Sixt Car Rental in Orlando?

[MAYNARDS99]

Wow, their rates for December 2013 are great!

I'm concerned about bad experiences though.

 

[EWL]

Righhhtttt.... because complaining about Mexico with your first post ever on the Disboards makes soooo much sense.

Would also appreciate some additional recent (legitimate) reviews.

Looking in December and they are SO much less than the big chains, it seems too good to be true. I'm already not liking this bit about "proving" you have insurance.

It is extremely uncomfortable for me to write down this lines, as I cannot explain how furious I am at this point.
I rented a car from Sixt for the fifth time but now in Mexico City, as always, I prepaid online and charged it to my credit card, and as always, I purchased all protections even when you include a basic insurance, for the first four times I rented, everything was great, great service and enjoyed a lot, but this time, let me tell you that I was treated like dirt, after booking and paying, I called the Mexico offices to find out where is Sixt located at the airport and some other doubts, the lady who answered told me that even with all the insurances bought, tires, mirrors and windows were not covered (what kind of false confirmations you are sending out where you missed to mention that), but at the end I drive carefully and had no further issues with that, she explained to me that I had to go to your counter, then accompany someone to see the car and then accompany somebody else to the counter and then they will hand over the car (at night, sorry but I don´t trust you to drive me around in that city). I booked a GPS, as Mexico City is one of the most dangerous cities in the world and wouldn´t want to get lost and finally when I arrived, located the counter and the person told me that you ran out of GPS (terrible for someone who prepaid) but it seemed not to bother so much the clerk so I asked the clerk to cancel the reservation and refund me my money, he just told me ok, but I needed a proof that you were going to do that, but he didn´t know how to do that so asked me my copy of the reservation and wrote whatever needed to make that. At this point I haven´t received my reimbursment.

 

[MAYNARDS99]

I have joined the Sixt frequent renter program, and have a prepaid rental in December 2013. I have no problem showing my insurance information. I always bring my insurance card anyways. (Wouldn't you want to have it if you were in an accident?)

I will report back here when we return.