covered. Because people buying insurance can not amend the contract, it MUST specifically state any exclusions or it IS covered. Like people have found, something might be covered for one condition but not another. Your contract may cover wigs for loss of hair during chemotherapy and it will specifically state that it will ONLY cover wigs due to loss of hair during chemo, since it states it that way, it has excluded coverage for any other reason.

Some of the best lawyers in the world write the contracts for insurance companies. I assure you, if it is excluded, it is named so in the contract (though it may not be named specifically in a "list" that you would recognize). The problem - most of us don't read those contracts carefully before we sign them - or, with medical insurance, many of us only have one affordable option through work and have to accept what is offered.

To use my wife's example - the insulin pumps have been excluded in cloudy language, excluded in very clear language, and included in very clear language (never included in cloudy language, it was always very clear when it was included :confused3) - depending on the company that we were using at the time.

:thumbsup2
 
/
Chemo is not always curative. Many times it's palliative.

It is frightening to think of a numbers cruncher making these decisions as opposed to patients and their doctors.

Sure, on paper it looks great. But wait until it's you (a general you) or your own loved ones needing treatment.

Yes it is. Additionally, there are times that the "numbers" are stacked against a patient and yet they do respond and get better. I've read many cases to that effect.
 
Chemo is not always curative. Many times it's palliative.

It is frightening to think of a numbers cruncher making these decisions as opposed to patients and their doctors.

Sure, on paper it looks great. But wait until it's you (a general you) or your own loved ones needing treatment.

I agree - but this has been the case in American medicine since the advent of medical insurance. These companies have to survive. To do so, they have to make decisions that I wouldn't wish on anyone.
 
It IS true in the insurance world, the issue, as quoted below, is that people don't read their contracts and don't KNOW it isn't covered.
If you read the contracts, you'll see that what I said is true: The contracts outline what is covered first, sometimes in broader strokes, and in those cases you'll also see exclusions. Sort of like saying "including New York, Pennsylvania and Maryland, excluding Baltimore and Annapolis".

Don't deceive yourself: Everything covered is INCLUDED, either in the policy or by law. Nothing is automatic. Assuming that things are automatic is what gets people in the situation that the OP is in.
 
If you read the contracts, you'll see that what I said is true: The contracts outline what is covered first, sometimes in broader strokes, and in those cases you'll also see exclusions. Sort of like saying "including New York, Pennsylvania and Maryland, excluding Baltimore and Annapolis".

Don't deceive yourself: Everything covered is INCLUDED, either in the policy or by law. Nothing is automatic. Assuming that things are automatic is what gets people in the situation that the OP is in.

Having worked in the insurance industry for many years, what I am saying IS true, that is why there is a HUGE list of exclusions, some are pretty vague on purpose, at the end of every insurance contract. I am pretty sure I have read more insurance contracts and know to pretty much skip to the exclusion sections because while they may say it is "covered" in the coverages, often that coverage is taken away in the exclusions. Every time someone posts here about an insurance issue, it has ALWAYS been the fault of the user from not reading their contract--THEIR assumption that something is covered. Had they read their contract, they would clearly see it is NOT covered, end of issue. Insurance companies do NOT list everything that is covered but they DO have to list exclusions. There is no possible way to list everything that is covered that is why insurance laws are written the way they are, if it is not specifically excluded then it is covered.
 
Perhaps we're talking past each other, because overall we agree about the effect, especially:
Had they read their contract, they would clearly see it is NOT covered, end of issue.
 
I think the bigger question here is, why the H are hearing aids so expensive????? Does the technology change so frequently? Are the materials so costly? I'm aware they're small, but is the labor so specialized and intensive to justify a price upwards of $4,000????????????

Aside from that, opinion only: Why are wigs covered but hearing aids not? Well, there are alternatives to compensate for hearing loss. Sometimes, with total loss, cochlear implants work. There's lip-reading, ASL/SEE, there's (as pointed out above) closed-captioning, there's pencil and paper, there's patience, there's adapting... all if one can't or won't use hearing aids.

Sure, there are alternatives to medically-related hair loss: hats/scarves, or the currently more socially acceptable bald woman. Think, though (and I realize there are a few men on this thread) how important your hair is to you - how much time you spend on it, styling, maybe coloring, keeping it looking good... what a huge effect it has on your overall appearance and, frankly, opinion you have of yourself and how you feel others consider you. Think how you judge other women when they're having a bad hair day, or simply don't have a lot of hair (those women, by the way, the ones with thinning hair, don't get wigs covered by insurance).

NOT defending insurance coverage, simply trying to explain why one specific item is covered while another isn't.

By the way, NOT to make this political, but, well, go ahead and try that route. My state representative claims :snooty: she was instrumental in getting insurance companies in Massachusetts to cover prosthetic devices.
 
I think the bigger question here is, why the H are hearing aids so expensive?????
They are remarkably sophisticated devices. In addition, most properly (due to how sophisticated they are, and the nature of differences in hearing from one hearing impaired person to another), they require a lot of maintenance and support, which is generally included in the price.

Does the technology change so frequently?
Yes, and that's really an issue you could latch onto if you wish. My wife could hear with the hearing aids she wore 20 years ago. She simply hears substantially better with newer devices. Still not as good as if she wasn't hearing impaired, but she won't die from being hit by a bus she didn't hear coming, with old hearing aids. (Shock value, deliberate.) So the question could be how much quality of life should health care afford people? I have degenerative disc disease. Why not just let my condition put me in a wheelchair. It won't kill me... it'll just make me less mobile.

I think this was what pp was talking about with regard to the slippery slope (was that in this thread?).

Are the materials so costly? I'm aware they're small, but is the labor so specialized and intensive to justify a price upwards of $4,000????????????
Yes. It isn't the materials, necessarily, but the workmanship.

Aside from that, opinion only: Why are wigs covered but hearing aids not?
I think the simple answer is that the American public will be more understanding of an insurance company denying claims for $4000 devices rather than $30 to $500 that (artificial hair) wigs cost, especially since a hearing impaired person (presented on the news, for example) looks like nothing is wrong, while a chemo patient with no hair would carry much more shock value.

Well, there are alternatives to compensate for hearing loss. ... Sure, there are alternatives to medically-related hair loss
First hand report: "Don't underestimate hearing." She would prefer to have lost her hair than lost her hearing.

DSTM.
 
When my son was tiny our insurance rejected his apnea monitor (not really optional, in my opinion) but covered his feeding pump (which actually is a tiny bit more optional, in that you do other types of feeding, although due to his need to be fed in tiny quantities it would have meant feeding him every 30 minutes round the clock or so). To me, they both seem like they'd fall in the same category -- machines you rent that keep your baby alive. But the first is, technically, a piece of "Durable Medical Equipment", which my insurance company excluded, and the latter is a "medication delivery device" like a syringe.

My guess is that here we have an insurance company that has a broader policy of covering prostheses (things that replace missing body parts) but not durable medical equipment, such as wheelchairs, apnea monitors, and hearing aids. Do I think that DME should be available to everyone? Yes, I do, I think it should be built into all insurance policies. However, I'm also uneasy with the idea of insurance companies being the ones who decide how much you need something.
 
I think the bigger question here is, why the H are hearing aids so expensive????? Does the technology change so frequently? Are the materials so costly? I'm aware they're small, but is the labor so specialized and intensive to justify a price upwards of $4,000????????????

Aside from that, opinion only: Why are wigs covered but hearing aids not? Well, there are alternatives to compensate for hearing loss. Sometimes, with total loss, cochlear implants work. There's lip-reading, ASL/SEE, there's (as pointed out above) closed-captioning, there's pencil and paper, there's patience, there's adapting... all if one can't or won't use hearing aids.

Sure, there are alternatives to medically-related hair loss: hats/scarves, or the currently more socially acceptable bald woman. Think, though (and I realize there are a few men on this thread) how important your hair is to you - how much time you spend on it, styling, maybe coloring, keeping it looking good... what a huge effect it has on your overall appearance and, frankly, opinion you have of yourself and how you feel others consider you. Think how you judge other women when they're having a bad hair day, or simply don't have a lot of hair (those women, by the way, the ones with thinning hair, don't get wigs covered by insurance).

NOT defending insurance coverage, simply trying to explain why one specific item is covered while another isn't.

By the way, NOT to make this political, but, well, go ahead and try that route. My state representative claims :snooty: she was instrumental in getting insurance companies in Massachusetts to cover prosthetic devices.

First of all, hearing aids are incredibly complicated things -- they don't just amplify sound, they're programmed, like computers, to amplify the certain sounds you have most trouble hearing relative to other sounds, and do other amazing things.

The idea that having bad hair has social impact but that not being able to hear people doesn't, has me scratching my head.

I spend way more time talking to people, than I do fixing my hair. I'd also consider a hat or pretty scarf, a much easier accomodation than learning to lipread -- something that can take a lifetime, that even at it's best doesn't come close to 100%, and that many many people never master.
 
I think the bigger question here is, why the H are hearing aids so expensive????? Does the technology change so frequently? Are the materials so costly? I'm aware they're small, but is the labor so specialized and intensive to justify a price upwards of $4,000????????????

Aside from that, opinion only: Why are wigs covered but hearing aids not? Well, there are alternatives to compensate for hearing loss. Sometimes, with total loss, cochlear implants work. There's lip-reading, ASL/SEE, there's (as pointed out above) closed-captioning, there's pencil and paper, there's patience, there's adapting... all if one can't or won't use hearing aids.

Sure, there are alternatives to medically-related hair loss: hats/scarves, or the currently more socially acceptable bald woman. Think, though (and I realize there are a few men on this thread) how important your hair is to you - how much time you spend on it, styling, maybe coloring, keeping it looking good... what a huge effect it has on your overall appearance and, frankly, opinion you have of yourself and how you feel others consider you. Think how you judge other women when they're having a bad hair day, or simply don't have a lot of hair (those women, by the way, the ones with thinning hair, don't get wigs covered by insurance).

NOT defending insurance coverage, simply trying to explain why one specific item is covered while another isn't.

By the way, NOT to make this political, but, well, go ahead and try that route. My state representative claims :snooty: she was instrumental in getting insurance companies in Massachusetts to cover prosthetic devices.

Yes, it is the technology and other costs associated with the manufacturing of the aids that drive up the costs. My first hearing aids were analog and pretty much just made things louder. My second set were digital and had some programming capabilities to make them more customized to my hearing loss, much better then analog. My new ones will be totally customizable. It will "record" situations I am in, out to eat at restaurants, etc. and I can call into a computer or something and it will program the hearing aids to the settings that work the best for me. They are roughly comparable to the advancements in cell phone technology.

My first cell phone:

motorola.jpg


my current cell phone

motorola-droid-x.jpg


Also, since hearing aids need to fit perfectly, often a wearer may need to go through 2 or 3 aids (molds) to get the fit right. Those discarded hearing aids, at least with the company I use, donates them for use elsewhere. When I got my current aids it took about 4 tries to get my left one to fit right. It still isn't perfect but it is as good as it will get. With my new ones the "technology" won't sit in your ear so the mold that goes in your ear is easily fixed/replaced, keeping costs down. In the past 8 years or so the technology advancements have been huge but costs have not gone up all that much. My current set of hearing aids cost $5000.

Personally, I could EASILY get by in the world without hair. Not having hair in no way effects your work performance, your ability to communicate with the rest of the world, etc. Sure, I could learn ASL, but no one else knows it so how is that helpful? No one will get mad at you because you are bald yet people constantly get mad at me if I don't hear them. Pretend you have hearing loss for an afternoon and ask everyone you come across to repeat themselves 3, 4 5 times and see how much fun THAT is. Sorry but losing your hair in NO WAY compares to losing your hearing.
 
When my son was tiny our insurance rejected his apnea monitor (not really optional, in my opinion) but covered his feeding pump (which actually is a tiny bit more optional, in that you do other types of feeding, although due to his need to be fed in tiny quantities it would have meant feeding him every 30 minutes round the clock or so). To me, they both seem like they'd fall in the same category -- machines you rent that keep your baby alive. But the first is, technically, a piece of "Durable Medical Equipment", which my insurance company excluded, and the latter is a "medication delivery device" like a syringe.

My guess is that here we have an insurance company that has a broader policy of covering prostheses (things that replace missing body parts) but not durable medical equipment, such as wheelchairs, apnea monitors, and hearing aids. Do I think that DME should be available to everyone? Yes, I do, I think it should be built into all insurance policies. However, I'm also uneasy with the idea of insurance companies being the ones who decide how much you need something.

Some of this comes down to your individual policy AND how your dr presented the need to the insurance company. We were given the option of using apnea monitors on our twins when we brought them home from the hospital. DS showed some indications that he MAY stop breathing after eating, DD they gave her one just because she was a twin. They were fully covered by our insurance, they are 15 now.
 
I agree - but this has been the case in American medicine since the advent of medical insurance. These companies have to survive. To do so, they have to make decisions that I wouldn't wish on anyone.

That isn't always the case. I'll give you an example. My DD is disabled. She has had a wheelchair since she was about 3 1/2 years old (we carried her prior to that). Because of the disease that she has, she isn't growing at a typical rate. Custom wheelchairs have "growth" built into them. In other words, pieces can be moved to adjust as the child grows. Some parts may need to be replaced due to medical issues along the way (foam-in-place back cushion) and other parts may need to be replaced because they wear out (tires, handlebars ).

DD's chair had plenty of growth left in it but needed some parts replaced. The insurance company refused to replace the parts because they weren't "medical" but without me saying anything, they looked at how old the chair was and offered to pay for a new chair. I explained to them that it really wasn't necessary to get a new chair and could they just cover the repairs.

Nope. Instead of paying a few hundred for the pieces that we needed, they paid close to $10,000 for a new chair. Keep in mind that our insurance is with the union that DH is part of and they are "self-funded". The very next week after getting DD's new chair, a form letter goes out to all members talking about the fund balance being low and how we should try and reduce our claims. :confused3

We also get a runaround when DD needs to have anything done with the scleral shell for her eye. Prosthesis are covered but a prosthetic eye can not be ordered from a durable medical equipment supplier. It has to be hand made by a ocularist. The problem is that there are no ocularists that participate in the BC/BS PPO anywhere in the state of IL, MI, IN, WI or IA.

Our insurance will cover it at a reduced rate because they say that we're "choosing" to go out of network. I've told them many times that I will go to anyone in network if they will please give me the name to call. Their response is that there is no one in network and if we choose to go out of network, it will be at the reduced rate. Keep in mind that the shell is not just cosmetic but also medical. If she doesn't wear the shell, the bones in her face around her eye will not grow correctly require cranio-facial surgery. When this was explained to them both by the ocularist and the surgeon, their response was that they understand and when the time comes, they would be willing to pay for the surgery. :sad2:

Edited to add...

DD's hearing aids are about $5,000 a set. She has bilateral sensory-neural hearing loss. She is on her 4th set in 15 years. The first two were repaired often but at some point, it's more cost effective to get new ones. We also donate the old ones to the Lions Club. Our insurance will pay $600 every 4 years total. This includes, the aids, molds (need to be replaced about once a year since she doesn't grow much), audio testing...Everything else is out of pocket for us. In IL, she doesn't qualify for any assistance as they base that on parental income/assets and not those of the child like many other states do. We are far from being rich but according to their charts, we were told that a family of 5 can't make more than $25,000 and can only have 1 car...
 
That isn't always the case. I'll give you an example. My DD is disabled. She has had a wheelchair since she was about 3 1/2 years old (we carried her prior to that). Because of the disease that she has, she isn't growing at a typical rate. Custom wheelchairs have "growth" built into them. In other words, pieces can be moved to adjust as the child grows. Some parts may need to be replaced due to medical issues along the way (foam-in-place back cushion) and other parts may need to be replaced because they wear out (tires, handlebars ).

DD's chair had plenty of growth left in it but needed some parts replaced. The insurance company refused to replace the parts because they weren't "medical" but without me saying anything, they looked at how old the chair was and offered to pay for a new chair. I explained to them that it really wasn't necessary to get a new chair and could they just cover the repairs.

Nope. Instead of paying a few hundred for the pieces that we needed, they paid close to $10,000 for a new chair. Keep in mind that our insurance is with the union that DH is part of and they are "self-funded". The very next week after getting DD's new chair, a form letter goes out to all members talking about the fund balance being low and how we should try and reduce our claims. :confused3

We also get a runaround when DD needs to have anything done with the scleral shell for her eye. Prosthesis are covered but a prosthetic eye can not be ordered from a durable medical equipment supplier. It has to be hand made by a ocularist. The problem is that there are no ocularists that participate in the BC/BS PPO anywhere in the state of IL, MI, IN, WI or IA.

Our insurance will cover it at a reduced rate because they say that we're "choosing" to go out of network. I've told them many times that I will go to anyone in network if they will please give me the name to call. Their response is that there is no one in network and if we choose to go out of network, it will be at the reduced rate. Keep in mind that the shell is not just cosmetic but also medical. If she doesn't wear the shell, the bones in her face around her eye will not grow correctly require cranio-facial surgery. When this was explained to them both by the ocularist and the surgeon, their response was that they understand and when the time comes, they would be willing to pay for the surgery. :sad2:

In MN there is a clause in the health ins contracts that require referrals to specialists that if there isn't a specialist within X miles (I think it is 60) that you don't need a referral AND it is considered "in network" because there is no specialist near by. I would ask your insurance company about this possibility. I am almost positive she could have this done at the Mayo Clinic.

I would also get your Union health ins specialist to help you with this and go higher up in the insurance company. Often the CS people you get a hold of have no authority to look for workarounds like this. When we lived in rural MN we had frequent issues with referrals to "specialist" (asthma dr so nothing like what you need) and I had pretty good luck talking with supervisors as they had more authority.
 












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